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Hilton Albany

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Hilton Albany
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947 Reviews from our TripAdvisor Community

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Showing 940: English reviews
Montreal, Canada
Reviewed 3 days ago NEW

I was in the Hilton Albany for one night, on my way to NYC. I had booked a Stay, Park, Fly package which allows for a max 7 days free parking. That was an issue as the staff wasn't fully aware of the benefits, didn't seem adequately trained, and had to be challenged on this twice before I received assurance...

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Thank enolet
Kissimmee, Florida
Reviewed 3 days ago NEW

Why does this hotel not have valet parking and charge guests to park? I dont think this is right that I have to drop off multiple bags in the lobby and leave them there to park my car. Then walk back to the lobby as there is no access from the garage to the hotel. This needs to be fixed...

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Thank parnela
Marietta, Georgia
Reviewed 3 days ago NEWvia mobile

Stayed here for one night. The room was clean and spacious. Bed was very comfortable. The front desk staff was nice. Small gym, but works for a treadmill run. The area around it is a ghost town after 5pm, except homeless people that stop you for money. The AC unit didn't work in the room. It was warm and stuff...

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Thank Runnerny2244
Pomona, New York, United States
Reviewed 5 days ago NEW

We spent one night at the Albany Hilton to attend a concert. Found the hotel to be outstanding. The hotel staff was great. Will stay there again when visiting Albany area. Breakfast was and worth money. Holtel is in the middle of the NY State capital

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Thank Jeff M
David H, General Manager at Hilton Albany, responded to this review

Jeff, Thank you for the kind review. I am very pleased you enjoyed your stay with us. We look forward to hosting you again. Sincerely, David Hayes General Manager

Connecticut
Reviewed 5 days ago NEW

The hotel staff is very friendly and helpful. The hotel is in top shape and impeccable. The beds are really comfy and pillows are excellent! It is within short walking distance of Times Union Center, the Hudson River, Beer Hall, and numerous other restaurants. The architecture in the surrounding historical buildings can be easily viewed from higher floors of the...

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Thank BillErica11805
David H, General Manager at Hilton Albany, responded to this review

BillErica11805, Thank you for your kind review. I am very pleased that you enjoyed your stay with us. We look forward to seeing you back again. Sincerely, David Hayes General Manager

Huntington, New York
Reviewed 6 days ago NEW

The temperature in the room was extremely hot and uncomfortable. There was no way to make the room cooler despite turning off the heat and turning on the AC. This made for terrible nights sleep. Shower was very narrow and awkward as well.

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Thank sandrao688
David H, General Manager at Hilton Albany, responded to this review

sandrao688, Thank you for your review. I apologize for the heating situation in your room. I hope that you will give us another chance to create a memorable stay for you. Sincerely, David Hayes General Manager

Garfiled NJ
Reviewed 1 week ago

We stayed at Hilton Albany for two nights in October to celebrate our 13th wedding anniversary. The hotel is in a good location, large and clean. Our room was rather on the smaller site. We had 2 beds as we were travelling with our 7 weeks daughter at that time. The order that I placed with room service was delivered...

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Thank RenkaMS
David H, General Manager at Hilton Albany, responded to this review

RenkaMS, Thank you for the kind review. Congratulations on your anniversary, it was an honor for us to host you for such a special occasion. I'm happy that we were able to address all the situations that arose during your stay. We hope to see you again soon. Sincerely, David Hayes General Manager

Dunkirk, New York
Reviewed 1 week ago via mobile

I have to say each employee I encountered was so friendly and nice. Always asking if I needed anything. Mariah at the front desk was so helpful. Gwen and Gentan at the lounge were knowledgeable of the area and had great conversation with both. The hotel was very reasonable and clean. Pool and hot tub large and spotless. Exercise room...

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Helpful?
Thank Chris P
David H, General Manager at Hilton Albany, responded to this review

Chris P, Thank you for your kind review. I am very pleased you enjoyed your stay with us. We look forward to hosting you again. Sincerely, David Hayes General Manager

new york
Reviewed 2 weeks ago

Stayed here in November on business. Rooms are excellent and clean.Hotel has a pool ; however, we were unable to use due to time constraints. There is paid parking. Staff friendly and helpful.We were on the 12th floor with a nice view of the city.

