We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hilton Garden Inn Albany / SUNY Area

Show Prices
#7 of 50 Hotels in Albany
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hilton Garden Inn Albany \/ SUNY Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

582 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Albany / SUNY Area
See the most recent reviews
Showing 570: English reviews
Plantagenet, Canada
Reviewed 3 weeks ago

Our hotel checkin/checkout experience was great, and the room was wonderful. However, service in the restaurant was very poor. My husband got his dinner when I was done mine (I ordered pasta and he ordered the steak sandwich). Very poor service !

 Report
Helpful?
Thank Cool A
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am delighted to see that you enjoyed your stay with us. I do apologize for the level of service that you had received for dinner in the restaurant. I have spoke with the F&B supervisors to make...

Walton
Reviewed 4 weeks ago

I would not recommend this Hilton to any family or friends. If I have to attend a seminar at this location I will make it a point to stay at another motel and drive back and forth each day. So it seems that I must use 200 words before the page is posted, so I will simply continue and say...

 Report
Helpful?
Thank Joe H
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I do apologize for the quality of the beds during your stay. I would like to let you know that we actually just finished replacing all of the beds in our hotel this week, (unfortunately right after your...

MD
Reviewed 31 October 2016 via mobile

Flew into Albany very early....visiting nephew to see him play at U ALBANY football game. Hotel located across the street from the University so very convenient. We arrived early as the game was an early event and upon check in we found our room was ready which was great. We were warmly greeted by the front desk staff Sammy and...

 Report
Helpful?
Thank KCG62
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad I was able to speak with you during your check in process to know you found our desk staff as being warm and hospitable. These types of experiences are what we want to have our...

new york
Reviewed 30 October 2016

This hotels' lobby could easily pass a 5 star hotel located on the second floor, rooms are huge very well suited for those who needs rest coming out from surgery, hospital located across the street, bathroom no obstruction at all, room amenities nice and clean.... We got the 5th floor, i'd give this hotel a 4 - 41/2 stars at...

 Report
Helpful?
Thank bukol
Atlanta, United States
Reviewed 29 October 2016

The Hilton Garden Inn in Albany, NY was comfortable, clean, and accommodating. I was in the city for business and was able to rest and prepare. The rooms were not ready when we arrived but we arrived one hour before check in time. Once I was given access to the room the staff worked hard to make me feel welcome....

 Report
Helpful?
Thank Johnathan A
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good afternoon and thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am delighted to hear that our staff left a great impression of our brand and culture. We look forward to welcoming you back to our Hilton Garden Inn on your next trip to the...

Albany, United States
Reviewed 28 October 2016

Felt like I was sleeping on the side on the NY Thruway (which I was!) Actually the highway would have been more comfortable than the bed. Good location easy highway access. Stayed here at last minute as my usual hotel was booked solid. Will not stay here again. Way below the usual Hilton Garden Inn experience.

 Report
Helpful?
Thank William D
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I do apologize for the quality of the bed. I would like to let you know as of today we have installed all new beds in our guest rooms for a much more restful nights sleep. Or rooms...

Rochester, United States
Reviewed 25 October 2016

Desk staff didn't handle reservation and check out properly. Pool was gross with black buildup on the grouting. Housekeeping staff turned off heat during the day came back to 58 degree room. Bed was like a deflated air mattress, couldn't be adjusted like they said.

 Report
Helpful?
Thank Kristina C
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience here at the Hilton Garden Inn Albany/SUNY Area. We do apologize with any issues with staff that you had during your stay and this has been addressed. The mattresses are currently being replaced and will be replaced with Serta Perfect Sleeper's which are plush and quite the opposite of what...

Mystic, United States
Reviewed 19 October 2016

Make reservation via iPhone App. Easy! Was contacted via email that I was able to choose my room the day before arrival. Chose room via App. Late check-in handled very efficiently. Used free parking garage. Be careful its a bit small and tight to drive in. Took elevator from garage right to my floor. No need to go through lobby....

 Report
Helpful?
Thank Kevin G
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to find that our staff could provide you with a great experience while enjoying some of our many amenities. Thank you again for your feedback and we look forward to welcoming you back on your...

Washington, District of Columbia, United States
Reviewed 19 October 2016

(And no steps taken to contact the people who were still double parked the next morning when I left.) Everything else was "fine," but when I arrived late after a long drive and had no real legal options. The same people I was fighting for parking (staff members snagged the last space in the lot as I was rounding a...

 Report
Helpful?
Thank Sarah W
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Hello, and thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I do apologize for the parking experience while stay with us and that you were unfortunately, given the wrong answer in regards to your parking situation. It has been made clear to employees to park in...

Scotch Plains, New Jersey
Reviewed 18 October 2016

Hotel was easy access from the University and state offices. You are right across the street from the University. Hotel was clean and inviting. Lobby was roomy and check in was quick and easy. Room was big, clean and comfortable. Not much more you could ask for. Fitness center was small but had two treadmills, an elliptical and a stationary...

 Report
Helpful?
Thank NLLTraveler
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to hear that we could provide you with comfortable accommodations and that you enjoyed some of our amenities. Thank you again and we look forward to welcoming you back on your next trip to the...

87 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (72)
Viewed
Room/Suite (29)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Room/Suite (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Albany hotels
2.8 km away
Staybridge Suites Albany Wolf Rd-Colonie Center
6.5 km away
Hampton Inn & Suites Albany - Downtown
4.4 km away
Homewood Suites by Hilton Albany
Show Prices
Show Prices
Show Prices
2.0 km away
Hampton Inn Albany-Western Ave/University Area
5.2 km away
Hilton Garden Inn Albany Medical Center
0.5 km away
Courtyard Albany Thruway
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: RM441 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Orbitz, Travelocity, Priceline and Booking.com so you can book your Hilton Garden Inn Albany / SUNY Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
7 questions
Ask a question
Philadelphia, Pennsylvania
22 days ago
Minneapolis, Minnesota
6 months ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon
Bricktown, New Jersey

See all questions (7)

Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms seem OK. I can't comment on all the floors.”
  • Bed and Desk
  • View looking towards door
  • Closet and Microwave Area
  • Excecise Room
 of 5 bubbles EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
 of 5 bubbles bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
 of 5 bubbles NLLTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
 of 5 bubbles geves2016, 26 Sep 2016 | Read review
“Clean, easy access to highway and to SUNY Albany.”
 of 5 bubbles AlexTeacherTraveler, 1 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay