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Extended Stay America - Albany - SUNY

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Albany - SUNY
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143 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed yesterday NEW

We booked this hotel for graduation weekend at University of Albany. Very convenient location as it is just across the street from the school. Checkin was quick and easy. Our room was clean. Kitchen seemed in good shape, but it wasn't something we needed to use during our stay. The Grab-&-Go breakfast had more choices than last time we stayed...

Thank ADoerr
Reviewed 5 April 2017

Great management, clean room, very comfortable. Front desk answered all my needs and questions and were friendly and approachable. Room was clean and temp was perfect on arrival. Shower pressure was wonderful and beds were cozy. Had a good night's rest which is very important

1Thank JessicaBolz
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

Your comments regarding your positive stay at our hotel are much appreciated. Your satisfaction with our management, how comfortable your room accommodations were, and the cleanliness you experienced are great to read. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Rogersville, Missouri
Reviewed 2 days ago NEW

We made a reservation at this property in the expectation of a 2.5 star hotel. It was more like a 1 star. The first room we received smelled of urine so we were place in another room which did not have that funky smell. The carpets were old and dingy. It was in need of some rehab / remodeling. The...

Thank saltandlight45
Midland, Canada
Reviewed 2 days ago NEWvia mobile

The bed wasn't very comfortable. We stayed 3 nights and they didn't give us new towels once (we had to go ask for new dish towels and dish soap) there is no fitness room. We only stayed there so we could have a kitchen... so that worked out well but other than that there was nothing special about this hotel...

Thank Allison T
00esa, General Manager at Extended Stay America - Albany - SUNY, responded to this review

Allison, thank you for choosing us. We are sorry that our hotel policies were not communicated at the check-in and for the inconvenience you experienced. Kitchenware for your suite is kept at the front desk to ensure cleanliness. We also offer a complimentary linen and towel exchange service at the front desk.Your feedback is appreciated, and we will be sure...

Reviewed 30 March 2017

Having stayed at similar chains that offered full kitchen services, I found it very odd that the room was not stocked with dishes and I had to go ask for them at the desk. This was not explained when I checked in -- in fact, the woman pointed to the display with pictures and said they were in my room....

Thank Nikki H
Reviewed 30 March 2017 via mobile

I found this hotel to have excellent customer service and couldn't have asked for better accommodations. The wifi was great, strong signal and my room was very clean. Upon checkin, I spoke with Mário and found him to be extremely helpful and knowledgeable of the area and hotel. He wanted to make sure that my stay was comfortable, and memorable!...

1Thank Michelle M
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

The team and I appreciate your positive remarks. We are glad to see you were satisfied with the excellent customer service you received from our staff. They will be informed on the great job they are doing assisting guests. It is also good to know your stay went to so well that you would recommend our hotel to others. Thank...

Hudson Falls, New York
Reviewed 29 March 2017 via mobile

We found the rooms to be Clean and comfortable. We had no issues and enjoyed our stay. Mario is an accommodating and friendly GM. It's a great location and close to everything. Would stay here with my family again.

1Thank eyeheartktk816
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

I want to thank you for taking the time to post a review of your stay. It is good to know your room accommodations were suitable to your liking. We are also pleased to read that you didn't have any issues while at our hotel. Thank you again for your review. We look forward to seeing you in the future,...

Clifton Park, New York
Reviewed 28 March 2017 via mobile

This property is great for a stay near the SUNY ALBANY campus. Very convenient to highway, University, restaurants, shops, etc. Staff is very nice and helpful. Rooms are spacious. Would stay again. Highly recommend, especially if you need to be near the campus.

1Thank Julie Y
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to read that our convenient location was much to your liking. It is also good to know you were satisfied with the service from our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in...

Reviewed 18 March 2017 via mobile

Very clean and comfortable. We found everyone to be very accommodating, especially the gm mario. Would stay again in a minute. So glad to have made this choice. P.s. The beds were the best. Wish i could take one home.

Thank Priscilla C
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you enjoyed your comfortable stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Plattsburgh, New York
Reviewed 16 March 2017

There were multiple issues with our stay here, The first being that the bedding in our room had stains all over it, and that there was an odder of smoke in the room. The second was that the people above us were making noise until 230am. We called and complained at 1 and nothing was done. So at 2, I...

Thank leclairj35
Manager_11525, Manager at Extended Stay America - Albany - SUNY, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable,...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Albany - SUNY

Address: 1395 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: RM366 - RM508 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albany - SUNY 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Extended Stay America Albany
Extended Stayamerica Albany Capital
Extended Stay Albany
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Questions & Answers

Questions? Get answers from Extended Stay America - Albany - SUNY staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own entertainment, or be prepared to eat up your data plan, as WiFi sucks.”
henryb426, 20 Dec 2016 | Read review
“Choose a room on the second floor for less noise.”
prparker2016, 14 Nov 2016 | Read review
“Bring your own breakfast food and cook it up in your room”
jamesthefirst2016, 12 Aug 2016 | Read review
“Don't pay more than $60 a night...”
389DavidJ389, 18 Mar 2016 | Read review
“Stay somewhere else!”
Neonladder, 14 Dec 2015 | Read review
5 of 5
US$90* /night
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Prices are for 1 room, 2 adults
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