Travellers Suites Serviced Apartments

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Breakfast included
RM 200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#42 of 99 hotels in Medan
3.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.3 of 5 bubbles
Value

Finding an ideal hotel in Medan does not have to be difficult. Welcome to Travellers Suites Medan, a nice option for travellers like you.

Close to some of Medan's most popular landmarks, such as Shri Mariamman Temple (0.4 mi) and Gunung Timur Temple (0.7 mi), Travellers Suites Medan is a great destination for tourists.

Guests have access to room service while staying at Travellers Suites Medan. In addition, Travellers Suites Medan offers a pool and an on-site restaurant, which will help make your Medan trip additionally gratifying.

While visiting Medan, you may want to try some hotpot at one of the nearby restaurants, such as RM Apau or Restoran Cin Yen Medan.

Should time allow, Maha Vihara Maitreya Cemara Asri and Two Colors Sibolangit Waterfall are some popular attractions that are within walking distance.

Travellers Suites Medan looks forward to welcoming you on your visit to Medan.

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Hot bath
Outdoor pool
Room features
Room service
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
14Reviews2Q+A2Room tips
Traveller rating
  • 4
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  • 4
  • 2
  • 1
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Detailed Reviews
Rattyos wrote a review Oct 2013
Cairns, Australia362 contributions144 helpful votes
3.0 of 5 bubbles
We stayed at this hotel for one night with our two boys aged 7 and 8. We booked a two bedroom apartment via a third party website.

The staff at this hotel are exceptional and very friendly and helpful. The front desk, housekeeping and restaurant staff were outstanding. They were friendly to the kids, the restaurant staff even teaching our child how to fold napkins into crown shapes.

The hotel itself is fine but showing age in places. The room was very large with kitchenette, dining table, lounge, a Western and Indonesian bathroom. The swimming pool is reasonable for a city hotel and was a welcome relief from the heat outside. TV and Wifi in the room were great. The second room is extremely small with room for only one single bed and minimal standing room at the foot of the bed. We were in what the hotel classes as a standard 2 bedroom apartment.

We ate at the hotel restaurant which had a Western Style menu and was pleasant and ok value..

We did have a misunderstanding on check in regarding our website booking indicating sleeping for 4 but the room only having beds for 3. The hotel management were not prepared to honour the booking despite being shown the website. After much negotiation we ended up with a mattress on the floor of the living room for no charge. This was a satisfactory arrangement but I was disappointed we had to negotiate for as long as we did to get this result. If I had realised this would be the sleeping arrangement I may have selected a different hotel when booking as I think for a little more money there is a big step up in value available.

There is a bit of street noise but being located in a large city this is expected and did not disturb us.
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Date of stay: September 2013
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Travellerssuites, Marketing at Travellers Suites Serviced Apartments
Thank you.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rudiny wrote a review Sept 2013
Kerobokan, Indonesia4 contributions
4.0 of 5 bubbles
I stayed there for my business trip to medan,so its perfect to me because it located at the center of the city.you can reach many places with easily.the room was clean,foods are tasty.and the staffs are friendly too.
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Date of stay: October 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious163566 wrote a review Mar 2014
Esbeek, The Netherlands13 contributions23 helpful votes
2.0 of 5 bubbles
The room is really big, nice and spacious. The staff barely speaks english, but they try and are really friendly.

However, the food we ordered was the worst we had in three months backpacking through southeast asia. The spaghetti primavera was not actually spaghetti primavera. There were no vegetables, only green sauce that was incredibly spicy and I am not even sure how to describe the taste.

They were really nice taking it back and we ordered the spaghetti bolognese instead. It was better than the primavera, but still bad. It had loads of black pepper in it, ruining the taste. We are not picky with food, we have ordered streetfood loads of times, not always knowing what we ordered. We got pork when we ordered hamburgers in Myanmar, but the food at travellers suites was simply the worst.

