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Hilton Albany

Booking.comUS$170*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$170*
US$170*
US$170*
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Hilton Albany
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1,034 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
Binghamton, New York
Reviewed 1 week ago

I've stayed twice in the past at this hotel and was quite satisfied. I stayed there last night and it was disappointing. Positive - bed was comfortable, room was clean. Not so positive- the refrigerator made this annoying noise (hum) that only stopped when I repeatedly got out of bed and nudged it. Put coffee creamer in my coffee, it...

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Helpful?
1Thank dslats
David H, General Manager at Hilton Albany, responded to this review

dslats, Thank you for your review. I apologize with the issues you found in your guest room. Please reach out to me at david.hayes@Hilton.com, so that I can make this right for you. Sincerely, David Hayes General Manager

NYC
Reviewed 2 weeks ago

Located a block from the complex of government buildings including the Capitol, this is the largest central hotel. Formerly the Crown Plaza, it is now a Hilton. Reasonably well maintained, decent enough restaurant to grab dinner at (vegetarian options like Mediterranean hummus platter if you are wary of business hotel meats and fish), rooms about what one expects on business...

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Helpful?
Thank kyle10014
David H, General Manager at Hilton Albany, responded to this review

Kyle, Thank you for your review. I'm happy that you found our hotel to be a "good choice," however we do strive for four star results or better. I hope we get to host you again soon and win that fourth star. Thanks again. Sincerely, David Hayes General Manager

Reviewed 2 weeks ago

I have stayed in this hotel before (when it was a Crown Plaza). For a 1 night business trip, I decided to return re. location/excited to see what it was like after a refurb. I booked an executive floor room with access to the lounge. Arriving to the Amtrak train station I was disappointed to be told when ringing the...

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Helpful?
1Thank icyoubaby
David H, General Manager at Hilton Albany, responded to this review

icyoubaby, Thank you for the review. We did have a boiler trip on the morning of your stay causing a shortage of hot water for a short time. I do apologize for this. Please contact me at david.hayes@Hilton.com, and I will make this right for you. Sincerely, David Hayes General Manager

Albany, Georgia
Reviewed 2 weeks ago via mobile

Great atmosphere, rooms were clean , I loved the fact that you never have to leave the hotel you can eat breakfast lunch and dinner!! It's right downtown with the Ray Charles park within walking distance

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Helpful?
Thank trell1steve
David H, General Manager at Hilton Albany, responded to this review

Latrelle, Thank you for the kind review. We are very happy you enjoyed your stay with us. We look forward to hosting you again soon. Sincerely, David Hayes General Manager

Plymouth, United States
Reviewed 2 weeks ago

What a great time we had in Albany for two nights. We came for a concert at The Egg, stayed at the Albany Hilton and visited the New York State Museum. All on Capitol Hill in downtown Albany, NY. over a weekend. Our accomodations were top shelf and close to everything. The staff made it most enjoyable. They were like...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davidmB2013NR
David H, General Manager at Hilton Albany, responded to this review

David, Thank you for the kind review. I am very pleased you enjoyed our hotel, and our staff. I hope we see you again soon. Sincerely, David Hayes General Manager

Rochester, New York
Reviewed 3 weeks ago via mobile

I am here with a school function Empire State College. In all the event went well, I always stay over an extra night. Brought a guest and we wanted to have some down time activities...disappointed because pool area is out of order, asked about shuttle to neighboring movie theater was told they didnt do that by afternoon staff. Tried calling...

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Helpful?
Thank DEWBell
David H, General Manager at Hilton Albany, responded to this review

DEWBell, Thank you for your review. Please accept my apology for the conflicting information you received from our staff. I will personally make sure that we get that fixed. We look forward to seeing you again next year. Sincerely, David Hayes General Manager

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

We stayed for 2 nights. Nice big American hotel. I recommend to apply for Hilton honour before use this Hotel. With member. Free wifi and free water will be provided. Hotel is big and checkin went smoothly. I order night room service. It also comes fast

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Helpful?
Thank triptostar2015
David H, General Manager at Hilton Albany, responded to this review

triptostar2015, Thank you for your review. I am very happy you enjoyed your stay with us. We hope that your travels bring you back again soon. Sincerely, David Hayes General Manager

Brooklyn, New York
Reviewed 3 weeks ago

I must send a Very Huge Thank You to the Staff here & their Professional Thoughful Attitudes. They truly helped us out through a very busy and demanding weekend. "DANESHA, JOHN, DERRICK, & CRAIG." THANK YOU! THANK YOU! THANK YOU! For your Professionalism, Concerns, Heartfelt Endless Efforts. My Co-workers are very grateful of your persistence with out Transportation and Travel...

