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Karibia Boutique Hotel

Jl. Timor Block J No. I - IV Komplek Centre Point, Medan 20231 Indonesia
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Traveller (209)
Room & Suite (50)
Dining (18)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#24 of 99 hotels in Medan
Location
Cleanliness
Service
Value
Karibia Boutique Hotel is the most strategic four-star hotel in Medan. Surrounded by business area, Centre Point Mall and Murni Teguh Hospital, it only takes 5 minutes walking to City Railway Station and 60 minutes driving to Kuala Namu International Airport. We are convinced that you will experience enjoyable and memorable moments during your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Karaoke
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Makeup services
Massage
Massage chair
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
City View
Languages Spoken
English, Indonesian, Malay
270Reviews2Q+A22Room tips
Traveller rating
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Christine wrote a review Dec 2023
Berlin, Germany275 contributions72 helpful votes
Not impressed. I asked for a quiet room which they told me I had. I went up to the room to see it was on the first floor right above the bar where the New Year's Eve party is going on! When I complained at the front desk they said they could give me a smoking room, but this was then immediately withdrawn saying that it was booked out already. To make things worse the room is filthy - dirty carpet, wallpaper peeling off, cobwebs, stained pillows. I don't think it has been well cleaned in weeks. I was told this was a superior room - it doesn't feel like it. I had a long travel day behind me and couldn't get any sleep with the music blaring out. Surely there are better, cleaner, hotels than this.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard Davies wrote a review Dec 2023
London, United Kingdom37 contributions9 helpful votes
Save your money and check in to a better hotel than this. Checked in late to be told my double room was now a twin. Asked for a quiet room and was given a room right above the bar where a loud party was going on. On complaining was told that I could have a smoking room if I wanted…but even that was retracted 30 seconds later; apparently they had offered me a room that was booked already! The room itself is tired, the carpet is filthy. This is a superior room apparently?! Just like the other reviewer I would give this zero stars if I could.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Argya N wrote a review Feb 2023
Kuta, Indonesia497 contributions61 helpful votes
So I stayed there for 5 nights on November 2022. Their location was very strategic as it was within walking distance from the rail station (and they also had a pedestrian bridge to medan merdeka area as well so it was extremely near to Kesawan area which had a lot of tourist attractions. They also had Indomaret, mie balap stall, and a coffee shop across the hotel. They are also located in Point Center, so it is so convenient to go to the mall or buy anything. The check-in process was easy and fast, got a room that had no view but it was comfy enough. The toilet was clean, the internet was fast, and I had nothing to complain about.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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walkonearth wrote a review Dec 2022
Melbourne, Australia89 contributions68 helpful votes
I would give ZERO star if possible. About 11pm, we made a last minute booking through Agoda for the night after. Unfortunately once the payment was finalised, we noticed there was an error as the booking showed it was for the very same night. Within minutes we notified the hotel via the number in their website and via whatsapp regarding the error and requested them to amend the the booking for the next day. Agoda representative also confirmed that they had notified the hotel requesting for the change. In addition, we also personally emailed the hotel for the same. The next morning at 7am, their front desk agent on duty sent an email blatantly refusing to update the booking and asked us to make a completely new booking directly with them (no refund for the previous booking). We requested for escalation, which was then followed by another email from their front desk manager stating the same thing that they would not honor the request for updating the booking. We were shocked with such a poor and shortsighted business decision displayed by the staff representing the hotel. It was very obvious that it was a genuine mistake where we made the booking at 11pm, and it was within minutes we attempted to notify them. Such decision and approach reflect extremely poor and shortsighted business acumen, showing greediness and serious lack of understanding of what customer service and the service industry are all about. We hope that such attitude and action displayed by their front desk team does not align with the overall business approach of the entire company or its owners. Our family and relatives have been supporting this hotel for many many years and such experience really left a very bitter taste and we would rather spend our money somewhere else from now onwards.
