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Extended Stay America - Albany - SUNY

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Traveller (21)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent33%
  • Very good15%
  • Average19%
  • Poor11%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Laundry Service
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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1 - 5 of 158 reviews
Reviewed 2 weeks ago via mobile

My daughter and I stayed one night on the way to Syracuse. Not far off highway and easy to find. I booked by phone and the person helping me was very pleasant and knowledgeable. Upon check in, we spoke with another very nice employee. She...More

Thank Alina-VinnieTravel
Response from 00esa, Manager at Extended Stay America - Albany - SUNYResponded 1 week ago

Alina, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely,...More

Reviewed 2 April 2018

I stayed here for the first time and I will definitely stay again. The staff was friendly, professional, and very courteous. M only issue was the condition of the room after I checked in. Fist let me say I had a long day and long...More

Review collected in partnership with Extended Stay
Thank kmt424
Response from 00esa, Manager at Extended Stay America - Albany - SUNYResponded 3 April 2018

Thank you for choosing our hotel. We are happy to know that your overall experience with us was enjoyable, and were impressed by our staff. However, we're so sorry that your room was not as cleaned as it should have been. We value your feedback...More

Reviewed 12 March 2018 via mobile

WARNING: This hotel has bed bugs as of 3/8/18. I would recommend not staying here unless you know if it's been treated. I checked in late and was in room 105 for all of 2 hours, only 1 of which I was actually in the...More

Thank erinlynn_m
Response from MarioT_GM-ESA, General Manager at Extended Stay America - Albany - SUNYResponded 13 March 2018

Erin Lynn, thank you for taking the time to write a review of your stay with us. Our goal is that every guest who stays with us to have a comfortable experience from the very start until departing with a lasting favorable impression. It seems...More

Reviewed 24 January 2018

The best I can say it the location was good for our trip but many other hotels nearby could have been better. Here goes, in no particular order; The outside of the hotel and front desk staff were fine and our room seemed clean but...More

Thank dese2
Response from 00esa, Manager at Extended Stay America - Albany - SUNYResponded 26 January 2018

On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations for a perfect stay. Although we make every effort to be perfect, sometimes we fall short. Your feedback regarding the maintenance issue and our...More

Reviewed 20 January 2018

We stayed 2 nights in January 2018 for a political event in Albany. Room 122 had a defective sink stopped and the carpet edge was pulled up so the bathroom door would not close. The curved shower curtain rod was loose at one end and...More

Review collected in partnership with Extended Stay
1  Thank Jim B
Response from 00esa, Manager at Extended Stay America - Albany - SUNYResponded 24 January 2018

Jim, thanks so much for taking time to evaluate our hotel. Please accept our apologies for the issue you experienced while here and regret the inconvenience caused. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$89 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$89 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (15)
Dining (1)
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Room Tips
"go someplace else"
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"don't go here if you want a clean quiet room for the night."
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"Good for a long stay"
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"Don't stay here."
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