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Homewood Suites by Hilton Albany

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#2 of 50 Hotels in Albany
Certificate of Excellence
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Homewood Suites by Hilton Albany
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1,150 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
Reviewed 3 days ago NEWvia mobile

I attended a class in Albany and only needed a room for one night. I called the hotel when I landed and a free hotel shuttle was there within 5 minutes. Once at the hotel I checked in and asked for an upgrade. The lady that checked me in said she could upgrade me to a two bedroom suite at...

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Helpful?
Thank topbrian42
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear topbrian42, Thank you for taking the time to review our hotel. I'm glad we were able to accommodate a complimentary upgrade for you. I'm sorry to hear you did not have the opportunity to enjoy our evening social. If you choose to stay with us again, I hope you'll get to join us for our evening social Monday -...

New York City, New York
Reviewed 5 days ago NEW

This is a very nice hotel close to Albany airport. Naturally, this is not a 5 star resort, but it is a very clean, well appointed hotel with spacious rooms and a nice staff. The breakfast was a very nice one, with a variety of choices of cold and hot entrees as well as three different brews of Starbucks coffee....

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Helpful?
Thank bdapauley
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear bdapauley, Thank you for your positive review. We are happy to hear you had an enjoyable stay with us. If you travel to Albany by plane, we also offer complimentary shuttle to and from the airport. And if you feel like going out, our complimentary shuttle will take you to and from anywhere on the Wolf Road area. We...

newburgh NY
Reviewed 1 week ago

This hotel was perhaps one of the most friendly hotels i have ever stayed at. The hotel manager and staff were all highly professional, respectful, engaging and welcoming . The suites were nicely appointed and exactly what we needed. The pool was warm clean and well taken care of and the breakfast was perfect to start the day. THANK YOU...

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Helpful?
Thank thankfulnewburghNY
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear thankfulnewburghNY, Thank you for taking the time to review our hotel. I am happy to hear you enjoyed your stay with us and had the opportunity to enjoy our pool. We can't wait to welcome you back in the not too distant future.

New York
Reviewed 1 week ago

This hotel was clean and very well maintained. The breakfast was good except for the eggs they tasted pretty bad. They had turkey bacon which was good. My only issue with breakfast was that it took a long time to replenish the breakfast items that were finished. I also thought it was strange that the staff was on line getting...

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Helpful?
Thank Anlisa
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Anlisa, Thank you for your review. I am so sorry to hear about your breakfast experience. We will use your comments as a training tool as we work on improving our guests' experience. Please accept our sincerest apologies and I hope you will consider staying with us again.

East Coast
Reviewed 1 week ago

Loved all the upgrades, like Starbucks coffee and the remodeled bathrooms. All about this place is great - staff, food, quietness, etc. Loved the fact that they hosted Thanksgiving dinner for their staff and guests. Only one tiny suggestion...next time bathrooms are remodeled, give some thought to a "shaving" step or shelf. Your female guests will thank you for it.

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Helpful?
Thank eastcoastbb
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear eastcoastbb, Thank you for your wonderful review. We are happy to hear you enjoyed your stay with us. I'd also like to thank you for your suggestion regarding our suite bathrooms. We will take your comments under considerations as we continue to work on improving our guests' satisfaction. Thank you again and we can't wait to see you again...

Mechanicsburg, Pennsylvania
Reviewed 1 week ago

The room was awesome - well kept and very clean. The laundry basket and the custom closet exceeded my expectations. The trash cans could be bigger. The facility was nice and well maintained. The breakfast area had more than enough space/seating. The revolving door was scary. The staff was not very nice or helpful (except for 1 person on Thabksgiving...

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Helpful?
Thank Michelle V
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Michelle V, Thank you for your review. I am so sorry to hear that we fell short during your stay with us. Please know that this is uncharacteristic of us, as you can see from other Trip Advisor reviews. We will use your comments as training tool as we continue to improve ourselves. Please accept our sincerest apologies and...

New Paltz, New York
Reviewed 1 week ago

Great location, excellent customer service and hospitality. Staff was very informative , and helpful. We are definitely coming back soon, we really felt at home. Great staff!!! Hotel rooms are big, and comfortable.

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Helpful?
Thank Nyvette R
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Thank you for taking the time to review our hotel. We strive to make our guests feel at home and I'm glad to hear you felt that way. On behalf of the Homewood Suites family, Congratulations on your graduation Darlene!

Cobourg, Canada
Reviewed 1 week ago via mobile

Best Hotel around! Food is amazing! Can't wait for the Turkey dinner tomorrow to celebrate the US thanksgiving. 8th year here and it just keeps getting better. Unable to E-check in before we got here and a wonderful surprise upon arrival...upgraded rooms. Happy happy customers.

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Helpful?
Thank Spamama_12
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear Spamama_12, Thank you for your kind review. We hope you had a wonderful Thanksgiving dinner with us. We hope to see you again soon if not Thanksgiving next year.

Valdosta, Georgia
Reviewed 1 week ago

Stayed here for 4 nights while doing business in the area. This hotel is very spacious and has the good "Homewood - Home" vibe. You can be just about anywhere in Albany metro in 10-15 minutes from here and there is great shopping nearby if you need anything at all. Not much airport noise, but you're 5 minutes away. Great...

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Helpful?
Thank kbroski42
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear kbroski42, Thank you so much for taking the time to review our hotel. We strive to make our guests feel at home and I am happy to hear you felt that way. We can't wait to welcome you "home" again soon!

New York
Reviewed 2 weeks ago

This hotel exceeded expectations (and we've experienced some not-so-good hotels on Wolf Road). Staff was friendly; suite was spotless and spacious, with a well-equipped kitchen. Decor is elegant and modern throughout. Complimentary hot breakfast was of good quality and variety. Wi-fi was fast. There's an evening social Monday-Thursday, and a 24-hour convenience store in the lobby. Hotel offers a free...

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Helpful?
Thank CNYTravelView
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear CNYTravelView, Thank you for your recent review. We are happy to hear you had a positive stay with us. We can't wait to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 

Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd., Albany, NY 12205
Region: United States > New York > Albany
Price Range: RM714 - RM1,112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites
Hotel Style:
#1 Business Hotel in Albany
#1 Family Hotel in Albany
#1 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albany staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Northway is behind the property, request a room on the side.”
 of 5 bubbles HVGunks, 28 Oct 2016 | Read review
“Get a room away from the Thruway”
 of 5 bubbles DimB_13, 10 Oct 2016 | Read review
“try and get a room on the inside of the courtyard to be away from the main roads”
 of 5 bubbles UKMaggiemay, 17 Sep 2016 | Read review
“I think if you get one of the (01-02) rooms closer to the elevator you can get a corner room which gives a bit more space.”
 of 5 bubbles 589elizam, 5 Sep 2016 | Read review
“King might be more comfortable than two queens. Avoid end room near highway.”
 of 5 bubbles 209terriem, 18 Aug 2016 | Read review
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