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Grand Swiss-Belhotel Medan

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Traveller (327)
Room & Suite (124)
Dining (71)
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Overview
  • Excellent35%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“cambridge mall”(61 reviews)
“small mall”(6 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (814)
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All reviewscambridge mallrooftop restaurantsmall mallbusiness tripbika ambonstrategic locationswimming poolstaying at this hotelvisit medanbuffet breakfastnice staysmoking roomstreet foodrecommended hotelfive star hotelnice roomchecking in
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1 - 5 of 595 reviews
Reviewed 2 weeks ago

I like Lontong and rendang during breakfast. Location very close to shopping complex and few minutes by taxi to Medan Train Station. Spa and sauna also good with sufficient facilities. Only slack was my hotel room view was blocked by other apartment.More

Review collected in partnership with this hotel
Thank shahril2018
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 2 weeks ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 4 weeks ago via mobile

Very nice hotel. The restaurant is very clean, the food is tasty and varied. The pool is cool, use the glass wall. The rooms are very clean and tidy. His employees are very friendly and alert when I need help. I am very happy to...More

Thank Muljadi S
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 4 weeks ago

Dear Mr. Muljadi S, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 10 March 2018

I'm love the interior design and room are very neat and clean . The reception are very friendly including security check. Room service is default for every day thus cleaner also tidy my dresses. The viewing also beautiful.More

Thank Triston K
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 13 March 2018

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 7 March 2018

Grand Swiss-Belhotel may have a big name as a luxury hotel, I can say that everything I needed and everything I wanted could be met by this hotel. Luxury, comfort, attractive view, luxurious rooms, friendly staff, and many other things I might write in a...More

Thank Muhammad S
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 9 March 2018

Dear Mr. Muhammad S, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very...More

Reviewed 5 March 2018 via mobile

We booked 6 deluxe rooms through a local agent who also arranged tours outside Medan. Because the agent didn’t specify 6 non-smoking rooms at booking there were none for us; either there’re no such rooms in this hotel, or they refused to reassign even one...More

Thank kemteo
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 4 weeks ago

Dear Valued Guest, Thank you for posting your review on TripAdvisor with regards to your stay with us at Grand Swiss-Belhotel Medan. It saddens us that during your recent visit you did not experience our usual high standard of service that we provide to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$55 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Medan
#3 Spa Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Medan
#3 Spa Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (327)
Room & Suite (124)
Dining (71)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Aik Jin H
26 March 2017|
AnswerShow all 3 answers
Response from Christie R | Reviewed this property |
Not sure who Grace is but the service here is Excellent. Friendly staff and helpful staff. Check in can be slow at times. The fridge rarely works but she asked for a new one they've replaced :) I'd definitely go back.
0
Votes
Ayla M
30 May 2016|
AnswerShow all 6 answers
Response from Hendry E | Reviewed this property |
i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
0
Votes
tarasera
7 February 2015|
AnswerShow all 4 answers
Response from GroupSocMed | Property representative |
The Connecting is only for the Superrior Room Type, thank you
0
Votes
Google Translation
Room Tips
"No tips coz it is nice"
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"Good nice clean room"
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"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
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"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in..."
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