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CrestHill Suites Albany

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432 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Reviewed 23 July 2014

Above average value for price paid. Rooms were very comfortable. Would highly recommend for families on a budget. Extras (internet & welcome buffet) were a bonus. Very small outdoor pool. Service was extremely friendly.

Thank sokobird
West Brookfield, Massachusetts
Reviewed 22 July 2014

Had a one night stay here last weekend and overall it was an excellent choice for the night. The room was spacious and had everything you could want. Having a full kitchen was a treat along with a comfortable living room and very comfy bed. When I first entered the room and realized we were overlooking route 90 I was...

Thank Deborah O
Regina, Saskatchewan, Canada
Reviewed 19 July 2014

We really enjoyed our stay in our one bedroom suite for a very reasonable price. The staff was friendly, suite was very clean and fairly spacious. The bed was very comfy and we had a great sleep. The complimentary breakfast was good with several items. Shopping was only 5min. away.

Thank Wintergetaway131
Reviewed 19 July 2014

Smoke everywhere. Even in the halls which leaches into the nonsmoker rooms. The beds feel like old rotten hammocks. The furniture is all broken and wobbly. The breakfast bar is only staffed with one person that can't keep up with demand. All in all, not a 3 star hotel.

Thank Bdubs89
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to post a review and I am sorry you did not enjoy your stay with us. We do have smoking rooms at our hotel and they are positioned at the end of the second floor so that non smokers do not have to go through that part of the hall to access their rooms....

Montreal, Canada
Reviewed 18 July 2014

We stayed there last winter, booked 2 rooms. the atmosphere and service were wonderful! The suites were spacious, and clean. Beds and pillows were very comfortable, I could have stayed in bed all day. we had some problems with the toilet, but they were very quick to fix the problem. I plan to go back some time this summer.

Thank masquerade70
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for posting a 5 star review of your stay with us. I am glad your found our hotel to be comfortable and the staff accommodating. I am sorry about the issue with your bathroom but when things go wrong, as they sometimes will, we strive to correct that as soon as possible. We hope to see you again...

Rome, New York
Reviewed 12 July 2014 via mobile

Booked 2 double beds through RocketMiles.com. Upon check-in we were given a two bedroom two bathroom suite! With a full kitchen and living room the site was very large and more than adequate for 3 guests. There is an outdoor pool, free WiFi and complementary breakfast. This is our 2nd stay in 7 months and we look forward to coming...

1Thank DebbieJoyce
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Dear DebbieJoyce, Thank you for posting a 5 star review of our hotel. We are so glad you enjoyed the complimentary upgrade to a 2 bedroom suite. Our biggest suites offer 2 bedrooms with 2 private bathrooms and are the most spacious of all our rooms. Definitely good for families or multiple people. We are happy you enjoyed all of...

West Hartford, Connecticut
Reviewed 10 July 2014

Your average hotel. I recently spent a weekend in Albany for a wedding and was provided a group rate price. To be honest, I did not have very high expectations based on photo's and the exterior design of the building. I though it would be some cheap Holiday Inn style hotel in the middle of no where. OK - that...

Thank Luc V
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for posting a review of our hotel. I am glad you found our rooms to be spacious and our beds to be comfortable. They are top of the line double pillow top beds so they should make for a well rested stay. Our pool opens at 10 am and closes at dusk per order of the department of...

Reviewed 7 July 2014

I booked this hotel based on price and proximity to University at Albany. What a pleasant surprise. Not only is the location directly across the street from University at Albany, they offered a free breakfast buffet, as well as a happy hour Monday through Thursday with light food and beverages provided. The room was very spacious and immaculately clean. It...

Thank ADoerr
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to post a review of our hotel and congratulations on your child's attending University of Albany. We are thrilled that you found us so convenient to SUNY. It certainly is convenient to be right across the street and not have to battle traffic. And remember even if you are not cooking a meal our...

Charlotte, North Carolina
Reviewed 7 July 2014

I booked a one a night stay as my wife was coming in on a late flight. I had reviewed the hotel and felt comfortable with booking. I got a great deal on booking.com, and when I arrived was greeted in a very freindly way by Gage, he explained all the details in a clear maner and was directed to...

Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for posting a 5 star review of our hotel. We are so happy you enjoyed your stay and were able to get a good night's rest. We are glad Gage started you off right, welcoming you to our hotel. We hope to see you again should you need accommodations in Albany.

Auburn, New York
Reviewed 6 July 2014

Hotel is clean and modern. The suites have a full kitchen, which is nice. The staff is friendly. However, we went down for breakfast at 9AM (they close at 10) and found one employee trying to manage the entire breakfast bar on a morning when the hotel was sold out. They were out of utensils, yogurt, bowls, fruit, and the...

Thank Michael B
Cresthill, General Manager at CrestHill Suites Albany, responded to this review

Thank you for taking the time to write a review and we are glad you enjoyed your stay with us. Of course we strive to be great instead of good so we will address the breakfast issue. I am curious to know if this was a weekday or a weekend as our breakfast is open until 9am Monday-Friday and until...

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  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Ave, Albany, NY 12206-1093
Region: United States > New York > Albany
Price Range: RM469 - RM748 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
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3 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
 of 5 bubbles bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
 of 5 bubbles 518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
 of 5 bubbles makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
 of 5 bubbles gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
 of 5 bubbles jintsrool, 23 Aug 2016 | Read review
5 of 5