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All reviewsalbany airportcooked to order breakfastrental caran early flighthotel restaurantpool and hot tubfront desk staffnext morninghotel is cleanshuttle servicegreat stayfire pitbusiness tripwould stay here againcomfortable roomsfree shuttleroom was large
I recently reviewed this hotel but every time I stay here I love it more. The staff is AWESOME - everyone says hello to you and is so friendly. The wait staff at the restaurant is wonderful as well. The food is good and there...More
My husband is from the Albany area, and we've stayed at the Airport Hilton Garden Inn numerous times when visiting his family. The staff here IS family! And our recent stay for my mother-in-law's funeral, just solidified that impression. Sensitive to the purpose of this...More
Response from Margaret N, General Manager at Hilton Garden Inn Albany AirportResponded 15 January 2018
Thank you very, very much for your kind review. I must agree that our staff is outstanding and considerate. A thoughtful team like ours makes this a lovely place to work as well, and I, a proud and grateful manager.
We were very sorry...More
This seems to be a parking spot for the airport. There were cars in the lot with a ton of snow on them and didn't move the whole 56 nights I was there. I even ended up parking in the fire lane one night. Absolutely...More
Room was a disappointment. No very clean looks like they did not follow up with how a room should look. Staff was excellent though during the check in and check out process. Parking was horrible. Looks like they rent space for the airport.
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Arriving on a snowy Friday afternoon, we found the hotel with a full parking lot, a shuttle bus at the ready for the short drive to the airport and a lobby somewhat cluttered with luggage and people. However, check-in was quick, efficient and friendly and...More