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The Desmond Hotel Albany

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Traveller (181)
Room & Suite (68)
Storyboard
Overview
  • Excellent50%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“koi pond”(20 reviews)
“colonial village”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from The Desmond Hotel Albany
Offers & Announcements: Stay, Park & Fly Package
Offers from The Desmond Hotel Albany
Offers & Announcements: Stay, Park & Fly Package
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Reviews (1,373)
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1,370 results
Traveller rating
645
403
191
81
50
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Time of year
LanguageEnglish
645
403
191
81
50
Show reviews that mention
All reviewskoi pondindoor courtyardscolonial villageunique hotelconference centerbit datedclose to the airporthot tubenjoyed my stayshuttle servicenew yorkwolf roadtavernsimpsonsweddingatriumconvention
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1 - 5 of 1,370 reviews
Reviewed 3 days ago

I wouldn't necessarily call this a 3.5 star, but a maybe a 3. The place was clean, the foyer was pretty, but everything is very dated and it felt like a somewhat tacky revisit to the 70s or 80s. The tissue holder was the only...More

Thank Heather B
Response from Shawn G, Manager at The Desmond Hotel AlbanyResponded 2 days ago

Dear Guest, We do appreciate you taking the time to review our property and your comments will be submitted to the appropriate managers. We pride ourselves on providing the best in hospitality, thank you for taking the time to recognize our staff. Best, Shawn Green...More

Hotel's Favourite
Reviewed 16 January 2018

We came back to the Desmond, having stayed there for our honeymoon 28 years ago. The hotel is as we remembered; upscale without being priced like the Plaza. Very nice furnishings and appointments, friendly and courteous staff, and a very comfortable and relaxing room.

Review collected in partnership with this hotel
Thank CollegeDadFor2
Reviewed 5 days ago via mobile

Due to airline delay, we stayed overnight at the Desmond. Found it to be pleasant surprise. Large room, comfortable bed and temperature control fine. Staff extremely friendly and helpful. Bar was nice and restaurant for breakfast was good. Have a free shuttle to and from...More

Thank Bruce N
Reviewed 6 days ago via mobile

Spent 2 nights here & we had a great visit. Staff was very friendly & helpful. Even though it’s right next to the airport we never heard any noise from it. Only disappointment was the hot tub had been filled in with a flower garden,...More

Thank Jill G
Reviewed 6 days ago

For a quiet , clean, friendly overnight stay the Desmond cannot be topped. We chose the Desmond because the next day we were to travel to DC and then on to South Korea on a fourteen hour flight so we needed assurance that we would...More

Review collected in partnership with this hotel
Thank dfisher052
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$131 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Romantic Hotel in Albany
#10 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Romantic Hotel in Albany
#10 Business Hotel in Albany
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (181)
Room & Suite (68)
Dining (9)
Pool & Beach (7)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
3142013
25 May 2016|
AnswerShow all 2 answers
Response from GMDesmondAlbany | Property representative |
Hello! If you book directly through The Desmond Hotel website or by calling our Reservations department, then a free Rise & Shine breakfast is included Monday - Friday in our Simpson's restaurant.
0
Votes
gtrevett65
29 March 2016|
AnswerShow all 14 answers
Response from Jan M | Reviewed this property |
Had a wonderful experience in this hotel. Room was clean and beautiful with a great view of the courtyard. Gorgeous bathroom and very spacious. Would go again!
2
Votes
Ed H
14 February 2015|
Answer
Response from Catherine_Barr | Reviewed this property |
The last time I was at the Desmond I reserved through a hotel reservation website. This was the stated cancellation policy (but it's possible that this applies only to that website?): If canceled or modified up to 1 day... More
0
Votes
Room Tips
"Do not get a room facing a courtyard if you want to get any sleep."
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"I really liked the rooms that opened into the indoor courtyard"
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"Ask for a room facing north or east to minimize airport noise"
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"inside room on cold niight and a window room in the better weather."
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