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Sheraton Grand Incheon Hotel

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$138*
US$124*
US$138*
US$138*
US$124*
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Sheraton Grand Incheon Hotel
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537 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Keller, Texas
Reviewed 1 week ago

When I first opened the door to my room, I was impressed with the cleanliness and comfort of the bed and furniture. The room looked out over Songdo Park and it was an amazing view. The gym is small, but had plenty of equipment to keep me busy. After walking the park in the morning, I ate the breakfast buffet....

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Helpful?
Thank mcasabar
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear mcasabar, Greetings from Sheraton Grand Incheon Hotel. It is great to hear that you had satisfied stay with us. Your generous feedback has been delivered to related departments which will definitely cheer them up. Sheraton Grand Incheon promises you to keep up the good work and looking forward to welcoming you soon in near the future.

Reviewed 1 week ago via mobile

Most of the people that work there barely speak English, unlike a five star hotels in the city of Seoul. The reservation was for seven days, after being there two days, we gave them notice that we would be leaving two days earlier than thought. Even though I gave them four days notice that we would be leaving, they would...

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Helpful?
Thank Jeff A
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Jeff A, Thank you for staying with Sheraton Grand Incheon Hotel. We sincerely apologize for the inconvenience and disappointment which you experienced during your stay here with us. We appreciate your open and frank review as only this will make us better. Your feedback has been shared with our team members. We believe you’ve been talked with your company...

Reviewed 2 weeks ago

Hotel is 30 min by taxi from airport, nice view to the Central park, there are many shops and restaurants around the hotel, not far away from train to the Seoul, this city is far away. Nice breakfast, personal was polite, nice pool and gym on 8-th floor.

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Helpful?
Thank 1Worldtraveler1EU1
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear 1Worldtraveler1EU1, Thank you for staying with Sheraton Grand Incheon Hotel and your generous feedback. We promise you to keep up the good work and looking forward to greet you again.

Reviewed 2 weeks ago via mobile

I can say that is a nice hotel. Staff are kind and ready to help you. You can find the same standard of the Sheraton group. The price is average for this hotel level. I didn't eat at the restaurant so I cannot leave any comments.

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Helpful?
Thank Stefano-wmp
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Stefano-wmp, thank you for staying with Sheraton Grand Incheon Hotel. We are delight to hear that you had great stay with us. Sheraton Grand Incheon promises you to keep up the good work and looking forward to welcoming you again.

Reviewed 2 weeks ago via mobile

This is the 5 stars hotel? Think again. these guys concierge are terrible no mind service and very rude even complain to the customer while the customer is waiting for the coffee, they should go to the training class before starting work or learn from Sheraton D-Cube, I would rate them 1-2 star hotel.

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Helpful?
Thank Winai L
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Winai L, thank you for staying with Sheraton Grand Incheon Hotel. We sincerely apologize for the inconvenience and disappointment which you experienced during your stay here with us. Your valuable feedback on our team are well received and please rest assured that we will reinforce the associate training to ensure that our guests' experience would not be compromised. Dear...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Nice hotel with good restaurants. Great staff, especially at the club lounge. Really good services thanks to the kind hearted & caring staff who are Summer, April, Amelia, Song & Sena. And also, the park view is stunning.

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Helpful?
Thank selvavish
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear selvavish, thank you for staying with Sheraton Grand Incheon Hotel. Your generous feedback will be delivered to Club Lounge staff which will definitely cheer them up. Thank you and Sheraton Grand Incheon promises you to keep up the good work. Looking forward to greet you soon again!

Seoul, South Korea
Reviewed 3 weeks ago

I stayed a day for a getaway. Rooms are spacious and cozy. I tend to having trouble sleeping when I sleep in a hotel, but this hotel's bed made me relaxed. Breakfast is consist of Korean and western food. If you are not used to eat Korean food, the selection will be limited.

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Helpful?
Thank Jeongmin M
SheratonIncheon, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Jeongmin M Thank you for staying with Sheraton Grand Incheon Hotel. We are happy to hear that you had good night sleep with us. We promise to keep up the good work and looking forward to greet you again.