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Avoid if possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Seaside226733 wrote a review Dec 2022
14 contributions2 helpful votes
Karibia Boutique Hotel is a sophisticated 4 stars hotel closed to the centre point of Medan City, located at the strategic corner of the building in a complex consist of a luxury shopping mall namely Centre Points shopping malls, hospital and shop areas, providing guests with many activity convenience of accommodation options. The hotel has well-appointed comfortable rooms, good service, and standard good taste breakfast. There are several large and small conference rooms, and two restaurants are attached to the strategic hook corners in the front and rear of the hotel, one of which is a vegetarian restaurant that is often full of diners. The room rates is moderate & still within the limit of ability, you can give it a try, so that your travel will be memorable. (061022/x)
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bams Harsoyo wrote a review Jun 2022
Medan, Indonesia1 contribution
Great location, great service from Staffs.Near Biggest Mall in Medan only few minutes by walking,near railway station to Kuala Namu Airport.Good Breakfast.Upon arrival the served nice welcome drink, warm ginger while raining outside.Thank you.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Erwita Ika V wrote a review Feb 2021
1 contribution
The hotel was good, its close to centre point mall so easier to buy some food or something others. The room is clean, and the price was worth for the facilities. The breakfast menu's are good but for an advice I think hotel may make some acar for the nasi goreng
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karibia Boutique Hotel, Guest Services / Front Office at Karibia Boutique Hotel
Responded 2 Feb 2021
Dear Mr/s Erwitaikav Thank you for choosing Karibia Boutique Hotel Medan for your recent stay. We appreciate you taking the time to share your experience and constructive feedback concerning our breakfast and service . Thank you for bringing this matter into our attention. It is constructive feedback like these that will enable us to improve our service. We shall look forward for more opportunities to welcome you again to Karibia Boutique Hotel Medan soon. please let me know if you have plan to visit Medan again. We very appreciated to welcoming you back to maintain our relation ship and service recovery . Yours Sincerely, Keken Hardiansyah Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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744tiva wrote a review Dec 2020
Aceh, Indonesia163 contributions30 helpful votes
staying in karibia, this is uncounted times i have been here, today during breakfast i found plastic piece in my food, i was very dissapointed, i call the waiter and tell him, he reply calmly "ok" then leave me in hurry. i told him to inform the chef but there is no action towards quite bad morning in the first start of 2021
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karibia Boutique Hotel, Layanan Tamu/Resepsionis at Karibia Boutique Hotel
Responded 4 Jan 2021
Dear Mrs 744ativa Thank you for choosing Karibia Boutique Hotel Medan for your recent stay. We appreciate you taking the time to share your experience and constructive feedback concerning our breakfast and service . Thank you for bringing this matter into our attention. It is constructive feedback like these that will enable us to improve our service. We shall look forward for more opportunities to welcome you again to Karibia Boutique Hotel Medan soon. please let me know if you have plan to visit Medan again. We very appreciated to welcoming you back to maintain our relation ship and service recovery . Yours Sincerely, Keken Hardiansyah Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AAY wrote a review Mar 2020
1 contribution
One of the best stays in Medan. Room was spacious and clean. Staff team was very friendly, polite and helpful. Special shout out to the hospitality member who created a wonderful in room dining service experience. 10 out of 10 would recommend and stay again.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karibia Boutique Hotel, Layanan Tamu/Resepsionis at Karibia Boutique Hotel
Responded 16 Mar 2020
Dear AAY 23 Thank you for choosing Karibia Boutique Hotel Medan for your recent stay. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Karibia Boutique Hotel Medan for your next stay soon. Yours Sincerely, Keken Hardiansyah Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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seoyeonyeon wrote a review Mar 2020
Seoul, South Korea2 contributions
From the first step i went in into this hotel it was great. Warmly greeted by the male receptionist and he’s so detail explaining the hotel facilities and check in was fast tho. The most outstanding i could ever say was the house keeping staff Mr. Randa that always ensure my stay be a perfect one. Not to forget the room maid Mr. Nafis who did the cleaning daily and my room was incredibly clean. Last but not least appreciation given to Ms Emil who has arranged my stay during this trip.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karibia Boutique Hotel, Layanan Tamu/Resepsionis at Karibia Boutique Hotel
Responded 10 Mar 2020
Dear Seoyeonyeon Thank you for choosing Karibia Boutique Hotel Medan for your recent stay. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Karibia Boutique Hotel Medan for your next stay soon. Yours Sincerely, Keken Hardiansyah Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 148 - RM 167 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
167
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KARIBIA BOUTIQUE HOTEL (R̶M̶ ̶1̶6̶7̶) RM 124: UPDATED 2024 Reviews, Price Comparison and 251 Photos (Medan, Indonesia) - Tripadvisor

Frequently Asked Questions about Karibia Boutique Hotel
Which popular attractions are close to Karibia Boutique Hotel?
Nearby attractions include Center Point Mall (0.2 km), Medan Mall (0.5 km), and Pajak Ikan (0.5 km).
What are some of the property amenities at Karibia Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Karibia Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Karibia Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Karibia Boutique Hotel?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Karibia Boutique Hotel?
Conveniently located restaurants include Mie Zhou, Bihun Bebek Kumango, and Healymacs irish bar and restaraunt.
Does Karibia Boutique Hotel have airport transportation?
Yes, Karibia Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Karibia Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Karibia Boutique Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Karibia Boutique Hotel?
The staff speaks multiple languages, including English, Indonesian, and Malay.