Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Swiss-Belinn Medan is the newest, modern 3-star hotel in Medan, North Sumatra. Strategically located on Jalan Surabaya in the heart of the city, the hotel offers convenient access to various entertainment and dining options. The hotel is surrounded by the Central Business District and is within walking distance of many shopping areas, making it the ideal option for both business and leisure traveller who are looking for affordable yet convenient accommodation in Medan.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
City View
Languages Spoken
English, Chinese, Indonesian
Location
Jln. Surabaya no. 88, Medan 20212 Indonesia
Swiss-Belinn Medan
635 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
If you come with your family and you have young kids, this hotel offers a family suite room with two bedrooms, a pantry, dining area, living area, and a mini playground for kids. There’s a mini mart on the ground level.
The location is not exceptional because it’s surrounded by old stores, but the choices of dinner are plenty.
During my visit the hotel was under renovation.
Read more
Date of stay: February 2024Trip type: Travelled with family
Room Tip:During my visit, parking was not covered, unlike other hotels. We had to pay to the parking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the location is good! very close to delicious food and mall. the staff is kind and helpful and the room is clean and cozy. but there was only one shower jell dispenser, don’t know whether it was also used to shampoo or conditioner. except that, everything was good
Read more
Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our Experience with Swiss-belinn Medan. Though we have visited this beautiful Medan many times, this is the second time we are staying in hotel. We find Swiss-belinn is special. The price is good and it is situated in the best location with all the facilities around it. Check in was swift and smooth. Thanks to Augussri Damanik. Food was good. Staff are very polite and respectful. Room service and House keeping are doing wonderful service. The Spa is on the 8th floor. Thanks to Pappy for choosing the best package for me ,Ruth and Edel after a long day. Edelman had facial maskand Ruth had facial and foot refology and I had a full body Aromatherapy. Thanks also to the therapist Yani for her experience and professionalism and giving the best for good relaxation. Rooms are spacious and have the basic facilities. No mini-bar. The GM Danny is very caring and is on round all the time to monitor and trying to give the guests the best. This is my first day review and will write again tomorrow our experience. We recommend to all future guests this 3 star hotel. We had a simple dinner with Herdyanto and family at the Restaurant. Thanks to Herdyanto for being part of our charity mission here and for taking care of our transportation. We also thank the F&B Restaurant chef and staff tanjung,elisa,putra staff in charge in restaurant and Mr.kornelius,,Mr. Zulkifli staff incharge in kitchen (chef) for the delicious dinner specialy prepared for us and excellent hospitality. May God bless his family abundantly. Generally we have experienced the great hospitality and service. We will come again. Praise the Lord. Amen
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Worst!! Currently renovating. Price is 520k++ / 635k, you get a room WITHOUT WINDOWS, even though the receptionist said there is one, no refrigerator either. Please complain, no one can be contacted via the room telephone. Too lazy to go downstairs. Pricey. Not worth it. Better another hotel!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Pastikan tidak dalam keadaan capek.
Jd msh ada tenaga utk lsg minta ganti kamar.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a really nice stay here. Obviously, you get what you pay for so facilities are basic. There were no frills but the hotel was clean and the staff were very sweet.
Food in the restaurant is quite good although more expensive than I would have expected. The restaurant at the back of the hotel faces a night food market so it's easy and safe to experience local food.
The highlight of my stay was having a masseuse come to my bedroom at 10pm for a pre-sleep massage after a day of tourism. I highly recommend Cinta.
The only down side to the hotel was their battle with unpleasant smells coming from the sewage system. I found that most buildings in Medan had the same issue. Whatever it is they use, it smells like a floral aerosol spray - full of chemicals - and I felt it was being pumped through the aircon system. As a result, I developed a horrific headache after my first night, most likely due to the chemicals I was inhaling. I recommend the hotel finds a safe way to burn incense sticks and use diffusers instead to mask the sewage smell. I don't think I would return because of my sensitivities to this.
Read more
Date of stay: March 2020
Value
Rooms
Service
Room Tip:Ask for a quiet room before you check in. Some rooms face the lift which will inevitably be noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM S, General Manager at Swiss-Belinn Medan
Responded 19 Mar 2020
Dear Ms. 852emyy, Greetings from Swiss Belinn Medan! Thank you for taking your time to review your stay with us at Swiss Belinn Medan !. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward the opportunity of welcoming you back with our better improvement.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a reasonably good hotel. The room was sparse but functionally furnished. The kitchen for dinner was good. So is breakfast. Too bad the hotel is in a fairly unsafe neighborhood, where you as a Westerner are discouraged from going outside. The staff in helpful and friendly.
Read more
Automatically translated
Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is clean and comfy. The hotel isn't so big but it smells nice and tidy. Got discount coupon too when I checked in The food is surprisingly cheap. Must try the ricebowl which comes with free drink and pudding. The breakfast has so many choices.
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room 278-couple! We booked for 3 nights and tonight is out first night in this hotel. I press 15C for many times but later on it shown 25C, AND OF COURSE I CAN'T SLEEP!!!!🥲 The AC is leaking too as you can see below the blind. I was calling for operator but it kept written hangin-up hahahaha. Poor service. I'll try to ask the reception tomorrow morning and see what will they do for us (I may change my review after seeing their action). Hopefully they will do something, maybe fix our AC or arrange a new room for us.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aesthetic and good ambiance in the middle of the city. Friendly staffs. First time in medan and meet my expectation as a good hotel for accomodation and leisure. Cheap massage and spa service with promotion compare to other packages.
Read more
Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM S, General Manager at Swiss-Belinn Medan
Responded 16 Feb 2020
Dear Mr/s Homydee, Greetings from Swiss Belinn Medan! Thank you for taking your time to review your stay with us at Swiss Belinn Medan. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward to welcoming you back.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice, clean and the room is spacious. The staffs are so friendly and helpful. I booked 2 rooms & the staff helped me to get the connecting room. We were so happy with the connecting room provided. Overall, I'd like to recommend this hotel. The location is strategic, it's easy to find foods around.
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM S, General Manager at Swiss-Belinn Medan
Responded 19 Mar 2020
Dear Mr. JuliantoT9, Greetings from Swiss Belinn Medan! Thank you for taking your time to review your stay with us at Swiss Belinn Medan. We would like to thank for your feedback and describe your experience during your stay with us. We are looking forward to welcoming you back.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Valued Guest
For airport shuttle 2 persons to/from Kualanamu International Airport is IDR 300.000 net/one way. For return trip (2 way) IDR 600.000 net. For detail you can email to our reservation team or call to +626141077777 or WA 08887780777
Thank you & Best Regards
Dear Ms. Anita,
Warmest greetings from Swiss-Belinn Medan!
Check in time dihotel kami adalah jam 2 siang. Tetapi jika kamar telah ready, bisa masuk jam 12 siang bu.
Terima Kasih.
There are more places to choose from in the Medan area.
PRICE RANGE
RM 116 - RM 142 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
My Dream Hotel
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.