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Helpful?
Thank KanzaderElisaWright
David H, General Manager at Hilton Albany, responded to this review

Kanzader, Thank you for your kind review. We are pleased that you enjoyed your stay with us, and we look forward to having your group back with us each year. I will personally thank Danesha, John, Derrick, and Craig for the service they provided you. Sincerely, David Hayes General Manager

United States
Reviewed 3 weeks ago

Pre-arrival check in was flawless. Staff was courtesy and professional, and friendly. Room was executive quality and very comfortable. Meeting room had comfortable chairs and temperature. Continental breakfast had delicious fresh fruit and right sized bagels. Very much like being able to select a room ahead of arrival, especially when arriving late.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davidpD3122JW
David H, General Manager at Hilton Albany, responded to this review

David, Thank you for your kind review. I am pleased that you enjoyed your stay with us. We look forward to hosting you again soon. Sincerely, David Hayes General Manager

Jamesville
Reviewed 4 weeks ago

Great hotel when doing business in Albany. Staff is extremely friendly, rooms are clean, modern, updated. Executive lounge has great service and good variety of snacks/appetizers/breakfast. Close to government buildings and downtown dining options.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DAB3344
David H, General Manager at Hilton Albany, responded to this review

DAB3344, Thank you for the kind review. I'm very pleased that you find our hotel to be comfortable for you on your business travel. We look forward to seeing you again soon. Sincerely, David Hayes General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
With completion of the $16 million renovations guests now see the dramatic and exciting change of the facility upon arrival starting with the new entrance, spacious lobby, guest registration counters and the beautiful Charter Restaurant and SESSIONS lounge. This new look brings a sophisticated and upscale setting to downtown Albany all designed to invite people to share, meet and socialize in the public areas of the hotel.The hotel is now 100% non-smoking in all guestrooms.The changes are extensive - including all the elevators, corridors, guest rooms and suites. Now renovated and upgraded meeting the newest standards which are exemplifying Hilton's commitment to its customers. Even the function areas, pool and fitness center have been completely remodeled for the comfort of our guests that provides a contemporary and comfortable environment to conduct business or just to relax.Hilton Albany is the smart choice for travel to Albany - offering comfort, convenience, and a wealth of amenities as well as HHonors points for guests. Located just one block from the New York State Capitol Building and two blocks from the Times Union Center, hotels don’t get any more downtown than this.Getting here is simple too – the Albany Rensselaer Amtrak Train Station is just five minutes away, and the Albany International Airport is just fifteen minutes from our door. Once you have arrived at our hotel in Albany, you’ll find that the best of the city can be found within a few steps in any direction. Hilton Albany is located in the heart of it all, making urban exploration exciting.This downtown Albany hotel is the largest in the area, boasting 385 oversized guest rooms and suites that lend themselves to sophisticated and comfortable travel. Guests at our full-service hotel can appreciate an array of perks that make any stay unbeatable. From complimentary Wi-Fi throughout the hotel to a state-of-the-art Hilton Fitness Center to the largest ballroom in the Capital District, our amenities put us above and beyond other hotels in the area.With over 30,000 square feet of space for weddings, meetings and group travel, planners find delight with our downtown Albany hotel. Offering a professional catering staff, flexible venues and customizable online tools to assist in planning, Hilton Albany makes event planning a seamless exercise. ... more   less 

Additional Information about Hilton Albany

Address: 40 Lodge St, State & Lodge, Albany, NY 12207-2119 (Formerly Hotel Albany)
Region: United States > New York > Albany
Price Range: RM692 - RM1,266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Albany 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline, Hotwire, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Albany staff and other travellers.
8 questions
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1 month ago
EDMOND, United States
over a year ago
Saratoga Springs, New York

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Questions? Get answers from Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Capital view is lovely”
L126DZlorid, 23 Apr 2017 | Read review
“High floor facing Capitol will have best views.”
kyle10014, 14 Apr 2017 | Read review
“Avoid interacting with JohnFitzgerald”
909tanishae, 23 Mar 2017 | Read review
“Ask to getaway from large party groups and bring ear plugs so you dont hear doors slam”
Greattraveler2014, 14 Nov 2016 | Read review
“Try to get rooms on the higher floors. If you're on lower floors in the hotel' rear, you'll hear the cooling system churning all night.”
RickandJackieC, 19 Oct 2016 | Read review
5 of 5
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US$170* /night
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Prices are for 1 room, 2 adults
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