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06/08/2017 07/08/2017
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    Holiday Inn Express Albany - Downtown

    300 Broadway, Albany, NY 12207
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    06/08/2017 07/08/2017
    US$100
    US$100
    US$100
    Traveller (48)
    Room & Suite (34)
    Dining (10)
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    Overview
    • Excellent31%
    • Very good39%
    • Average19%
    • Poor8%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Albany - Downtown
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    Hotel deals
    Hampton Inn & Suites Albany - Downtown
    1,005 reviews
    #9 of 50 hotels in Albany
     
    Fairfield Inn & Suites Albany Downtown
    345 reviews
    #14 of 50 hotels in Albany
     
    Hilton Albany
    1,103 reviews
    #16 of 50 hotels in Albany
     
    Renaissance Albany Hotel
    214 reviews
    #4 of 50 hotels in Albany
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (469)
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    There are newer reviews for Holiday Inn Express Albany - Downtown
    See the most recent reviews

    11 - 15 of 450 reviews

    Reviewed 8 May 2017

    I have stayed at this hotel for the past 3 years, I almost did not come back this year because I did not like the front desk manager and the entire hotel needed an uplift. To my surprise, since the renovations--the hotel has exceeded my...More

    Thank Claudia G
    Response from Ojonesy26, Director of Sales at Holiday Inn Express Albany - DowntownResponded 9 May 2017

    Claudia, We really take your review to heart. We know how upset you were last year with your accommodations and the management at the front desk. We addressed your problems and promised to change. This is such a compliment to us! We only plan to...More

    Reviewed 8 May 2017

    First impression: Hmmm, not great. As I drove up to the hotel I wasn't so sure I made the right choice as the hotel seems to be in a questionable part of town. Whether it is I can't really say since I am not from...More

    Thank Mark03264
    Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 9 May 2017

    Mark03264 Thank you so much for an honest and stellar review! We do apologize for the parking situation and are working on a remedy with local ownership of adjacent buildings to make this more convenient for everyone. Until next time! Tom Rivera General Manager gmalbany@dchotelsinc.com

    Reviewed 3 May 2017

    The beds were very uncomfortable, lumpy and the rooms and bathrooms were not very clean. Rooms were not ready when we were checking in at 3, told us to come back in a hour, we were gone for over 2 hours and came back and...More

    Thank Kimberly P
    Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 5 May 2017

    Hello Kimberly P, I responded to one of your other reviews regarding this unfortunate experience and am truly sorry you had to deal with this kind of issue. I asked for you to get in touch with me in that response. I cannot identify who...More

    Reviewed 3 May 2017 via mobile

    This hotel was clean, not to expensive and every staff member seemed very accomadating. We enjoyed it. The shuttle driver to the capital was fabulous. He had a trivia game as we went to the capital. Impressive!More

    Thank Mari Baribeau K
    Response from Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany - DowntownResponded 5 May 2017

    Mari Baribeau K, Thank you for your review! The shuttle driver you mention is Mike, and he runs the cities only "No Cash Cab" trivia. This is his 5th year of doing it, and it has been wildly successful. Its not mandated by the hotel,...More

    Reviewed 28 April 2017

    When we pulled up to this hotel, I was "underwhelmed". It didn't impress me and it's located right next to a highway overpass. BUT - it turned out to be a great place. The room was spotless, and very well equipped. The bathroom was pure...More

    2  Thank PJF243
    Response from Ojonesy26, Director of Sales at Holiday Inn Express Albany - DowntownResponded 9 May 2017

    Thank you for your kind review ! We hoped that by renovating the exterior of our building last year, our guests impressions would change regarding the location. Unfortunately our hotel is not on a lake or next to a gorgeous landscape. The oasis should be...More

    Hampton Inn & Suites Albany - Downtown
    1,005 reviews
    #9 of 50 hotels in Albany
     
    Fairfield Inn & Suites Albany Downtown
    345 reviews
    #14 of 50 hotels in Albany
     
    Hilton Albany
    1,103 reviews
    #16 of 50 hotels in Albany
     
    Renaissance Albany Hotel
    214 reviews
    #4 of 50 hotels in Albany
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$110 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, IHG, Hotels.com, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon and getaroom.com so you can book your Holiday Inn Express Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Holiday Inn Express Albany - Downtown Hotel Albany ,
    • Albany Holiday Inn
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    Traveller (48)
    Room & Suite (34)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (28)
    Bathroom (11)
    Business Centre & Event Rooms (2)
    Nearby
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    .68 km away
     
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    TownePlace Suites Albany Downtown/Medical Center
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    Hampton Inn & Suites Albany - Downtown
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    Nearby Restaurants
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    Nearby Attractions
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    .92 km away
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    .96 km away
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    .97 km away
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    Ask a question
    Questions & Answers
    hotelbug68
    15 April 2017|
    AnswerShow all 5 answers
    Response from Hotel_Manager_Albany | Property representative |
    Hello, thank you for your inquiry. At this time we only allow service animals, though this way change in the future. I personally have 3 dogs and run into issues while travelling. My apologies for any inconvenience this... More
    0
    Votes
    suplexandstilettos
    9 April 2017|
    AnswerShow all 2 answers
    Response from Hotel_Manager_Albany | Property representative |
    Hello, we purchased the mirrors through Electricmirror
    0
    Votes
    suplexandstilettos
    9 April 2017|
    Answer
    Response from Hotel_Manager_Albany | Property representative |
    Hello, thank you for your inquiry. We bought them from Electricmirror We are glad you like them!
    0
    Votes
    Room Tips
    "all the room were excellent"
    Read review
    "Though not required, its best to trip shuttle drivers--they go the extra mile for you!"
    Read review
    "Try to avoid a room facing the expressway"
    Read review
    "Ask for a renovated room."
    Read review
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