Hidden Cliff Hotel & Nature
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About
If you’re looking for a luxury hotel in Seogwipo, look no further than Hidden Cliff Hotel & Nature.
Close to some of Seogwipo's most popular landmarks, such as Daepo Haean Jusangjeolli Cliff (1.8 mi) and Yakchunsa Temple (2.8 mi), Hidden Cliff Hotel & Nature is a great destination for tourists.
Hidden Cliff Hotel & Nature offers guests an array of room amenities including air conditioning, a minibar, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking.
When you’re feeling hungry, be sure to check out Soul Kitchen and Duke Surf Bistro, which are some steakhouses that are popular with locals and out-of-towners alike.
Seogwipo is also home to Bonte Museum, a popular history museum that is not too far from Hidden Cliff Hotel & Nature.
The staff at Hidden Cliff Hotel & Nature looks forward to serving you during your upcoming visit.
Location
Reviews
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Hotel is not that big and quite neat.
Breakfast was quite good.
Many kinds of food and all of food was in high quality and fresh.
All staff were friendly and kind.
If I have another chance to visit Jeju, I will be staying at this hotel.
The rooms were narrow, poorly cleaned, and in the bathroom, the turtles appeared to be coming out and did not care about hygiene.
In the morning, the pool water quality was good, but there was something on the broken floor in the drawing room, and there was something on the top floor near the bathroom.
There was no garden around the hotel and it didn't feel like it should be managed.
Pool was bigger than my expectation and I enjoyed a lot.
One thing quite strange was empty boxes at the bathroom. The boxes of amanities were all empty except shower cap.. but L'OCCITANE bath stuffs were great for sure :)
Four of us stayed for three days, and several issues arose. When we dined at the restaurant, we wanted to order drinks, but were told we had to go to the bar upstairs to place our order. Even when we offered to bring the drinks down ourselves, they refused.
Another frustrating experience occurred when we purchased snacks from the hotel and asked for a plate to share. Instead of providing a simple plate, we were told we’d need to pay to rent one. We ended up going to a nearby shop to buy plastic plates, which was completely unnecessary and inconvenient.
One more example of poor service was at the cafe in the lobby, which opens at 10 a.m. We arrived at 9:57 and asked for three coffees, but the staff refused to serve us until exactly 10 a.m., making us wait unnecessarily for three minutes.
Overall, the level of service was far below what you’d expect from a 5-star hotel. We left disappointed and won’t be returning.
1. checked in : 4.5 stars. warm welcoming and run very smooth. friendly lobby concierge and front desk-team. GM should look into provided welcome drinks and warm/cold towles.
2, checked out: 5 stars. Its a smooth and fast
3. room: 4 star. clean, enoguh space / balcony. simple interior. good idea with complimentary mini-bar such as a water/juice/cola etc. no beer to buy in min-bar. no sound proof door. water temp / pressure is a good
4. Pool: 4 stars. pool safety concern around floor so wet & very slippy.
No visual slippery signed / mat/ stickers / no outdoor staff who clean wet floor and give caution to guests at night. friendly staff at fitness counter
5.Fitness Center: 3 stars. too late open hour at 9:00am. only 3 treadmills with cheap quality. GM should change fitness hours policy or allowed guest to use before 9am.
6.Staff service: 5 stars
7. Overall : 4 stars hotel
이튿날 외출을 하고 돌아왔을 때 였습니다.
저희 것이 아닌 알 수 없는 수영복이 저희 방에 있었습니다.
도둑이 들었나?
나쁜 사람이 들어왔나?
시니어 매니저들이 찾아와 cctv를 확인했습니다.
하우스 키퍼가 실수한 것이었습니다.
저희는 레이트 체크아웃과 수제버거를 보상으로 받았습니다.
그러나 레이트 체크아웃을 약속 받았음에도,
아침 9시에 한 번, 아침 11시에 한 번,
하우스 키퍼가 저희 방 문을 열고 들어왔습니다.
충격적이었지만,
제대로 된 사과는 받을 수 없었습니다.
하우스 키퍼들의 서비스가 최악이었습니다.
보안이 걱정됐고, 불쾌했습니다.
We stayed here for 3 days and 2 nights.
It was the second day when we went out and came back.
There was an unknown swimwear in our room that was not ours.
We were worried.
Did the thief come in?
Was there a badman?
Senior managers came and checked the cctv.
House keeper made a mistake.
We got a late checkout and homemade burger as a reward.
However, even though I promised to check out the rate,
Once at 9 in the morning, once at 11 in the morning,
House keeper opened our room door. Without permission.
It was shocking,
I could not get a proper apology.
The house keeper's service was the worst.
I was worried about security and I was offended.
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