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04/02/2018 05/02/2018
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    Hilton Garden Inn Albany / SUNY Area

    1389 Washington Ave, Albany, NY 12206-1009
    +1 855-618-4697
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    04/02/2018 05/02/2018
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    US$99
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    Traveller (79)
    Room & Suite (47)
    Pool & Beach (9)
    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “front desk” (80 reviews)
    “room was clean” (41 reviews)
    “hilton garden” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Albany / SUNY Area
    Special Offer: Double Points, Every Stay
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (720)
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    1 - 5 of 706 reviews

    Reviewed yesterday

    The lobby is lovely and the breakfast staff is very personable, attentive and efficient. The front desk staff was fine - not overly friendly or helpful, but not rude or non-attentive. Parking can be challenging.

    Review collected in partnership with Hilton Garden Inn
    Thank hollye430
    Hotel's Favourite
    Reviewed 1 December 2017

    I stayed at the Hilton Garden Inn this week for one night while on business. The hotel and amenities are just right for the price and the service was 5 stars! The hotel lobby, restaurant, room and fitness center are very clean. The staff was...More

    Thank Makena7
    Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY AreaResponded 14 December 2017

    Dear Makena7, Thank you so much for your recent review! We appreciate your stay with us as well as your positive feedback. We will certainly share your great message with the team! We look forward to your next visit with us. Happy Holidays! Regards, Director...More

    Reviewed 5 days ago

    Nice place but I've stayed in better Hilton hotels than this. Not the same quality across the board. Okay for a 1 night stay, but that's about it. Location is on a busy road and fairly noisy at night. Make sure you check the a/c...More

    Review collected in partnership with Hilton Garden Inn
    Thank corey2018
    Reviewed 6 days ago via mobile

    I’m a business traveler and I often use Hilton Garden Inns. I’ve always been very satisfied with the hotels. Each one however is a franchise usually owned by a local business so there can be some differences between them. Arrived in my room to find...More

    Thank Philip T
    Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY AreaResponded 5 days ago

    Dear Philip T, We appreciate your information that was provided in your review because your feedback is very important to us. We apologize that the property did not meet the expectations you explained and was not as accommodating as some other propertied you visited, however...More

    Reviewed 1 week ago

    The hotel is clean and up to date. Great delivery of Hilton Honor benefits (gold member). Friendly staff. Breakfast is cooked to order. I had special requests and they were glad to help. Would stay again.More

    Review collected in partnership with Hilton Garden Inn
    Thank Jeremy B
    Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY AreaResponded 5 days ago

    Hello Jeremy B, Our team here at HGI Albany/SUNY truly appreciates your comments and positive feedback! We strive for the right amount of customer service, and will share your good feelings with the team so we continue the good work. Thank you for being a...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$99 - US$196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Albany
    • #3 Business Hotel in Albany
    • #4 Family Hotel in Albany
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline, Orbitz, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Hilton Garden Inn Albany / SUNY Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Hilton Garden Inn Albany / Suny Area Hotel Albany ,
    • Hilton Albany
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    Traveller (79)
    Room & Suite (47)
    Pool & Beach (9)
    Dining (4)
    Hotel & Grounds (41)
    Bathroom (3)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    aubreyzam
    20 December 2016|
    AnswerShow all 4 answers
    Response from Creed M | Property representative |
    The jetted tubs are exclusively in our One Bedroom King Suites, in which we have 6 on property.
    0
    Votes
    PaGuy
    15 November 2016|
    AnswerShow all 4 answers
    Response from Creed M | Property representative |
    It is not. Breakfast is $9.95 per person for a full cooked to order breakfast. We do have A la Carte items that you can purchase for a nominal fee.
    0
    Votes
    Andrew C
    29 May 2016|
    AnswerShow all 5 answers
    Response from 155happycamper | Reviewed this property |
    There is no separate charge listed for parking on the hotel bill. The onsite parking is included in the charge for the room.
    0
    Votes
    Room Tips
    "The rooms away from the highway tend to be quieter."
    Read review
    "Not sure why a higher floor would be of interest. Nothing to see in this area."
    Read review
    "Breakfast not Included."
    Read review
    "pick another HGI - we will next time"
    Read review
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