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Hilton Albany

Booking.comUS$170*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$192*
US$170*
US$192*
US$170*
US$192*
US$170*
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Hilton Albany
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1,048 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
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albany, United States
Reviewed yesterday NEW

the place was extremely dirty and not just because there was construction. beds were lumpy, floors were stained in rooms and air condition was not working. there was no pool and fitness center was a disaster. I literally had to leave my room to get air because the room was so hot and stuffy and I almost passed out

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q3698RMclaudiav
Commack, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed at the hotel to attend the New York Aviation Management Associations Advocacy Day at the Capitol. Second time I have been here and the hotel is a great place to stay. Easy parking in their garage and they offer discounted rates for guests. The concierge are all very helpful. Spacious lobby to check in with excellent help at the...

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Helpful?
Thank Gene P
About Hotel's Favourite Review
David H, General Manager at Hilton Albany, responded to this review

Gene, Thank you for your kind review, and continued patronage. I'm very pleased you enjoy our hotel. We hope to see you back again soon. Sincerely, David Hayes General Manager

Boston, Massachusetts
Reviewed yesterday NEW

I stayed at this hotel in late April. Common areas have had a facelift and so I was expecting it to be good and had been good when I stayed there before. Not this time.IT WAS TERRIBLE. HOT WATER WAS NOT HOT. HEAT DID NOT WORK properly. When I complained, STAFF WAS IN DENIAL AND UNHELPFUL. Hotel acknowledged the issue...

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Helpful?
Thank Bostonian2016
Reviewed yesterday NEW

Hotel under renovations - no pool, no workout room and no knowledge ahead of time. You pay a pretty price and get very little at this hotel. Room noise was loud as I was right unit the AC units. Room was clean just noisy. Staff did not want to wait on me at the front desk.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa D
New York
Reviewed 1 week ago via mobile

Stayed here for business. Got into the first room. It was as hot as could be. Thermostat read 75. They upgraded me to a suite which was 77 degrees. Then they put me in another room that was 74. Another person was complaining and they brought him a fan. I feel like the Hilton brand is going downhill. As a...

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Helpful?
Thank lakrav
David H, General Manager at Hilton Albany, responded to this review

lakrav, Thank you for your review. Please accept my apologies for our HVAC system being worked on during your stay with us. Please contact me at david.hayes@Hilton.com, and I will make this right for you. Sincerely, David Hayes General Manager

Burlington, NC
Reviewed 1 week ago

Management needs a few PR classes. Shuttle van to airport was dirty and a disaster inside. We did not feel welcomed! We missed lunch and the waitresses in the bar/ lounge was very nice and rushed our orders. Food was good and hot.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank KPBurlington
David H, General Manager at Hilton Albany, responded to this review

KPBurlington, Thank you for your review. My apologies at our missing the first impression with your stay. I know how important that is, and I have personally spo0ken with our shuttle team to improve their performance. We hope that you give us another try again soon. Sincerely, David Hayes General Manager

Reviewed 1 week ago

The experience of the location was ruined by constant rain during my stay but a lot of the stores around the hotel did make racists comments to me and my group. The staff here needs a bit of rejuvenation. They also need to pay attention to detail. A few of them seemed to be ignorant to a lot of the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 617mst
David H, General Manager at Hilton Albany, responded to this review

617mst, Thank you for your review. I apologize for the inclement weather during your stay with us, it certainly has rained a lot this spring. I will speak to my managers about making sure our staff has all the information you need. We hope to see you again soon. Sincerely, David Hayes General Manager

San Jose, California
Reviewed 1 week ago via mobile

I recall when this hotel was built...quite the Albany gathering place. After chamging hands at least once it is a Holton property once again with a refreshed look ro the lobby and rooms....sort of. Lobby...eh...little ro remark about...service very good. Small Starbucks pathetically trying to keep pace. Rooms comfortable...beds quite nice...the anyone can see where Hilton cheaped out. Bathrooms refreshed...

