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Courtyard Albany Thruway

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#16 of 50 Hotels in Albany
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Albany Thruway
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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Brewster, New York
Reviewed 28 June 2016

The room was very clean and the service was wonderful. The staff were friendly and helpful. There is an indoor pool and Jacuzzi which we used. The Jacuzzi was excellent but the pool is very small. Luckily we were the only ones in the pool. It would have been crowded with three more people. That being said, everything else about...

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Thank trina h
East Amherst, New York
Reviewed 23 June 2016

Friendly staff and management. Clean rooms and great location. Highly recommended! Easy access to SUNY Albany sports venues. Great shopping and restaurants located close by. Take a walk around the UAlbany circle!

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Thank Peter F
London, Canada
Reviewed 18 May 2016

Easy on, easy off. The thruway! This property is extremely nice and close to absolutely everything that you would want. We stayed in the most expensive room available (suite) as that was all they had at the time and it was of superior quality, very comfortable and we will definitely request it again this year. Wonderful experience.

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Thank GailMHey
Connecticut, USA
Reviewed 2 May 2016

I stayed for one night on a business trip, and was generally pleased. A few highlights: They have very nice and attentive service. The breakfast area is unique as they have pods with TVs, so you can eat and watch TV in semi-privacy. Nice selection of breakfast items too. At evening time, you can relax in the same area with...

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Thank TheOneWhoLovesTravel
Waterloo, Canada
Reviewed 28 March 2016

The room was clean and so was the pool. We booked a room that was called a suite. We have 2 kids and like to have a door between us. Where we were told would be a door there was a slightly narrowed opening.

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Thank H A
Andy K, General Manager at Courtyard Albany Thruway, responded to this review

Dear Valued Guest, Thank you for taking the time to send your comments. I am sorry there was confusion regarding the set up of the suite. If you would not mind contacting me directly at the hotel, I would love to know where the miscommunication came from so I can resolve it immediately and into the future. Thank you again...

Reviewed 20 March 2016

Arrived Saturday afternoon, check in was quick and the check in associate, Gabriel, was pleasant, professional, and well-dressed. I contacted him several times from my room for various things and he was very accommodating on the phone also. Location: So this hotel is on a main road that has lots of other hotels on it. The navigating is somewhat confusing,...

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1Thank Angel J
Rhode Island
Reviewed 19 February 2016 via mobile

Pro:This hotel is close to restaurants and malls Cons: Beds are too soft; pool is tiny and very cool The room was fine but smelled a bit musty. It was ok for a 2-night stay but I would probably not stay here again.

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1Thank rhodytraveler10
Andy K, General Manager at Courtyard Albany Thruway, responded to this review

Thank you for choosing the Courtyard and for providing feedback from your stay. We will look at each item immediately and ensure they are addressed. We look forward to the opportunity to be at your service again in the future.

Atlantic Beach, New York, United States
Reviewed 9 February 2016

Had a nice room, very spacious and clean. Was only there briefly, overnight so I did not get to try most of the amenities. Used the conference rooms for my meetings. They gave us tasty food for lunch. The restaurant (cafe) was suffice for a quick breakfast.

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Thank Margolies
Reviewed 3 February 2016

I want to say thank you to Gabriel at front desk and Brian at the Bistro. Brian made the very best flatbread and special salad I've had the pleasure of eating. Please ask for him when you visit. Gabriel gave one of the warmest welcomes I've had with check ins. So anyone checking in or eating in the Bistro these...

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Thank yeahboy28
Andy K, General Manager at Courtyard Albany Thruway, responded to this review

Thank you for taking the time to provide your comments regarding your recent stay. I appreciate your feedback, particularly regarding two of our staff members who provided you exceptional service during your stay. I did however noticed that provided a rating of 1 or "poor." If there was something we could have done better please do not hesitate to contact...

New York City, New York
Reviewed 1 February 2016

If you are visiting the SUNY Albany campus, and have a rental car, this hotel is really perfect as it is across from the school and the accommodations are consistent with a three star hotel. There is no room service, but the staff is exceptional, friendly and professional. However, if you are a tourist or a business traveler this is...

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Thank unsoultied

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Albany Thruway

Address: 1455 Washington Ave, Albany, NY 12206-1093
Region: United States > New York > Albany
Price Range: RM506 - RM990 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Albany Thruway 3*
Number of rooms: 70
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Also Known As:
Courtyard By Marriott Albany Thruway Hotel Albany
Albany Marriott
Albany Courtyard
Hotel Style:
#7 Business Hotel in Albany
#7 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Albany Thruway staff and other travellers.
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Questions? Get answers from Courtyard Albany Thruway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms located on the back of the hotel, with view on the thruway”
AFV66, 12 Aug 2016 | Read review
“Handipa accessible room was great”
ChiMagMile, 4 Jul 2016 | Read review
“Easily accessible to thruway and Rte. 90.”
933trinah, 28 Jun 2016 | Read review
“Call ahead if you have questions.”
HA450, 28 Mar 2016 | Read review
“Even numbers are the back of the hotel, odd are the front facing the parking lot.”
  • Room 301
658angelj, 20 Mar 2016 | Read review
5 of 5