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Albany Marriott

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Traveller (47)
Room & Suite (26)
Dining (5)
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Overview
  • Excellent24%
  • Very good36%
  • Average24%
  • Poor12%
  • Terrible4%
Travellers talk about
“front desk”(88 reviews)
“wolf road”(36 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Offers from Albany Marriott
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (529)
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Traveller rating
127
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LanguageEnglish
127
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127
64
26
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All reviewsthe concierge loungefront deskwolf roadrestaurant staffroom servicedecent hotelbreakfast buffetfitness centerclose to the airportbed was comfortableroom was largehousekeeping staffconferencebellmancouch
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1 - 5 of 525 reviews
Reviewed 1 week ago

This was a wonderful stay! Company conference was held here. The conference rooms are good sized with many comfortable areas. They are well marked with names. Halls are very wide with many restrooms! The Lobby is so open! As you walk in, you feel a...More

Thank Theresa T
Reviewed 2 weeks ago

I was in a room facing the front, and got to see planes departing and approaching the airport. The noise wasn't too bothersome, and it's a smaller airport, so there weren't any airplanes too late or too early. I enjoyed watching the ones I saw....More

Thank ampanmangal
Reviewed 4 weeks ago via mobile

As a Marriott Gold member, have stayed at many Marriott's which is our preferred hotel accomodations. From the check in process to room service, have to say it is one of the worst we have experienced. We arrived at about 1:45 and eas immediately told...More

Thank Lisa H
Response from Todd R, General Manager at Albany MarriottResponded 4 weeks ago

Dear Lisa H, We are sorry to hear that you were not happy with the stay, however, I see that our staff was able to accommodate your request for an early arrival. Our Fresh Bite is a all on property meals that are conveniently packaged...More

Reviewed 14 May 2018 via mobile

Hotel room and staff were fine. My issue is with what they call room service. The only positive is that delivery was on time. I ordered coffee and croissant. Coffee was in paper cup and croissants were stale. Order was for 2 people. Cost me...More

Thank Lupe S
Response from Todd R, General Manager at Albany MarriottResponded 5 weeks ago

Dear Lupe S, Thank you for sharing your feedback. We are sorry to hear that you did not enjoy our Fresh Bites program.

Reviewed 24 April 2018 via mobile

Stayed here in Oct 2017 for work and had a bad experience with customer service from front desk staff which I wrote a honest review about on Yelp and Facebook. The hotel's manager did call to apologize and agreed it was an unfortunate experience. Once...More

Thank ALCIAN S
Response from Todd R, General Manager at Albany MarriottResponded 25 April 2018

Dear Alicia, Thank you for your feedback. We truly take offence to your comment that we serve our Guests based on their decent. We treat all of our Guests and Associates with respect. We apologize for the inconvenience that you have encountered during your stay.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Concierge
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$154 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$154 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (47)
Room & Suite (26)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Kathleen A
29 September 2016|
AnswerShow all 9 answers
Response from terry l | Reviewed this property |
There is a full service bar with daily diverse food options offered near the lobby. Delicious breakfast served in another restaurant. Check for mini fridge. when booking room and on check in. All rooms in process of... More
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Room Tips
"Even numbered rooms are quietest."
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"I don't think you could get a bad room. Rooms have been updated and nicely decorated."
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"Airport location"
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"Make sure the room has a refrigerator if that's what you're paying for. Clarify everything."
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