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Mercure Padang

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Mercure Padang
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442 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Reviewed 30 May 2016

i stayed for one night for work, nice stay, as accor always is. room was clean and theres free wifi. services was okm they took an extra effort to get me taxi to the airport as there was a flood during my stay.

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Helpful?
Thank Cindy S
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mrs. Cindy S, Warmest greeting from Mercure Padang... Thank you very much for your review. We really appreciate for your great comment in Trip Advisor. Your positive comment is much appreciate and it is definitely motivate our team to continue proudly give the best service to our customer. We definitely always give the best and professional service to our...

Reviewed 23 May 2016

I went to Padang for attending a congress in Pangeran Beach Hotel. I chosed to stay in Mercure because It was a new hotel in Padang. Unfortunately the problem was in hot water in bathroom. It was shut down completly on Saturday after 3 hours off on Friday afternoon. The manager sent us notification about this ocassion but I think...

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Thank Andri A
Ipoh, Malaysia
Reviewed 20 May 2016

I stayed here overnight on my stopover at Padang and I chose this hotel based on the reviews on TripAdvisor, and of course my expectations were quite high, seeing as this is supposedly the best hotel in Padang.I stayed on 5th-6th May. However, I found the services to be slow...from the Housekeeping taking 40 minutes to send bath towels up...

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Thank Aniza A
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mrs. Aniza A, Warmest greeting from Mercure Padang... Thank you for taking the time to write such a detailed review of Mercure Padang on TripAdvisor. Herewith allow me to apologize for the inconvenience that have occurred during your stayed with us, inputs and also comment that you give regarding to our staff service in response your request and our...

Reviewed 18 May 2016 via mobile

The staff are hospitable although not as friendly as in Bali. The only problem to is that the pool was created as a centerpiece where diners or guests can relax around it to the embarrassment of those who want to swim. It feels like you're in an aquarium.

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Thank alfi r
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Alfi R, Warmest greeting from Mercure Padang... Thank you for staying with us and taking your time to write your comment in Trip Advisor. Your positive feedback is much appreciate and it is definitely motivate our team to continue proudly give the best service to our customer. Again thank you for sharing your experience and we are delighted to...

Sydney, Australia
Reviewed 16 May 2016

We stayed after a surf trip and was great to have late check out at 12pm next day. Comfortable beds and pretty clean room, Mini bar- Beers were warm and in our friends room the mini bar was not stocked at all, Beers are also expensive for Indo so that wasn't a good experience. There is nothing around the hotel...

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Helpful?
Thank Jayson P
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Mr. Jayson, Warmest greeting from Mercure Padang... We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Kualu Lumpur
Reviewed 9 May 2016

The best hotel in Padang but a little far from the center of town. Nice rooms, great service and well kept I would recommend to anyone. The rooms look great and hip with nice colours and atmosphere and the service is great.

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Thank 555steve
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear 555steve, Warmest Greeting from Mercure Padang, Where sunrise and sunset collide! First Of all I would like to say thank you for taking the time to tell us about your experience at the Mercure Padang. I will share your comments with our team. At Mercure Padang we strive to provide a superior service experience for every valued customer, therefore...

Gold Coast, Australia
Reviewed 9 May 2016

After an 11 day surf charter I stayed at the Mercure Padang for one night before making the journey home to Australia. It was the perfect place to spend a day and night to relax, get massage and sleep in comfy bed. Plus the pool and outdoor dining & bar area were the perfect place to chill out for the...

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Helpful?
Thank Andrew B
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Andrew B, Warmest greeting from Mercure Padang... It is such an enormous pleasure to see our guests enjoying their time here at Mercure Padang Hotel and to find that the hotel facilities have exceeded your expectation. Mercure Padang Hotel, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important...

Jakarta, Indonesia
Reviewed 7 May 2016

Stayed here for two nights for business. I was told that this is one of the newer hotels in Padang. It seems that Padang is undergoing some sort of hotel boom at the moment, with many new hotels already in operation and several are under construction. The Mercure is one of the few international chain hotels in Padang, with little...

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Thank tykart
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Tykart, Warmest greeting from Mercure Padang... I would like to thank you for your great feedback of your recent stay at Mercure Padang hotel. We are so excited that you has a great time and enjoyable stayed with us. It is an honored to be able to give our best service and distinctive experience to you while you were...

Jakarta, Indonesia
Reviewed 4 May 2016

Less than 5 minutes walk to the beach, it's the hotel in Padang that offers close view of the Indian Ocean and it's unique and spectacular sunset. Sunset in Padang, or perhaps whole of Sumatra, isn't the usual dramatic orange-yellow-red sun and sky offering but a sun that remains white like morning sun albeit going down in the horizon while...

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Thank journeywithme_13
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Journeywithme_13, Warmest greeting from Mercure Padang... I appreciate the time you have taken to write this gracious review for Mercure Padang hotel during your stay with us. It is always valuable to hear from you how much you have been pleased by both our product & our staff services. It strongly motivates us to always be above and beyond...

Indonesia
Reviewed 2 May 2016

I am returning quess in this hotel. The facilities, food, service are excellent. Include the reservation is easy. Bapak Yusra is the best one example that know how to handle quess like me. The most important also the cleaness and hospitality for everything. I will always stay at this hotel,

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Thank oetami
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Ibu Oetami, Warmest greeting from Mercure Padang... Thank you for sharing your feedback, definitely I will share your comment and input to my team. We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback from our valued guests like you. It is our goal that all our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Padang, where sunset and sunrise collide, affordable comfort with beautiful Padang beach view is the gateway to your business trip and leisure in West Sumatra. ... more   less 

Additional Information about Mercure Padang

Address: Jln. Purus IV no. 8, Padang 25115, Indonesia
Region: Indonesia > Sumatra > West Sumatra > Padang
Price Range: RM238 - RM388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Padang 4*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Padang
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Padang staff and other travellers.
1 question
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Providence, Rhode Island

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Questions? Get answers from Mercure Padang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the rooms facing the ocean”
 of 5 bubbles aurac2017, 4 Jan 2017 | Read review
“Ocean views are always a dream...especially with the sunsets”
 of 5 bubbles brucef779, 20 Nov 2016 | Read review
“I don't smoke so I ask to stay in no smoking floor.”
  • Room view
  • Bed
  • Table and minibar
 of 5 bubbles conanb34, 18 Nov 2016 | Read review
“choose the room which have an ocean view”
 of 5 bubbles Nio0502, 12 Oct 2016 | Read review
“Room overlooking the sea is really nice”
 of 5 bubbles Rheizka, 30 Sep 2016 | Read review
5 of 5