We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Swiss-Belhotel Medan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Grand Swiss-Belhotel Medan
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

667 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 500: English reviews
Bandung, Indonesia
Reviewed 1 week ago

Given room to stay at 21st floor, what a nice view. But some how rooms looks too dimmed, tried to light up but still dimmed. Need to be familiar with switches if you want boiled water to have cup of tea. I only found out the switch on my checkout time, so I missed my late night tea. Room design...

 Report
Helpful?
Thank MasJ-S39
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize...

Bandung, Indonesia
Reviewed 1 week ago

everything are so good and running properly but just 1 issue, i saw the man who the GM (expat) no smile every i met him when in the lobby or in the lift so hey Mr. GM where your smile to your hotel guest ??? come on ... be nice man !!!

Review collected in partnership with this hotel
 Report
Helpful?
2Thank agussG1066WY
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Agus, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely as we failed to meet your expectations. Looking forward to welcoming you soon...

Medan, Indonesia
Reviewed 1 week ago via mobile

This is the best hotel in medan, the perfect one.. The room is good n clean, friendly receptionist, yummy breakfast, cool swimming pool n fitness centre... Was my 6th times & always happy to go back there..

 Report
Helpful?
Thank 250app
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback in Tripadvisor about your experience during your recent visit in Medan. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the attitude of our staff, our facilities...

Jakarta, Indonesia
Reviewed 2 weeks ago

Nice hotel with friendly staff. Good selection of breakfast menu. Cozy rooms with carpeted surface. Located in the city center, next to mall. Great sport facilities. Definitely will go back here. If you want to have a exquisite view for breakfast, try their rooftop restaurant (the edge), with mostly western menu choices. Sadly, the fridge does not work in my...

 Report
Helpful?
Thank Ilham Aji P
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Ilham, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know...

Reviewed 2 weeks ago via mobile

I am very dissapointed I am a member of this hotel but after paying nearly 2 million for all the services they offer, I was disappointed with their service. I got 2 vouchers to stay 2 nights at this hotel. And in september 2016 i plan to stay. I contacted the front desk and booking a room. Everything was fine...

 Report
Helpful?
Thank Grace S
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mrs. Grace, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize...

Jakarta, Indonesia
Reviewed 2 weeks ago

Please keep cleaning in the room, especially under the bad, i found waste under the bad and under the lamp-ion lamp. For the overall is OK, thank you very much, My family was happy stay in your Hotel, and see you again for the next trip with my family

Review collected in partnership with this hotel
 Report
Helpful?
Thank Budi A
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Budi, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely regarding your comment about the cleanliness in our room as we failed to...

Bandung, Indonesia
Reviewed 2 weeks ago

problem with cleanliness, lack housekeeping, no towel 2 times, no carpet 2 times, long time process when paying bill <----- have to improve. need to change the old carpet. beside this everythingelse is on the place.

Review collected in partnership with this hotel
 Report
Helpful?
Thank chrisgN3065GY
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Chris, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely regarding your comment about the cleanliness and amenities in our room as we...

Medan, Indonesia
Reviewed 3 weeks ago

Dear manager,your hotel was so good,the facility is great you got everything to please your guests but I think that your rooms need to rejuvenate because last time I checked that the bathroom lock is missing and I'm not very comfort to take a shower with an unlocked door,and the chair the curtain and the sink is all broke on...

Review collected in partnership with this hotel
 Report
Helpful?
Thank khaisarFahlevi
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Khaisar Fahlevi, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We would like to apologize profusely regarding your comment about the attitude of our concierge and security staff...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

The location of the hotel is very good, easy to reach to the Sun shopping mall and Agong mosque. Very good staff. Easy to get taxi and very clean. The hotel attached to the Cambridge Square shopping mall.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Hamzah M
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Mr. Hamzah, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with...

Singapore, Singapore
Reviewed 4 weeks ago

I would definitely stay in this hotel again because of the breakfast buffet. Variety of dishes to choose from that you'll be spoilt for choice. Provides airport transfer service and hotel reception staff are polite and attentive to guests' needs. The room was well-maintained and bed was comfortable to sleep on. Good job on maintaining that! Minus points on the...

 Report
Helpful?
Thank Kirzruba
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know...

330 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (229)
Viewed
Room/Suite (45)
Viewed
Dining (10)
Viewed
Hotel & Grounds (19)
Viewed
View from Room (16)
Viewed
Bathroom (21)
Viewed
Pool/Beach Area (10)
Viewed
0:48
Videos (1)
Viewed
Other (107)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Dining (45)
Viewed
Hotel & Grounds (17)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (7)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Medan
1.9 km away
JW Marriott Hotel Medan
0.9 km away
Aryaduta Medan
Aryaduta Medan
#6 of 69 in Medan
513 reviews
0.8 km away
Hotel Santika Premiere Dyandra Medan
Show Prices
Show Prices
Show Prices
0.0 km away
Swiss-Belexpress Kuta
Swiss-Belexpress Kuta
#160 of 248 in Kuta
6 reviews
2.0 km away
Swiss-Belinn Medan
Swiss-Belinn Medan
#10 of 69 in Medan
463 reviews
1.3 km away
Grand Aston Cityhall Hotel & Serviced Residences
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jl. S. Parman 217, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: RM267 - RM378 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Asiatravel.com Holdings and Priceline so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#2 Spa Hotel in Medan
#3 Luxury Hotel in Medan
#3 Family Hotel in Medan
#3 Business Hotel in Medan
#6 Best Value Hotel in Medan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Swiss-Belhotel Medan staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be familiar with rooms equipment on check in and ask higher floor”
 of 5 bubbles MasJ-S39, 16 Jan 2017 | Read review
“Rooms heading north or south, higher that 9th floor. Avoid rooms in the corner of the building which are usually smaller.”
 of 5 bubbles aji_44y, 9 Jan 2017 | Read review
“Please keep cleaning in the room, especially under the bad, i found waste under the bad and under the lamp-ion lamp. For the overall is OK, thank you very much”
 of 5 bubbles budia2017, 4 Jan 2017 | Read review
“High level and near the lifts”
 of 5 bubbles muhdfirdausr, 26 Dec 2016 | Read review
“There are non-smoking rooms.”
 of 5 bubbles , 5 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay