We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Swiss-Belhotel Medan

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Swiss-Belhotel Medan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

694 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 519: English reviews
Start your review of Grand Swiss-Belhotel Medan
 Click to rate
Hamilton, New Zealand
Reviewed yesterday NEW

Very nice motel. Spacious room with a bath! Very clean and well presented. Situated right next to a mall too with a supermarket, clothing hardware etc. the breakfast is a feast you couldn't imagine! Buffet from all over the world. Thanks for a great stay. I'll be back.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kylie N
Reviewed 6 days ago NEWvia mobile

One of Medan's best hotels. Very convenient as it's attached to a mall filled with restaurants and a supermarket. Breakfast is filled with a wide range of variety. Rooms are cozy and nice. Very pleasant place to stay

 Report
Helpful?
Thank Sachin W
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Sachin W, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the room condition,...

Bandung, Indonesia
Reviewed 1 week ago

We paid about $58 per night for this hotel on the way to our honeymoon. The room was absolutely beautiful with great views of the city. The hotel was also conveniently connected to a shopping mall. The staff was friendly and helpful and the pool was really cool because it had a totally glass side. We sat out on the...

 Report
Helpful?
Thank adwyer
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with...

Medan, Indonesia
Reviewed 1 week ago

As usual a swis-sbell hotel are good hotel, a nice view of medan from 21st floor, aquiet place to take a rest and a fabulous shopping center at the bottom of hotel. best recomended for a single traveller for workers. hope this recomendation can make the swissbell hotel to turn bigger there

Review collected in partnership with this hotel
 Report
Helpful?
Thank Shiranovic
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with...

Singapore, Singapore
Reviewed 1 week ago

If compared with other 5 star hotels in Medan, the swiss bell should not be 4.5/5 star rating (sharing photos of the actual room I stayed to prove). I need to provide the fair feedback so visitors do not get wrong impression of an attractive city of Medan.

 Report
Helpful?
Thank Vroom33
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We have...

Jakarta, Indonesia
Reviewed 2 weeks ago

This hotel is located at the city center of Medan, at the same compound with Cambridge Mall in where you can find one of the best dinning in Medan, "Nelayan" Restaurant. Aside of having the restaurant, there is a coffee stall in the basement of Cambridge Mall that offers very good Sidikalang and Mandhaeling coffee. The check-in and check-out process...

 Report
Helpful?
Thank Abdi617
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Abdi, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the room condition,...

Singapore, Singapore
Reviewed 4 weeks ago

Love the services provided by the staff, located beside shopping mall with convenient facilities n amenities. Shuttle service to nearby mall. Clean n cosy spacious room. Just LOVE all of it. Better than the ones in Batam. Would stay here again. The only disappointment was the rate for airport transfer was twice the rate compared to other hotel.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Kathy L
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr/s. Kathy L, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay...

Reviewed 4 weeks ago via mobile

BBQ on the rooftop edge restaurant brought a taste of Australia to Medan the view is great the staff warm and friendly service is excellent food style is western but great thank you to everyone at Swiss belhotel for making my stay memorable

 Report
Helpful?
Thank Mark S
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Mark, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service from...

jakarta
Reviewed 11 March 2017

waiting too long to go up to 12 floor.please pay attention. thank you very much. the place is good because very near to mall. and you can find more food out side the hotel. the room is clean. keep up the good work

Review collected in partnership with this hotel
 Report
Helpful?
Thank Darma N
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr/s. Darma, Warmest Greetings from Grand Swiss-Belhotel Medan! Thank you for choosing Grand Swiss-Belhotel Medan as your preferred accommodation and that you are taking your time to inform us of your experience during your recent visit in Medan. We are very pleased to read that you had an enjoyable stay with us and particularly value our hotel. It is...

Melbourne, Australia
Reviewed 11 March 2017 via mobile

Stayed here many many times over the last few years for pleasure and work. Booking through Agoda.com or other booking agencies is never simple. Always takes forever to find the reservation. The fridges absolutely never ever work, incredibly frustrating. Staff are friendly and helpful. Plenty of options for buffet breakfast but vegetarians struggle especially in the restaurants. Clean but no...

 Report
Helpful?
Thank Christie R
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Ms. Christie, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback in Tripadvisor about your experience during your recent visit in Medan. We are delighted to hear that you had an excellent stay with us and particularly appreciate the service of our team members. We would...

352 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (251)
Viewed
Room/Suite (52)
Viewed
Dining (15)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (17)
Viewed
Bathroom (22)
Viewed
Pool/Beach Area (10)
Viewed
0:48
Videos (1)
Viewed
Other (114)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Dining (45)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (17)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Business Centre/Function Rooms (7)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Medan hotels
1.6 km away
JW Marriott Hotel Medan
1.0 km away
Aryaduta Medan
Aryaduta Medan
#6 of 69 in Medan
537 reviews
0.8 km away
Hotel Santika Premiere Dyandra
Show Prices
Show Prices
Show Prices
1.3 km away
Grand Aston Cityhall Hotel & Serviced Residences
2.0 km away
Swiss-Belinn Medan
Swiss-Belinn Medan
#10 of 69 in Medan
472 reviews
1.8 km away
Four Points by Sheraton Medan
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jl. S. Parman 217, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: RM264 - RM361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Hotwire, Priceline, Asiatravel.com Holdings, Cheap Tickets and HotelQuickly so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#3 Business Hotel in Medan
#3 Luxury Hotel in Medan
#3 Family Hotel in Medan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Swiss-Belhotel Medan staff and other travellers.
4 questions
Ask a question
Kuala Lumpur, Wilayah Persekutuan, Malaysia
11 months ago

See all questions (4)

Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on a higher floor for great city views.”
adwyer, 18 Apr 2017 | Read review
“the room is clean”
darman2016, 11 Mar 2017 | Read review
“Ask for a high level room for great view”
  • View from the 20th floor
Missmatya, 25 Jan 2017 | Read review
“Try to be familiar with rooms equipment on check in and ask higher floor”
MasJ-S39, 16 Jan 2017 | Read review
“Rooms heading north or south, higher that 9th floor. Avoid rooms in the corner of the building which are usually smaller.”
aji_44y, 9 Jan 2017 | Read review
5 of 5