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Courtyard by Marriott Albany Thruway

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Traveller (41)
Room & Suite (19)
Dining (1)
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Overview
  • Excellent49%
  • Very good40%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“dunkin donuts”(16 reviews)
“front desk”(28 reviews)
“gas station”(8 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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All reviewsdunkin donutsfront deskgas stationdirectly across the streetsmall fridgebed was very comfortablewatch tvrental carstayed here for two nightsconvenient locationgreat roomwould definitely stay here againhot tuboff the highwaythe entire hotelnice hotelsitting area
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11 - 15 of 211 reviews
Reviewed 29 October 2017

I am a Marriott Gold Member and I wanted to try the Courtyard Brand for the first time. Now I regret it. The hotel was nice, the rooms were clean, but the service was poor. The check-in agent did not acknowledge my Marriott Gold Status...More

Thank hessianmercenary
Response from Andy K, General Manager at Courtyard by Marriott Albany ThruwayResponded 31 October 2017

Thank you for your comments regarding your recent stay. I apologize your Marriott Rewards status was not recognized during your stay. Our Marriott Rewards members are very important to our hotel and should be recognized, not only at check in, but throughout their stay. I...More

Reviewed 18 September 2017

We chose this lodging because of its convenient location near the thruway and found that it is beside the SUNY Albany campus. Check-in person was friendly and helpful, and the room was updated, clean, and a good size. The bed was comfortable, too, and we...More

Thank Singingbridge
Reviewed 30 August 2017 via mobile

From the minute my friend and I arrived, we were welcomed with a friendly smile (I think his name was Michael - super nice guy)! Easy check in. Our room was spacious and very clean! Nice little coffee bar area along with a mini fridge....More

Thank Wendy G
Reviewed 26 August 2017 via mobile

We stayed one night on our way to Nova Scotia. Very clean, updated, nicely decorated. Nice small pool and hot tub. Convenient to highway and lots of dining options nearby. They do have a bistro/bar in hotel, but we didn't eat there (that's always a...More

Thank GeezLouise29790
Reviewed 23 August 2017 via mobile

We stayed here while visiting family who lives near by. We first found a hair in the bed not pictured here which was dirty, but when we checked the other bed we couldn't believe what we found! Stained blankets that didn't appear to have been...More

Thank Danielle N
Response from Andy K, General Manager at Courtyard by Marriott Albany ThruwayResponded 24 August 2017

Dear Danielle, Thank you for sharing your experience at the Courtyard. I am truly sorry for the issues you experienced during your stay. We will address these immediately on property, however, I would also love the opportunity to discuss further if you would like to...More

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Best Value Properties in Albany, NY
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Laundry Service
Banquet Room
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Albany
#7 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Albany
#7 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (19)
Dining (1)
Pool & Beach (1)
Questions & Answers
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becky6624
22 December 2015|
AnswerShow all 3 answers
Response from Tiamarie2014 | Reviewed this property |
Sorry, I cannot answer that question. In that area, Time-Warner cable does carry BBC, but I do not know if that is available at the hotel.
0
Votes
jackhiker
1 April 2015|
AnswerShow all 5 answers
Response from Onur G | Property representative |
Thank you for inquiring about the Bistro at the Courtyard by Marriott, Albany thruway. Although breakfast is not included in our rate we do offer breakfast and dinner 7 days a week in the Bistro. For a complete menu... More
0
Votes
Mercede50
13 March 2015|
AnswerShow all 3 answers
Response from Onur G | Property representative |
Thank you for inquiring about the Courtyard by Marriott, Albany Thruway. Our hotel was opened in May of 1997. Since this time, we have gone through several renovations and re-inventions. Most recently, we completed a full... More
0
Votes
Room Tips
"Front side of the hotel away from the freeway."
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"we were on the 2nd floor. no issues"
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"Did not have a problem facing the front of the hotel."
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"Do not recommend this hotel"
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