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Leonardo City Tower Hotel

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695 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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london se
Reviewed 20 February 2017

Nice greeting on arrival, and helpful staff on the desk. This is about as far as the compliments go. Breakfast provides a huge buffet but staff are relatively unfriendly. My room was extremely dated with two small twin beds and very thin duvets. The TV is built into a cabinet which makes changing channels using a remote control almost impossible....

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Helpful?
Thank bazzer_2
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your review, we have read all your comments and they will be checked. best regards, Raz.

Ramat Gan, Israel
Reviewed 7 February 2017

My mother stayed in the hotel for a week while her house was being renovated. Her medical condition requires special consideration (e.g. dietary needs). Entire crew (receptionists, porters, security, kitchen, etc.) was very attentive and did their best to keep her healthy and happy during her stay.

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Helpful?
Thank nimrodkerrett
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest! Thank you for your kind review! we are glad to read that your mother had a pleasant staying at the hotel. we take vary seriously every request from our guests and do our best to fulfill their wishes and needs. Best regards, Raz.

Surat, India
Reviewed 31 January 2017

Leonardo City Tower Hotel is very good to stay there and the staff of the hotel are very helpful and their services are too good. Business Lounge Manager Ofra and her colligue Levin both are taking very much care of their customer . We had a great experience with them, thank you them for their services . Chetan Kansara (Venus...

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Thank Chetankansara83
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your kind review! we are delighted to read that you enjoyed your staying at the hotel! hope to see you again any time soon! best regards, Raz.

Istanbul, Turkey
Reviewed 27 January 2017 via mobile

I spent 10 days at Leonardo City Tower Hotel. Located in diamond business area in Ramat Gan, close to Tel Aviv which is a plus. 1st room I stayed had a strong smoke odor so I asked for a change. They changed it 1 day after since the hotel was full. The 2nd room was OK but then the internet...

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Helpful?
Thank maladjustedd
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your honest review! we are sorry to read that you were not satisfied from your staying at the hotel. regarding your room we are sorry that the first room wasnt a perfect match but we were able to move you to a different room on the second night that matched your needs better. regarding the...

Reviewed 26 January 2017 via mobile

The hotels location is quite good. But instead of it was midnight, there were really much noise in the corridor. It was impossible for me to sleep. For me this hotel on average. The speed of wifi was good.

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Helpful?
Thank Samet I
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your honest review! we are sorry you didn't manage to sleep well while you stayed at the hotel. usually when there is noise from different rooms, we send security to the noisy room and if necessary "check out" the noisy guests. we are sorry you didn't tell us of that problem in real time when...

Kiryat Tivon, Israel
Reviewed 24 January 2017

Leonard city tower hotel was the first exceptional experience I had with regards to the personal services. The desk people were very helpful and rely tried to make my stay comfortable. They really put the costumer in the middle!

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Thank dmaya2017
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your kind review! we are happy to learn that you enjoyed your staying! hope to see you at the hotel any time soon! Best regards, Raz.

Reviewed 22 January 2017

I have visited this hotel for a business weekend. I have to say that I was quite please from the experience. The rooms were cosy and big enough. The view was very good and the food was really good as well. The only thing I did not like was the service in the pool area. We could not easily find...

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Helpful?
Thank Pavlos K
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, thank you for your kind review! we are happy to learn that you enjoyed your staying at the hotel. Your arguments have been passed to the appropriate channels and will be taken care of. Best regards, Raz.

Reviewed 21 January 2017 via mobile

Very friendly staff. Breakfast was nice with lots of local food which but no labels to check exactly what it was. Rooms are on the verge of requiring a serious refurbishment. Only new thing was the TV. Bathroom has had its time. Bathtub was chipped in places and toilet flush needed a second or third push for the water to...

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Helpful?
Thank Pantelis S
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, Thank you for your honest review! Regarding your comments, the hotel is under constant renovations, we are constantly upgrading the rooms and the furniture. Your review has been sent to the appropriate managers. Thank you! Best regards, Raz

Antwerp, Belgium
Reviewed 18 January 2017

the hotel is located in the diamond business trade area of Ramat gan but this is the only real advantage of the property. the room is modern but the real problem is acoustic.. the door does not give you any privacy as you can hear any words said on the corridors but worser is the noise coming from outside; the...

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Helpful?
Thank Manuel B
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, Thank you for your honest review. Regarding your comments, the process of building the new "metro" of Tel Aviv has started, Therefore, there has been some noise from the building sight. Most of the work that took place next to the hotel has ended and now we can all enjoy a good night sleep. Regarding the doors, thank...

Bronx, New York
Reviewed 6 January 2017 via mobile

Room decent size. Bathroom could have more light. Lobby small. Breakfast nice spread. Free newspaper. Adequate exercise room. HARD to find hotel when driving. Impossible to see front entrance from the street. If driving for the first time look for sign that says parking.

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Helpful?
Thank BlackPlace
razdagan, Guest Relations Manager at Leonardo City Tower Hotel, responded to this review

Dear guest, Thank you for your honest review! We are glad to learn that you enjoyed your staying at the hotel. Regarding the light in the bathroom we will check our options of adding some more light to the room. Your comment about "finding the hotel" is taken seriously. We will check a way of adding a sign in English...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
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Additional Information about Leonardo City Tower Hotel

Address: 14 Zisman Shalom | Diamond Exchange District, Ramat Gan 5252903, Israel
Region: Israel > Tel Aviv District > Ramat Gan
Price Range: RM704 - RM3,516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo City Tower Hotel 5*
Number of rooms: 167
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Also Known As:
Sheraton Ramat Gan
Ramat Gan Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo City Tower Hotel staff and other travellers.
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Questions? Get answers from Leonardo City Tower Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“west room have good view of Tel Aviv till the sea”
 of 5 bubbles peretzbasch, 4 Jan 2017 | Read review
“Suites 03 and 08; and Rooms 04 until 07 on each floor have the best "Tel Aviv" and pool view.”
 of 5 bubbles peterr77, 23 Dec 2016 | Read review
“West side for Tel Aviv view, East side for Ramat Gan view.”
 of 5 bubbles 874duncanr, 15 Jul 2016 | Read review
“ask for room right next to the elevator they are the best”
 of 5 bubbles m0atazs, 11 Jul 2016 | Read review
“all rooms are great”
 of 5 bubbles hedvamatalon, 22 Jun 2016 | Read review
5 of 5