We switched to d'primahotel. The hotel is less luxurious, near a noisy trainstation, but also across the street from centrepoint shopping mall where there are a lot of decent restaurants (bakezin is great).
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Date of stay: March 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
slingng wrote a review Dec 2013
Kuala Lumpur, Malaysia5 contributions5 helpful votes
2.0 of 5 bubbles
Upgraded to a suite with 2 rooms, since upon arrival all single rooms were full. Suite was very BIG but very smelly, filled with cigarettes smell, from towels, sofas to bedings. No non-smoking floor / rooms. Although they sprayed fragrances to mask the smell, it did not work. Had to bear with smell for 4 nites, causing me headaches daily. Upon departure, they insisted that i consumed a can of coke from the MINIBAR which I didn't. Finally paid for it coz didn't want to miss my flight home.
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Date of stay: November 2013
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Check and get them to confirm if they have non-smoking rooms before booking anything, if you are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MelbourneDes wrote a review May 2011
melbourne274 contributions79 helpful votes
5.0 of 5 bubbles
I researched suite hotels in Medan and found the Travellers Suites offering a nice price on Agoda. (No problem with Agoda) found the suites centrally located easy to get to and quite comfortable. The second bedroom of the suite was small, but that did not matter as it was dark and quiet... the front desk crew were helpful, friendly and fun to get language tips from. They enjoyed a good laugh and were very helpful in sorting us out with the pedicab prices.. I enjoyed the spa on the first floor. Wonderful service for the prices. We enjoyed the breakfast as there was a good mix of western and asian food offered. We also enjoyed the cakes at the cafe, they were pricey in relation to indonesian standards, but yummy and fairly priced for western standards. The only complaint was that the room could have offered more tea bags and coffee and also a hair dryer....but we were pleased we had one night on our way to travel through sumatra and we were so pleased we booked again as we travelled out of sumatra..
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Date of stay: April 2011
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: go for upper level floors to cut noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shoanya wrote a review Jan 2016
Seremban District, Malaysia1 contribution3 helpful votes
1.0 of 5 bubbles
Never had a terrible stay experience like this in our life before. We booked the hotel online, but when we get there they said the booking was not there. But we have booked and paid all in full. And the staff in the front desk is not helpful and friendly. We were forced to find for a different hotel since we were not attended to and they were not bothered. One of the worst experience for us. PLEASE DONT GET HERE IF YOU WANT TO BOOK ONLINE! THEY ARE TYPICALLY MONEY MINDED!
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Date of stay: December 2015
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Travellerssuites, The Management at Travellers Suites Serviced Apartments
Responded 7 Apr 2020
Dear Shoanya, Greetings from Travellers Suites Hotel. Thank you for taking your time to share your experience with us. We would like to take this opportunity to apologize for the bad service that has caused you some inconvenience and discomfort. We have taken note of all your concerns with regards to our guest service and we will solve and rectify them with the Front Office team. Your feedback is much appreciated as it help us to focus on what is important to our guests. We hope that you will give us another opportunity to make things right. We look forward to welcome you back to Travellers Suites Hotel. Yours Sincerely, The Management
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Report response as inappropriate
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Funtasties wrote a review Aug 2018
Athens, Greece5 contributions
5.0 of 5 bubbles
My wife and I stayed in Traveller Suites for almost 3 months. The housing is good, clean and tidy, though not very sound proof. The staff became friends of ours and they are very professional and friendly. Ot is walking distance from malls and parks and very central. If I go back to Medan again, I would love to go back to Traveller Suites again.
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Date of stay: July 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Travellerssuites, The Management at Travellers Suites Serviced Apartments
Responded 7 Apr 2020
Dear Funtasties, Thank you for choosing Travellers Suites Hotel as your preferred choice of accommodation during your stay in Medan. We are glad to hear that you have had a great experience. It has been a great pleasure to serve you. We truly appreciate you taking the time to share with us your positive comments and we will definitely share the compliments with the team. We are going to make sure that during your next visit, you will get the same pleasant experience with us. We look forward to welcome you back to our Travellers Suites Hotel. Yours Sincerely, The Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jaya598 asked a question Dec 2014
Penang Island, Malaysia
hi. how to get to this place from the airport
jaya598 asked a question Dec 2014
Penang Island, Malaysia
hi. how to get to this place from the airport
slingng wrote a tip Dec 2013
Kuala Lumpur, Malaysia5 contributions5 helpful votes
2.0 of 5 bubbles
"Check and get them to confirm if they have non-smoking rooms before booking anything, if you are a non-smoker."
Read full review
MelbourneDes wrote a tip May 2011
melbourne274 contributions79 helpful votes
5.0 of 5 bubbles
"go for upper level floors to cut noise"
Read full review
Not the right property for you?
There are more places to choose from in the Medan area.
PRICE RANGE
RM 215 - RM 253 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Travellers Suites Medan
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
52
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TRAVELLERS SUITES SERVICED APARTMENTS (R̶M̶ ̶2̶4̶3̶) RM 224: See 7 Hotel Reviews, Price Comparison and 5 Photos (Medan, Indonesia)

Frequently Asked Questions about Travellers Suites Serviced Apartments
Which popular attractions are close to Travellers Suites Serviced Apartments?
Nearby attractions include Tjong A Fie's Mansion (0.5 km), Museum Gedung Arca (Museum Negeri Provinsi Sumatra Utara) (0.4 km), and Bukit Barisan Museum (0.3 km).
What are some of the property amenities at Travellers Suites Serviced Apartments?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Travellers Suites Serviced Apartments?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Travellers Suites Serviced Apartments?
Conveniently located restaurants include Tip Top Restaurant, Palm Beach Seafood ID, and Soto Udang Kesawan.
Are there opportunities to exercise at Travellers Suites Serviced Apartments?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Travellers Suites Serviced Apartments have airport transportation?
Yes, Travellers Suites Serviced Apartments offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Travellers Suites Serviced Apartments located near the city centre?
Yes, it is 0.9 km away from the centre of Medan.
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