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Homewood Suites by Hilton Albany

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#3 of 50 Hotels in Albany
Certificate of Excellence
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Homewood Suites by Hilton Albany
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1,168 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
Albany, New York
Reviewed 1 week ago

Went here on New Years eve. Hotel itself is fine, staff are not. Several staff were rude and acted like they hated being there and were resentful of the the patrons. Several made nasty remarks to anyone they could, even small children. They were stingy with the free food and insisted on serving it, but the food itself was awful....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DSH1060KR
Mary G, Front Desk Supervisor at Homewood Suites by Hilton Albany, responded to this review

Dear DSH1060KR, Thank you for taking the time to review our hotel. I'm sincerely sorry to hear about your experience with us. We obviously fell short during your stay. Please know that this is very unlike us. We are always looking for feedback, especially on New Years Eve, so that we can be more prepared for next year. Your comments...

East Greenbush, New York, United States
Reviewed 1 week ago

Great time with all the family activities - this was our second year and we really love it!! Staff was fantastic and was still smiling and helpful the next day at breakfast, after a long night of ensuring everyone was having a good time! Just wish this hotel had more double queen rooms ... other than that, it was fantastic!!

Review collected in partnership with Homewood Suites by Hilton
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Thank Michele G
albany, United States
Reviewed 2 weeks ago

Homewood suites is very clean. The staff is very friendly. I highly recommend choosing this hotel. We went with family for new years eve and both kids and adults had a great time. we have been doing this for 5 years and will definitely plan for next year.

Review collected in partnership with Homewood Suites by Hilton
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Thank michellemG4605RD
Reviewed 2 weeks ago

Facility is tops; room laid out nice and always well cleaned. Close to shopping and restaurants on Wolf Rd and just a short drive to Latham or into Albany. Staff is exceptional, always willing to get what is needed and make you feel welcomed home. Truly my home away from home!

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Helpful?
Thank Darrell C
Waikoloa, Hawaii
Reviewed 2 weeks ago via mobile

My husband and I traveled to albany to spend time with our grown children, grand babies, and friends over the holiday season. We stayed here for little over two weeks and everyday the staff treated us like we were their family!! They didn't miss a beat!! The warm delicious breakfasts available every morning was super fresh, healthy and always plentiful!...

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Thank grammagrampa
Reviewed 2 weeks ago via mobile

Recently stayed at this Homewood Suites with my family for NYE. This is our 2nd time....fun activities planned for families (movies, karaoke, dinner/desserts). Staff was amazing. Rooms were great size, clean and comfortable. Our king suite features full refrigerator, microwave, stovetop and dishwasher and plenty of room for our family of five. Look forward to our next stay! Keep up...

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Thank Theresa R
Albany, New York
Reviewed 2 weeks ago

We have been staying two weeks, twice a year, for over five years. Jean, the general manager, continues to provide an excellent run property. The food served is quite good and plentiful. All services provided are excellent. Carmen from housekeeping knows us by name, and treats our grandchildren as if they were her own. I highly recommend this property, as...

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Thank laltshul2016
Reviewed 3 weeks ago via mobile

I stayed here for about 2 weeks in the beginning of December. The kitchen makes a wonderful breakfast( pancakes, waffle, French toast) throughout the week. Dinner is great, the pulled pork is delicious! We had it twice during our stay. Free wine& beer is a plus, a very sweet lady refilled our glasses for us . We did notice the...

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Thank jones55hg
Reviewed 3 weeks ago

Great Experience! The Staff is always friendly and accommodating, Mary at the front desk is Awesome!. Rooms are always spotless and welcoming, Sarah and Mary in Housekeeping are the best!!. Its a great place to stay for all occasions. Love the free dinner and drinks! The couch in the rooms are a little out of date and uncomfortable. I have...

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Thank Woobob14
Las angeles, ca
Reviewed 4 weeks ago

I was surprised at the nice breakfast. Dinner as part of the stay was unexpected a very nice for a tired traveler. Not having to go out and find food was a plus! I will definitely stay here again. Thank you!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 906sharonn
Sherrene Z, Director of Operations at Homewood Suites by Hilton Albany, responded to this review

Dear 906sharonn, Thank you for your review. I am happy to hear you had a pleasant stay with us. It is our goal to make our guests feel at home and I hope you felt that way. We hope to see you again the next time you're in the Albany area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Homewood Suites by Hilton Albany is an all suite hotel that caters to the guest staying 5 or more consecutive nights but is absolutely perfect for the traveler that only needs a night or two. All suites include a kitchen with a full-size refrigerator, microwave, twin burner stove top, dishwasher, garbage disposal, and all pots, pans, dishes, glasses, and utensils. Our rate includes a full hot breakfast buffet, seven days a week, and a dinner buffet including salad bar and beer, wine, and soda Monday through Thursday evenings. We have a beautiful heated indoor pool and hot tub, an outdoor basketball court, a newly remodeled 24-hour fitness center, BBQ gas grills, complimentary washers and dryers, and a well-stocked 24-hour suite shop (convenience store). ... more   less 

Additional Information about Homewood Suites by Hilton Albany

Address: 216 Wolf Rd., Albany, NY 12205
Region: United States > New York > Albany
Price Range: RM705 - RM1,107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Albany 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Albany Hotel Albany
Homewood Suites Albany
Homewood Albany
Albany Homewood Suites
Hotel Style:
#1 Business Hotel in Albany
#1 Family Hotel in Albany
#1 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Albany staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles SWBobB, 8 Dec 2016 | Read review
“Rooms at a lower level might be quieter because of the close proximity to the Interstate highway, which is elevated.”
 of 5 bubbles budgie-TA, 7 Dec 2016 | Read review
“The Northway is behind the property, request a room on the side.”
 of 5 bubbles HVGunks, 28 Oct 2016 | Read review
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