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Aston Inn Mataram

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Traveller (181)
Room & Suite (42)
Dining (23)
Overview
  • Excellent31%
  • Very good51%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“balcony pool”(2 reviews)
“huge bed”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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118 results
Traveller rating
41
58
13
3
3
Traveller type
Time of year
LanguageEnglish
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41
58
13
3
3
Show reviews that mention
All reviewsbalcony poolhuge bedcomplete amenitiesroom was nice and cleannice staysuite roomflat screennice breakfastcity areaclean hotellombok islandchoose this hotelshopping mallcheap pricelocal foodhotel locatedroom service
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1 - 5 of 118 reviews
Reviewed 1 week ago via mobile

I am staying in the Aston Inn as we were moved to Mataram after the earthquake on Sunday 5th August in the eve. During this difficult time the hotel staff have been incredible, our safety has been their number one priority. When we first arrived...More

Thank Meg B
Response from Aston Inn M, Front Office Manager at Aston Inn MataramResponded 1 week ago

Dear Mega B, We truly appreciated being awarded with such a nice review. It is always nice knowing that our team was going out of their ways to deliver you and your family an exceptional service and that you enjoyed the little touches during your...More

Reviewed 1 week ago

location good but nosiy need lots of improvement guest hanging clothes on balcony pool water not clear breakfast alarte menu missing staff did not offer shower cubcile needs to be more cleaner wifi did not strong and could not access following dayMore

Review collected in partnership with this hotel
Thank jlrw12018
Response from Aston Inn M, Front Office Manager at Aston Inn MataramResponded 1 week ago

Dear Jlrw12018, Thank you for sharing your exasperation through this review and we do apologize to hear that some aspects of your stay fell short from your expectation, mainly related to the noise and other services. Nevertheless, your constructive comments are highly appreciated and rest...More

Reviewed 2 weeks ago

Nice and clean hotel Surprise when we reach this hotel, very high class and friendly front staff, Very cool the pool view room ,nice swimming pool. Morning buffer breakfast many choices and nice tatse.More

Review collected in partnership with this hotel
Thank Tze Mui A
Response from Aston Inn M, Front Office Manager at Aston Inn MataramResponded 2 weeks ago

Dear Tze Mui A, Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are happy to hear that you enjoyed a comfortable stay with us. I will share...More

Reviewed 2 weeks ago via mobile

First time visited and stay in Aston Inn Mataram. Everybody are really helpfully and friendly, the all front liners staff are always deliver warm greeting to me and nicely. Overall, I am really satisfied with the services and will coming back soon. This hotel is...More

Thank Ramon L
Response from Aston Inn M, Front Office Manager at Aston Inn MataramResponded 2 weeks ago

Dear Ramon L, Providing highest comfort and warm friendly service is something we put our focus on, and so it flatters us, that you could experience this. so we are delighted to read that we were able to meet your expectations and fulfill your wishes....More

Reviewed 3 weeks ago via mobile

Staff was upfront friendly and helpful. Room is neat and clean to the proper standard and the variation of food during breakfast is enough to please most guests I did notice however that on 2 occasions during my 3 nights stay, that cleaning staff moved...More

Thank Hotma S
Response from Aston Inn M, Front Office Manager at Aston Inn MataramResponded 3 weeks ago

Dear Hotman S, It makes us happy to have exceeded your high expectations in all aspects and know that you thoroughly enjoyed your stay with us. We are extremely proud to read that our young passionate teams are went the extra mile to provide you...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$31 - US$56 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$31 - US$56 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (181)
Room & Suite (42)
Dining (23)
Pool & Beach (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
beccs68
16 July 2018|
AnswerShow all 2 answers
Response from Aston Inn M | Property representative |
Thank you for sending your question and very sorry for delay response. The breakfast start from 06.00am - 10.00am at Lumbung Restaurant.
0
Votes
ellabond
23 June 2018|
Answer
Response from Aston Inn M | Property representative |
Dear Ellabond, Terimakasih atas kepercayaan nya memilih Aston Inn Mataram. Kolam renang boleh untuk tamu yang tidak menginap. Kami memiliki beberapa paket diantara nya : * Rp. 50.000 per orang termasuk ice tea (tidak... More
0
Votes
Aniek70
24 May 2018|
AnswerShow all 2 answers
Response from asti d | Reviewed this property |
There is a lift.. and it is a nice hotel
1
Vote
Room Tips
"third flood is the best. you have pool, bar, spa & gym."
Read review
"some rooms at the 3rd floor has a direct pool view from their windows at the same level."
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"Single bed in deluxe room has very tiny single bed, if you have 175cm height /over 70kg in weight, junior..."
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"Choose a room facing the swimming pool. Coz they have balcony."
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