Reviewed 4 weeks ago via mobile

I have stayed at least three times a month for the last four years at this hotel for business. The hotel is very clean and quiet. The hotel staff are very friendly especially the concierge staff. All of team members are always helpful with the guests. I would highly recommend this hotel for the business travelers.

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Helpful?
Thank alexandra s
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear alexandra s Thank you for staying with Sheraton Grand Incheon Hotel. It is always our great pleasure to hear guest's generous comments. We will definitely pass down your words to Concierge desk and other related departments which will cheer them up for sure. Thank you and Sheraton Grand Incheon Hotel looking forward to welcoming you soon in near the...

Manassas, Virginia
Reviewed 4 weeks ago via mobile

Catered for business people , this hotel is top notch. It is new, comfortable and close to everything in Inchon area. The breakfast in the morning makes a lot of difference if you have a long day ahead. Highly recommend it. !!

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Helpful?
Thank TuncaySanli
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear TuncaySanli, greetings from Sheraton Grand Incheon Hotel. We are delight to hear that you had wonderful stay with us and promises you to keep up the good work. Sheraton Grand Incheon looking forward to seeing you soon in near the future.

Dandridge, Tennessee
Reviewed 4 weeks ago via mobile

In three years, I have stayed at this hotel for 150 nights. The people are always very friendly and they almost treat you like family. I had a birthday there last year and they surprised me with a cake & card in my room when I got off work. I recommend staying there if at all possible.

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Helpful?
Thank mcmillan865
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear mcmillan865, Greetings from Sheraton Grand Incheon Hotel. Everyday our staff put lots of efforts to make our guest feel home away home and we are more than delight to hear that you also felt it. Sheraton Grand Incheon promises you to keep up the good work and hope to greet you soon again!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Feast
Feast
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Let us be your home base when visiting Northeast Asia's vibrant new business hub, a unique new waterfront offering a wide range of residential, business, cultural, and retail facilities. The recreational attractions in our neighborhood include the beautiful Central Park. The Convention Center facilitates successful business meetings, and the Northeast Asia Trade Tower, and the Green Climate Fund are also located nearby. International Airport is only 20 minutes from the hotel, and Seoul is 40 minutes away. Watch the sun rise or set over Central Park from one of our 321 thoughtfully designed guest rooms, including 16 suites. All accommodations ensure a comfortable stay with our signature Sheraton Sleep Experience Beds. It is our goal to offer a clean, healthy, and comfortable stay to our guests, and we are proud to offer Korea's first fully non-smoking, 'Leadership in Energy and Environmental Design'-certified hotel. Our environmental efforts have resulted in several awards. Join us for an exceptional dining experience in one of our four unique, elegant restaurants, or unwind in the Lobby Lounge or bar. Relax in our indoor swimming pool or work out in the fully-equipped Sheraton Fitness center. We look forward to helping you feel comfortable and connected during your stay. ... more   less 

Additional Information about Sheraton Grand Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 21998, South Korea (Formerly Sheraton Incheon Hotel)
Region: South Korea > Incheon
Price Range: RM525 - RM1,281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Incheon Hotel 5*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#1 Business Hotel in Incheon
#2 Spa Hotel in Incheon
#4 Luxury Hotel in Incheon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Incheon Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Incheon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view on Central park”
1Worldtraveler1EU1, 12 May 2017 | Read review
“"park view" also means to the main road which you will notice in floors below the 15th”
peterspies, 4 Apr 2017 | Read review
“higher floor with view of the central park!”
500heinzs, 4 Apr 2017 | Read review
“Higher floors have a great view.”
  • A very comfortable room
  • the view
  • The view of the park across the street from the hotel
coachpate, 16 Mar 2017 | Read review
“Best views are the ones facing the water.”
travelerINaustin, 17 Jan 2017 | Read review
5 of 5
Expedia.com
US$124* /night
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PricelineUS$138
Booking.comUS$124
Hotels.comUS$124
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*Disclaimer
Prices are for 1 room, 2 adults
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