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Helpful?
Thank Harper5633020
David H, General Manager at Hilton Albany, responded to this review

Harper, Thank you for your review. I apologize that you found our look to be average, we are doing renovations to some public areas as I write this. I am very pleased that you enjoyed our service, and I hope you return to enjoy our hospitality again soon. Sincerely, David Hayes General Manager

Farmingdale, United States
Reviewed 1 week ago

comfortable and nice rooms, but door slam, so every time your neighbor comes in or out of the room, it sounds like a gun shot; got served sandy strawberries - not washed; bell hops were great and so was the housekeeping crew

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank P1166NQalexandral
David H, General Manager at Hilton Albany, responded to this review

Alexandra, Thank you for your review. I apologize that we missed the mark with your stay, and have spoken to our chef regarding the strawberries. We hope to see you again soon. Sincerely, David Hayes General Manager

Grosse Ile, Michigan
Reviewed 1 week ago

This hotel was very clean and the staff was wonderful. The food in the restaurant was excellent. I recommend the salmon. It is in a good location for walking to various restaurants and bars in the downtown area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank TravelBuff48138
David H, General Manager at Hilton Albany, responded to this review

TravelBuff, Thank you for your kind review. I am very pleased you enjoyed our restaurant. We look forward to hosting you again soon. Sincerely, David Hayes General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
With completion of the $16 million renovations guests now see the dramatic and exciting change of the facility upon arrival starting with the new entrance, spacious lobby, guest registration counters and the beautiful Charter Restaurant and SESSIONS lounge. This new look brings a sophisticated and upscale setting to downtown Albany all designed to invite people to share, meet and socialize in the public areas of the hotel.The hotel is now 100% non-smoking in all guestrooms.The changes are extensive - including all the elevators, corridors, guest rooms and suites. Now renovated and upgraded meeting the newest standards which are exemplifying Hilton's commitment to its customers. Even the function areas, pool and fitness center have been completely remodeled for the comfort of our guests that provides a contemporary and comfortable environment to conduct business or just to relax.Hilton Albany is the smart choice for travel to Albany - offering comfort, convenience, and a wealth of amenities as well as HHonors points for guests. Located just one block from the New York State Capitol Building and two blocks from the Times Union Center, hotels don’t get any more downtown than this.Getting here is simple too – the Albany Rensselaer Amtrak Train Station is just five minutes away, and the Albany International Airport is just fifteen minutes from our door. Once you have arrived at our hotel in Albany, you’ll find that the best of the city can be found within a few steps in any direction. Hilton Albany is located in the heart of it all, making urban exploration exciting.This downtown Albany hotel is the largest in the area, boasting 385 oversized guest rooms and suites that lend themselves to sophisticated and comfortable travel. Guests at our full-service hotel can appreciate an array of perks that make any stay unbeatable. From complimentary Wi-Fi throughout the hotel to a state-of-the-art Hilton Fitness Center to the largest ballroom in the Capital District, our amenities put us above and beyond other hotels in the area.With over 30,000 square feet of space for weddings, meetings and group travel, planners find delight with our downtown Albany hotel. Offering a professional catering staff, flexible venues and customizable online tools to assist in planning, Hilton Albany makes event planning a seamless exercise. ... more   less 

Additional Information about Hilton Albany

Address: 40 Lodge St, State & Lodge, Albany, NY 12207-2119 (Formerly Hotel Albany)
Region: United States > New York > Albany
Price Range: RM651 - RM1,258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Albany 3.5*
Number of rooms: 385
Reservation Options:
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Hotel Style:
#8 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Albany staff and other travellers.
8 questions
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2 months ago
EDMOND, United States
over a year ago
Saratoga Springs, New York

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Questions? Get answers from Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator because rooms close are noisy.”
Bostonian2016, 23 May 2017 | Read review
“Capital view is lovely”
L126DZlorid, 23 Apr 2017 | Read review
“High floor facing Capitol will have best views.”
kyle10014, 14 Apr 2017 | Read review
“Avoid interacting with JohnFitzgerald”
909tanishae, 23 Mar 2017 | Read review
“Ask to getaway from large party groups and bring ear plugs so you dont hear doors slam”
Greattraveler2014, 14 Nov 2016 | Read review
5 of 5
Booking.com
US$170* /night
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TravelocityUS$170
CancelonUS$192
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*Disclaimer
Prices are for 1 room, 2 adults
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