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Thank NewYorkRayman46
David H, General Manager at Hilton Albany, responded to this review

NewYorkRayman46, Thank you for your kind review. I am pleased you had a memorable stay with us. We look forward to hosting you again very soon. Sincerely, David Hayes General Manager

BUFFALO
Reviewed 2 weeks ago

Hotel is well maintained and well run by very helpful staff. Hotel is located in short walking distance from numerous restaurants and some really nice bars/breweries. Conference room was decent, seats were not very comfortable though.

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Thank pruszer88
David H, General Manager at Hilton Albany, responded to this review

pruszer88, Thank you for your kind review. I am very pleased that you had a memorable stay with us. We hope to see you back again very soon. Sincerely, David Hayes General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
With completion of the $16 million renovations guests now see the dramatic and exciting change of the facility upon arrival starting with the new entrance, spacious lobby, guest registration counters and the beautiful Charter Restaurant and SESSIONS lounge. This new look brings a sophisticated and upscale setting to downtown Albany all designed to invite people to share, meet and socialize in the public areas of the hotel.The hotel is now 100% non-smoking in all guestrooms.The changes are extensive - including all the elevators, corridors, guest rooms and suites. Now renovated and upgraded meeting the newest standards which are exemplifying Hilton's commitment to its customers. Even the function areas, pool and fitness center have been completely remodeled for the comfort of our guests that provides a contemporary and comfortable environment to conduct business or just to relax.Hilton Albany is the smart choice for travel to Albany - offering comfort, convenience, and a wealth of amenities as well as HHonors points for guests. Located just one block from the New York State Capitol Building and two blocks from the Times Union Center, hotels don’t get any more downtown than this.Getting here is simple too – the Albany Rensselaer Amtrak Train Station is just five minutes away, and the Albany International Airport is just fifteen minutes from our door. Once you have arrived at our hotel in Albany, you’ll find that the best of the city can be found within a few steps in any direction. Hilton Albany is located in the heart of it all, making urban exploration exciting.This downtown Albany hotel is the largest in the area, boasting 385 oversized guest rooms and suites that lend themselves to sophisticated and comfortable travel. Guests at our full-service hotel can appreciate an array of perks that make any stay unbeatable. From complimentary Wi-Fi throughout the hotel to a state-of-the-art Hilton Fitness Center to the largest ballroom in the Capital District, our amenities put us above and beyond other hotels in the area.With over 30,000 square feet of space for weddings, meetings and group travel, planners find delight with our downtown Albany hotel. Offering a professional catering staff, flexible venues and customizable online tools to assist in planning, Hilton Albany makes event planning a seamless exercise. ... more   less 

Additional Information about Hilton Albany

Address: 40 Lodge St, State & Lodge, Albany, NY 12207-2119 (Formerly Hotel Albany)
Region: United States > New York > Albany
Price Range: RM621 - RM1,040 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Albany 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Orbitz, Hotels.com, Odigeo, Travelocity and Jetsetter so you can book your Hilton Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Albany staff and other travellers.
6 questions
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EDMOND, United States
7 months ago
Saratoga Springs, New York
Stoughton, Massachusetts
11 months ago

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Questions? Get answers from Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to getaway from large party groups and bring ear plugs so you dont hear doors slam”
 of 5 bubbles Greattraveler2014, 14 Nov 2016 | Read review
“Try to get rooms on the higher floors. If you're on lower floors in the hotel' rear, you'll hear the cooling system churning all night.”
 of 5 bubbles RickandJackieC, 19 Oct 2016 | Read review
“High floors offer good views toward the Hudson River to the east and city views which include the capitol building.”
 of 5 bubbles SilverFoxNYC_11, 18 Oct 2016 | Read review
“Outside noise not an issue. My corner room faced state capital.”
 of 5 bubbles kevink650, 21 Sep 2016 | Read review
“Take advantage of the shuttle service to get around town!”
 of 5 bubbles 99gingerf, 12 Sep 2016 | Read review
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