We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Inna Medan

avatar-imageavatar-imageavatar-image
Traveller (89)
Room & Suite (67)
Pool & Beach (11)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#25 of 99 hotels in Medan
Location
Cleanliness
Service
Value
Grand Inna Medan is one of the most preferred hotels in Medan. The location is ideally set at the heart of the city close to all major communication links in the city, just a few steps from Merdeka Walk, major offices, banks, post office, and shopping area. Train Station directs from the new Kuala Namu International Airport located just in front of Grand Inna Medan, and you can easily find the hotel. Grand Inna Medan has 132 rooms consisting of 24 Standard Rooms, 24 Superior Rooms, 50 Deluxe Rooms, 5 Deluxe Corner, 24 Royal Deluxe, 2 Deluxe Suites, and 3 Suite Rooms. Grand Inna Medan offers meeting rooms that can accommodate from 50 up to 700 guests for cocktail receptions, corporate events, exhibitions, and other meetings even your special wedding banquet arrangement. Let our experienced staff handle your meeting.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Free breakfast
Aerobics
Karaoke
Children Activities (Kid / Family Friendly)
Kids pool
Secured parking
Wifi
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Saltwater pool
Coffee shop
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Poolside bar
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Indonesian, Malay
108Reviews2Q+A9Room tips
Traveller rating
  • 30
  • 24
  • 30
  • 11
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Most Recent
avatar-image
Adam Ghani Ahmad wrote a review Dec 2022
KL Malaysia10 contributions
+1
The word Grand is sooo deceiving Booked a Deluxe Room, specifically room 452 Let photos do the review Rotting towels Scratches on wall due to furniture movement Cupboards with missing Door security highly questionable Elevator access ZERO where anybody could enter
Read more
Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Tommy Hilman wrote a review Jan 2021
Bandung, Indonesia8 contributions1 helpful vote
That was my first time to visit Medan. Luckly, I chose the right hotel. It is located at the heart of Medan with good city view. I can explore nearby easily. Also, it is near with Medan train station. The room was clean. The staff is very helpful and try to serve well. The price is also reasonable.
Read more
Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip: Room with a city view is quite awesome
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Abdul J wrote a review Jan 2020
1 contribution
All of the staff are friendly. Specifically the counter staff Nabil and others . I have been staying here since 1998 , formerly known as Dharma Deli Hotel. The location is great, near the railway station, pajak ikan any merdeka walk
Read more
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
HorasSamosir wrote a review Dec 2019
Samosir664 contributions20 helpful votes
More than 10 years ago I was a very regular visitor of the Dharma Deli Hotel. Having seen from the outside some changes we decided to check out the Grand Inna Hotel, just for the fun of it. Walking in the hotel I noted the De Boer plaquette, which I appreciated. At first glance walking to the Reception nothing changed. A later closer inspection learned that the Karaoke Bar disappeared, the rooms in the back have been demolished and the swimming pool got a new location and the relocation of the restaurant. However, what really changed was the age of the staff, much much younger and everywhere very friendly and service oriented. This very well compensating for some issues which have been reported upon by other reviewers. A few remarks: Positive: The windows in our room could be opened The WIFI was perfect The Steamboat, quality/price wise, turned out much better than expected Location. A few steps away from Merdeka walk Breakfast suggestion: With minimum efforts the Continental Breakfast spread can be much improved. Start with a freshly baked crispy baquette, put in some good cheese and cold cut meat and possibly some beef bacon. Looking at the total package, cost and quality wise, I am happily giving the Grand Inna 5 stars.
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GRAND INNA M, Manajer at Grand Inna Medan
Responded 29 Dec 2019
Dear HorasSamosir, Warmest greeting from Grand Inna Medan! Thank you very much for your review. Highly appreciate it. Really happy to know that you are one of our loyal guest, seen from your review its feel we are flash back when our hotel name was Inna Dharma Deli Hotel. Many memories and experience that you have feel with our hotel. With new management and new hotel name, Grand Inna Medan we are bring a positive spirit to grow more. We do some improvement on staff and also building. We renovated some of our rooms, a little nature touch on the lobby area and upgrade our Ballroom and also our new Salt Water Swimming Pool. All of this was mean to attract more guest and give the best service with the best facilities. More upgrade will come in the future and we really hope we will meet you again in the future. We will do our best to keep the positive things that you mentioned and for the breakfast suggestion, already informed to the related department. Once again, thank you for your review and till we meet again. Sincerely yours, Grand Inna Medan Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Adam Kartika Carney wrote a review Nov 2019
Newcastle upon Tyne, United Kingdom7 contributions6 helpful votes
We went to Inna last month and had a fabolous steamboat dinner hosted by Alvionika, she is really attentive and know what she is doing, she deserved promotion, well present and humble. Food was good just need more variant choices.
Read more
Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GRAND INNA M, Manajer at Grand Inna Medan
Responded 29 Dec 2019
Dear 24kartikas, Warmest greeting from Grand Inna Medan! Thank you for your review for our Steamboat menu, one of our new menu. Really happy to know that you are satisfy with our service and menu. Regarding the variant choice already inform to our FB team. Your gratitude to Alvionika already well informed. Proud to inform you that our new salt water swimming pool and new Ballroom are ready to host any event that you want to create. Please contact us for further details. Look forward to meet you again in the future. Best regards, Grand Inna Medan Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Suwit L wrote a review Oct 2019
Khon Kaen, Thailand333 contributions78 helpful votes
+1
We spent one night in Medan. This hotel is centrally located, just across the food courts, and a block from Medan train station. Room is clean and comfortable, good breakfast starts at 6.00 am. Please check out photos of hotel surroundings.
