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Ramada Plaza Albany

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Ramada Plaza Albany
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867 Reviews from our TripAdvisor Community

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Pittsfield
Reviewed yesterday NEW

When we arrived there were other people there that had checked in earlier with about 100 kids, she had been standing there for about 15 minutes before someone came to help her....then we were able to check in. The place itself was bad for the price and we were able to leave are car for the 8 days we gone...

Review collected in partnership with Ramada
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Helpful?
Thank Jeanne D
Jamestown, New York
Reviewed 2 days ago NEW

Review collected in partnership with Ramada
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Thank JeniRenee
Dunmore
Reviewed 6 days ago NEW

Pictures are very outdated. Tub wouldn't drain. Air flow through ceiling tiles freaked us out a few times. Communication between staff, and staff to patrons was terrible. We were in the area for a pretty notable concert, and requested early check in. Nothing ready. Checked back in an hour, still nothing ready and came to find out others whom arrived...

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Thank 913karig
CT W, General Manager at Ramada Plaza Albany, responded to this review

I am sorry we were unprepared for an event we knew about, well in advance and were therefore unable to honor your requested early check-in. We will work to improve the communication amongst employees so we may better care for our guests. Thank you for taking the time to tell me about your stay. Please come see us again.

Lindenhurst, New York
Reviewed 6 days ago NEW

Review collected in partnership with Ramada
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Thank louiseperrotta
CT W, General Manager at Ramada Plaza Albany, responded to this review

Proctor, VT
Reviewed 1 week ago

I booked this online thinking they were very close to the airport and I could leave my car there. While the rooms were spacious and fairly clean, the location is further than one is lead to believe on their website.

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Thank PhantomProctor_VT
CT W, Manager at Ramada Plaza Albany, responded to this review

I am sorry to hear you found our advertising misleading and will review its wording to see if a change would make it less confusing. I am glad the hotel accommodations were to you liking and hope you took advantage of the complimentary shuttle. Please come see us again.

Galway, New York
Reviewed 1 week ago via mobile

My husband and I along with 3 other couples booked rooms that included shuttle runs to the concert. The hotel was extremely busy. Close to first in line, check in went quickly. Our room "seemed" clean. Upon inspection under our bed we found someone's personal tooth floss, used, a lot of dust and crumbs and a NyQuil gel cap from...

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Thank Cull2667
CT W, General Manager at Ramada Plaza Albany, responded to this review

I apologize for the lack of cleanliness of your guest room. A couple of more minutes would have made such a big difference and I will stress this when discussing your comments with my staff. Thank you for taking the time to tell me about stay.

New York City, New York
Reviewed 1 week ago

We only stayed for night. Far better than the one night we stayed at the Comfort Inn in D.C. This past Christmas. This place was clean lots of amenities including a restaurant right in the building.

Review collected in partnership with Ramada
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Thank tyroneb493
CT W, General Manager at Ramada Plaza Albany, responded to this review

Thank you for singing our praises. Please remember use the next time your travels bring you to Albany.

Reviewed 2 weeks ago

My wife and I stayed last night 3/12/17. We were in town for the Garth Brooks concert. The Ramada offered a free shuttle to and from the Times union center. The room was clean and comfortable the bed was very comfy also. I would have given them an excellent Rating but their was a little snafu when we checked in....

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Thank DARRYL d
CT W, General Manager at Ramada Plaza Albany, responded to this review

I am thrilled we were able to meet your expectations and provide accommodations for your recent Get A Way......thank you for choosing the Ramada Plaza Albany.

New York City, New York
Reviewed 3 weeks ago

I stayed at this location because it was offered as a place to stay to take the bar exam who provides transportation to and from the venue. I want to start off by saying this review has no reflection on the customer service I received from Rhonda, Heather, and the young lady Ashley. Check in was smooth and I appreciate...

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Thank selittal
CT W, General Manager at Ramada Plaza Albany, responded to this review

Sir, this review was so bad, I had to take a moment to respond. It is complaints like yours that brings me to this hotel as the NEW General Manager. While I will not convince you to return, I want those reading this to know I will do everything my 20+ years of management experience has taught me to turn...

New York City, New York
Reviewed 3 weeks ago

The Ramada Albany provided us with the perfect business stay for the perfect price. The hotel has a shuttle that you can access to get to central meeting spots, they have complimentary breakfast, a restaurant/bar located inside, and an ok decor. The place was relatively clean and the staff was amazing! Heather, the front desk manager, was professional, attentive and...

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Thank diamond o

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Albany hotel offers that rare combination of great rates and friendly personalized service. With all new carpeting in the rooms,(Jan,2014) select comfort pillow top beds from Simmons and 32" flat screen TVs, we are confident you will not only be comfortable but have a great night's sleep. Centrally located in Albany just 5 minutes to downtown and the airport. The perfect location for unforgettable weekend escapes and elegant meetings and events. We pride ourselves in customer service with a well rounded knowledgeable staff that has consistently met all our guests needs.Our hotel's staff provides an unforgettable experience by going above and beyond for every guest. Ramada Plaza Hotel offers exceptional service threw out! Sophisticated and friendly, we provide the ultimate experience for business and leisure travelers alike. We have an upscale free hot breakfast with fresh baked goods delivered daily that guests rave about. Our restaurant offers American cuisine including New York center cut steak to our Certified Angus beef half pound burgers. All reasonably priced to fit anyone's budget.We also have 24 hour 7 day a week transportation to the airport. Shuttles are also available for the train and bus stations but are subject to availability.We guarantee the best experience. ... more   less 

Additional Information about Ramada Plaza Albany

Address: 3 Watervliet Avenue Ext, Albany, NY 12206-1629
Region: United States > New York > Albany
Price Range: RM419 - RM591 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Albany 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Ramada Plaza Albany Hotel Albany
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Albany staff and other travellers.
5 questions
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Belleville, Illinois
over a year ago
Belleville, Illinois
over a year ago

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Questions? Get answers from Ramada Plaza Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king room had a dorm fridge,coffe pot and microwave”
 of 5 bubbles 856darryld, 13 Mar 2017 | Read review
“Bright, clean . Updated , beds are like sleeping on a cloud, excellent from beginning to check out”
 of 5 bubbles 54vivians, 12 Dec 2016 | Read review
“Long ramp to the older section of the building where "handicapped access" room was located- too much walking”
 of 5 bubbles jnskojnsko, 12 Sep 2016 | Read review
“Not a good choice for handicapped people.”
 of 5 bubbles 376donw, 31 Aug 2016 | Read review
“We always ask for ground floor. We were on the East end of which was nice, as we didn't get a lot of sunlight.”
 of 5 bubbles 584judyp, 28 Aug 2016 | Read review
5 of 5