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Haeundae Grand Hotel

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Traveller (641)
Room & Suite (654)
Dining (165)
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Overview
  • Excellent57%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (604)
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75
59
30
11
2
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All reviewslarge lobbystandard check in timegreat hotelmeeting placefamily staybeach viewwell equipped gymgreat spakorean stylelarge hotelbreakfast buffetroom was spaciousan upgradewalking distanceroom keyloved this hotelrestaurants and cafes
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61 - 65 of 177 reviews
Reviewed 23 August 2016 via mobile

1. If you are a smoker, stay away from this hotel. 2. Not a cheap hotel, but they will charge you with small things such as tooth paste,... ridiculous. I won't come back and I wouldn't recommand this hotel.More

3  Thank Chris C
Response from haeundaegrandhotel, General Manager at Haeundae Grand HotelResponded 25 August 2016

Dear Guest, Thank you for taking your time to leave a review on Tripadvisor. Please accept my apologies for the inconvenience you experienced during your stay. To comply with government regulation, we do not allow smoking in all of our rooms. It is unfortunate that...More

Reviewed 22 August 2016

Staffs very nice. Old style type of hotel. Have good view even city view or sea view. Very nice to Haeundae beach but little bit far from subway station, need about 15min walk. Toothbrush, toothpaste need to pay. Indoor swimming pool may be not my...More

4  Thank Kris Y
Response from haeundaegrandhotel, General Manager at Haeundae Grand HotelResponded 25 August 2016

Dear Guest, Thank you for sharing your experience with us. First of all, please accept my apology for not meeting your expectations. We have 2 swimming pool areas in the building. The 50-meter swimming pool with a Kid’s pool is located in the annex building...More

Reviewed 7 August 2016 via mobile

The pool was the main reason for choosing this hotel. First off, we booked a 3-person room but only 2 people got free access to the pool, the third had to pay. After that we were told swimming caps were mandatory and had to buy...More

3  Thank Tim W
Response from haeundaegrandhotel, General Manager at Haeundae Grand HotelResponded 10 August 2016

Dear Guest, Thank you for taking your time to write a review, here on Tripadvisor. Please allow me to apologize for the inconvenience you experienced during your stay. Following your comment, we have changed our policy to include the 3rd guest to enter the pool...More

Reviewed 31 July 2016

We stayed here for a couple of nights with a baby. First of all it's a nice hotel, lobby is very grand and staff made us feel welcome when we entered first. It has a massive swimming pool but you have to wear a swimming...More

3  Thank SuShi_luv
Response from haeundaegrandhotel, General Manager at Haeundae Grand HotelResponded 3 August 2016

Dear Guest, Thank you for taking your time to review our hotel. Please accept my apology for the inconvenience you experienced at the swimming pool. To prevent this situation from happening in the future, I will make sure that swimming pool caps are available for...More

Reviewed 18 July 2016

This hotel is situated across the street from the beautiful beach/boardwalk in Busan. Unobstructed view of the ocean, though I couldn't figure out why the window design was so high. Only adults would be able to see the view in their hotel as the windows...More

2  Thank jeaniebeanie74
Response from haeundaegrandhotel, General Manager at Haeundae Grand HotelResponded 21 July 2016

Dear Guest, Thank you for taking your time to leave a comment at TripAdvisor. Please accept my apology for the inconvenience caused while you were having breakfast. We will conduct additional training to make sure that the situation doesn’t happen in the future. Honest feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$109 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Busan
#3 Luxury Hotel in Busan
#4 Romantic Hotel in Busan
#5 Business Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Busan
#3 Luxury Hotel in Busan
#4 Romantic Hotel in Busan
#5 Business Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (641)
Room & Suite (654)
Dining (165)
Pool & Beach (38)
Amenities (84)
Business Centre & Event Rooms (29)
Questions & Answers
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Milo H
24 December 2016|
Answer
Response from Milo H |
No, it does not.
0
Votes
JHYLA
14 December 2016|
AnswerShow all 3 answers
Response from Tim W |
The double bed isn't huge but isn't tiny either, we got 2 adults in there no problem. Our room had a double and a single, no way 2 people, even kids, are going to be comfy on the single but 2 doubles should be fine
1
Vote
Room Tips
"The ocean view is stunning if you can get it."
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"ask for the ocean view..."
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"Top floor (18 and 19th) have a great view on the beach"
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"City view deluxe room on 20th floor was ok, but bathroom definitely needs an upgrade."
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