Read more
Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gim M, Manajer at Grand Inna Medan
Responded 4 Dec 2019
Dear Sirs/Madam, Warmest greeting from Grand Inna Hotel! Thank you for your review and photos. Highly appreciate it. Yes, our hotel was located strategically in the heart of Medan city where you may reach many places only one step away from our hotel. Merdeka Walk and Medan Central Post Office was only 20 step, Railink and Railway Station only 2 minutes by walk, Deli Park Mall only 3 minutes away by walk and many business office building surrounded our hotel. Glad to know that you like your room and the breakfast. We always try to do our best to make all of our guest feel comfortable and happy during their stay with us. Look forward to get your next visit on our hotel. Sincerely yours, Grand Inna Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bambang Wahyudi wrote a review Jul 2019
Medanglestari, Indonesia12 contributions15 helpful votes
The advantage: the strategic place in the center of Medan, easy to go anywhere in Medan. The breakfast is quite good with enough options. The disadvantage: old hotel with old rooms, interiors, and facilities. Quite spooky place, should be renovated to attract more guests.
Read more
Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gim M, Manajer at Grand Inna Medan
Responded 4 Nov 2019
Dear Alextan3880, Warmest greeting from Grand Inna Medan! Thank you for your review. Highly appreciate it. Yes, our hotel was located on a strategic location which near business office in Medan also near to Merdeka Walk (only 20 step away), Medan Railway Station, Post Office, and other main object in Medan that we believe will make your stay with us more memorable. Well, the disadvantage that you list was not an actual one. We rather called our hotel as a historic hotel than old hotel because we are one of National Heritage in Medan. Regarding the rooms, you should try it. We have a modern rooms that will makes your stay more enjoyable. In other words, please try to stay with us first and it will blow your mind about your perspective of our hotel. Look forward to welcoming you at Grand Inna Medan. Sincerely Yours, Grand Inna Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
stefan6234 wrote a review Jul 2019
Salzburg, Austria12 contributions1 helpful vote
I hereby want to really say thank you to the Hotelmanager Mr. Samuel and his Staff Mr. Boy. We had really big troubles with our flight tickets from Jakarta to Sorong. They supported us in an outstanding way to get our tickets. Drove with us to the airport. Calling Airline Staff from Medan to Jakarta. They created an extraordinary friendly atmosphere in a time were we really thought there is no way out. Thank you very much! I only can asume "Two thumps up!" ;)
Read more
Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GRAND INNA M, Manajer at Grand Inna Medan
Responded 2 Jul 2019
Dear Denise and Stefan, Thank you for your positive comments, it is our pleasure to serve you as our guest and as a friend, even we just got met. I put my shoes on your position...and i could felt how do you feel about your tickets arrangement. I hope you have a pleasant and enjoyable time during your trip. Please do not hesitate to contact us, should you need a support from me. See you someday again when you visit Indonesia. Thank you for staying with us! Best Regards, Samuel D.S / General Manager Grand INNA Medan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GohYC wrote a review Apr 2019
Sibu, Malaysia50 contributions10 helpful votes
It is near the train station. It takes about 10 -15 minutes walk across the Merdeka Field/walk. Staff is friendly. The hotel is rated 4 stars but to me it is more like a 3 stars. It is quite clean but old.
Read more
Date of stay: April 2019
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Choose rooms avoiding the road if you want a quiet room.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Gim M, Manager at Grand Inna Medan
Responded 28 Apr 2019
Thank you for chosing Grand Inna Medan as your acomodation. We wish you will come back and stay with us again for another time. Best Regards, Grand Inna Medan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Reno T wrote a review Feb 2019
55 contributions3 helpful votes
A historical hotel.. De Boer (1898), Inna Dharma Deli (1973), and now Grand Inna (1999). A strategic hotel at the heart of Medan (Lapangan Merdeka), near to the Medan Train Station. It has up to 10 floor, and please choose even room numbers if you want to have Lapangan Merdeka view. However, no swimming pool. I suggest to check the water when you want to use it for the first time because probably it will emit a dark and dirt water.
Read more
Date of stay: February 2019
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: even room numbers offer "Lapangan Merdeka" view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
Not the right property for you?
There are more places to choose from in the Medan area.
PRICE RANGE
RM 110 - RM 138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inna dharma deli hotel medan
FORMERLY KNOWN AS
Inna Dharma Deli
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
132
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND INNA MEDAN (R̶M̶ ̶1̶3̶3̶) RM 86: See 40 Hotel Reviews, Price Comparison and 142 Photos (Indonesia)

Frequently Asked Questions about Grand Inna Medan
Which popular attractions are close to Grand Inna Medan?
Nearby attractions include Center Point Mall (0.4 km), Museum Gedung Arca (Museum Negeri Provinsi Sumatra Utara) (0.5 km), and Delipark Mall (0.4 km).
What are some of the property amenities at Grand Inna Medan?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Inna Medan?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Grand Inna Medan?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Inna Medan?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Inna Medan?
Conveniently located restaurants include Ji Long Chinese Restaurant, Bihun Bebek Kumango, and The Kitchen Restaurant.
Are there opportunities to exercise at Grand Inna Medan?
Yes, guests have access to a pool during their stay.
Is Grand Inna Medan located near the city centre?
Yes, it is 0.9 km away from the centre of Medan.
Does Grand Inna Medan offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Inna Medan?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Does Grand Inna Medan have any great views?
Yes, guests often enjoy the city view available here.