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Albany Marriott

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Albany Marriott
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482 Reviews from our TripAdvisor Community

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There are newer reviews for Albany Marriott
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Showing 479: English reviews
Somers, New York
Reviewed 3 March 2015

All the best efforts of the excellent staff was undone by outlandishly poor management choices. Physically, the hotel is weary and outdated, though the aged lobby furniture was marginally comfortable just not terrible inducive to easy conversation. That's not a huge problem. On the other hand, amenities were totally lacking. No coffee, no big bowl of welcoming apples, no enticing...

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Helpful?
Thank ncberns
Todd R, Manager at Albany Marriott, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Albany Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels we have unfortunately fallen short of our goals during your recent stay. Your feedback of the overall hotel condition and pricing on items in the hotel has been shared...

Dallas, Texas
Reviewed 27 February 2015

As the title says its just a typical worn out Marriott. The public spaces seem to have been updated recently but when you get to your room it's a different story. Rooms haven't been touched in a long time. It's fairly clean but everything has miles on it especially the bathroom. Shower was borderline at best. Faucets worn, cracks, broken...

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Helpful?
Thank AmericanNomad70
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Albany Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.

Binghamton, New York
Reviewed 6 February 2015

We had a 2 day conference here in February and we've done it before. The staff is very well trained. The food was good, served promptly. The room I had was special and the staff was attentive. Very clean hotel. Comfortable.

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Helpful?
Thank JohnCAPWN
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Albany Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. We are looking forward to...

Bath, New York, United States
Reviewed 22 January 2015 via mobile

Stayed here for a conference. Rooms are clean. Hair dryer is detachable. Iron and board included in room. Bathroom was good sized. Room was clean and fairly comfortable. Lobby and restaurant are large. Coffee is terrible. But food was good. Conference rooms were large and able to handle our group comfortably. I would recommend as a place to stay for...

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Helpful?
Thank mommapamc
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review, we are pleased that you had a great stay.

New Hartford, New York
Reviewed 11 January 2015 via mobile

The location of this hotel is excellent if you need to be near or around the Wolf Rd. Area. Very convenient to get to any of the major highways. Rooms here are clean and well maintained. Overall not a bad place at all, prices are reasonable. Would return.

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Helpful?
Thank kristen033
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your feedback, we are delighted that you had a great stay.

Reviewed 26 December 2014

The Albany Marriott is located by Albany International Airport, which is very good. The service was good, as well as how clean it is. The only thing about this marriott that I don't like is how it does not have a buffet anymore. It used to have one a couple of years ago. Otherwise, it is a very nice hotel...

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Helpful?
Thank Meteorology
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for the review. We are happy that you had a wonderful stay.

Nashville, TN
Reviewed 12 December 2014

Overall, this is a nice property that has been well maintained. It is certainly an older property and could use some updating, but that aside, I would stay here again. The location is relatively close to the airport, not downtown Albany. There are a few dining choices nearby, but you will have to venture out to find fine dining. The...

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Helpful?
Thank AMPfromBNA
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review, your positive feedback will be shared with the staff, so we continue on delivering exceptional customer service.

Tyngsboro, Massachusetts
Reviewed 4 December 2014

This hotel is sorely in need of a facelift! Worn out carpeting, banged-up walls in hallways and near elevators. The furniture in the lobby screams to return to the sixties. Our suite was small & had no door separating the rooms. Shoddy workmanship in bathroom, messy grout, too much grout around commode. Shampoo from previous guest was still in shower...

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Helpful?
Thank mccarthysr
Todd R, General Manager at Albany Marriott, responded to this review

We appreciate your feedback. Our staff is dedicated to provide excellent service to the guest and we happy that we have met and exceeded your expectations.

stamford, ct
Reviewed 3 December 2014

An older property convenient to the interstate, airport, malls and Albany, the room was fine and clean and the bed was comfortable. I was able to avoid the $14.95 daily internet fee by connecting to the Marriott Lobby WIFI from our room. The air conditioning/heating fan kept me up all night with alternating cool and hot air. I was unsuccessful...

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Helpful?
Thank rf06903
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for the review, great that overall you had a good stay. We apologize for the issues that you have encountered and make sure that does not happen again.

New York City, New York
Reviewed 3 December 2014 via mobile

The front staff made my long travels from Toledo,Ohio back to New York City easy as I checked in late at night. The service here was excellent. The room was clean and neat. The only negative I had was that the WiFi charge was expansive and it had poor connectivity.

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Helpful?
Thank boylovesgirl
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for staying at the Albany Marriott. We are happy that our staff made your stay enjoyable. Internet connection is complimentary for all Marriott members.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Revel in rare blends of style and structure at the Albany Marriott. Our conveniently positioned Wolf Road hotel is just a short trip from Albany International Airport showcasing convenience for all travelers. Our spacious, thoughtfully crafted hotel rooms feature top-tiered amenities built for relaxation and a ergonomic work area. ... more   less 

Additional Information about Albany Marriott

Address: 189 Wolf Road, Albany, NY 12205
Region: United States > New York > Albany
Price Range: RM593 - RM1,303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albany Marriott 3.5*
Number of rooms: 359
Reservation Options:
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany
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Questions & Answers

Here's what travellers have asked, with answers from Albany Marriott staff and other travellers.
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Questions? Get answers from Albany Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face the front of the hotel”
 of 5 bubbles OCTravelGuy, 17 Feb 2017 | Read review
“For the rate of $189 on a Sunday night I would try a different hotel”
 of 5 bubbles thughes0104, 13 Dec 2016 | Read review
“Do not get an adjoining room unless you have kids!”
 of 5 bubbles randyjayw, 15 Nov 2016 | Read review
“Ask for a room away from mechanical equipment. Room was quiet.”
 of 5 bubbles 9davee, 19 Oct 2016 | Read review
“King suites are great.”
 of 5 bubbles Rallybob, 17 Oct 2016 | Read review
5 of 5