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Bentota Beach by Cinnamon

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1,393 Reviews from our TripAdvisor Community

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Showing 1,071: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Renowned designer Geoffrey Bawa brings an authentic touch of Sri Lankan architecture to this charming hotel. The hotel has the unique position of being placed between the Bentara and Indian Ocean. We thoroughly enjoyed the authenticity of Sri Lankan cuisine, which also offered a wide variety of different foods for the alternative palate. The hospitality of the staff was particularly...

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3Thank DJHolman
Reviewed 3 days ago NEW

I stayed here for two weeks whilst travelling round Sri Lanka. I agree with a few reviews saying the rooms are a little tired, we stayed in a superior room and it still needed a bit of a update however, the gardens are setting of the hotel are absolutely outstanding and completely made up for it. At the end of...

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Thank Luci C
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Luci, Greetings from Bentota Beach by Cinnamon. Thank you for the heartfelt remark. We are glad to have served you on your wonderful holiday and making your stay at Bentota Beach by Cinnamon an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Further...

Hong Kong, China
Reviewed 1 week ago via mobile

In the evening of 15th Mar 2017, I checked in a standard room but was offered for a free upgrade to a superior room. The room is old with many light switches (inefficient lighting system). Bathroom is super small. The shower box can barely fit me in (I am a 5"7' medium size Asian woman). The unpleasant surprise came near...

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Thank olidejan
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for the comments made followed by your stay with us. We whole heartedly regret for the inconvenience caused to you due to the noise disturbance created by the neighborhood of the hotel. This is not a regular occurrence and we have addressed the situation with concerned parties to avoid similar incidents in future. With regard to...

Reviewed 1 week ago

Bentota beach by cinnamon is a nice place to visit and stay as it has a lovey beach, river and a garden. I had my wedding at Araliya restaurant which has a nice view of the green garden and the river. Their hospitality was superb!! B & R Manager Mr. Damitha Wijeykoon was a nice person to us from the...

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Helpful?
Thank Sandu A
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Sandu, Greetings from Bentota Beach by Cinnamon. Thank you for the heartfelt remark. We are delighted to know that you enjoyed your experience at Bentota Beach by Cinnamon. We will assure to share your wonderful review with our team. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming...

London, United Kingdom
Reviewed 2 weeks ago

We stayed in Bentota Beach as a couple for one week at the end ob February 2017 and had wonderful time. We couldn't have asked for a better place to stay as we were treated like family members rather than the first time visitors! We already miss the friendliness of the staff that can't do enough to please the guests....

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Helpful?
Thank monnap
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you for the heartfelt remark. We are glad to have served you on your wonderful holiday and making your stay at Bentota Beach by Cinnamon an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank...

Colombo, Sri Lanka
Reviewed 2 weeks ago

Overall its a very good pleasant stay. However cleanliness of bathrooms need improvement. Bathroom tiles are not clean and appear old with dark black clours. Food is tasty and has a good spread. Has a amazing pool carved several sections out of rock. Constructed in a very large land area and hotel is very spacious. Spa, Gym and water sports...

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Thank COLOMBO_cc
Indika D, Assistant Manager operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you very much for the review posted following your satay and for making it an interesting one for the readers.However we regret any inconvenience which may have been caused during the stay and we are pleased to announce that the hotel will undergo a refurbishment soon. We are so glad that...

Reviewed 2 weeks ago via mobile

The resort is beautiful and very nicely located near the sea shore and lagoons. This is my fourth time I am staying in this resort. But today (6/3/17) when I was sitting in the bar near the swimming pool . Myself and wife ordered a drink the bar staff did not water the glasses in machine and he took the...

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Thank 483vikramk
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for your continuous visits to Bentota Beach by Cinnamon. We will take immediate action to look in to the complaint made by you. Respective staff member will be show caused for not adhering to the hotel laid down procedures. We regret for the inconvenience caused to you in this regard. Thank you,

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

We stayed here at end of a lovely tour around island. The hotel is tired and needs an update. The rooms were dirty and shower unsafe with a corroded light fitting. The dining room was like a Butlins holiday camp. Friends had booked an extra couple of days and were very disappointed with their room. We have stayed in other...

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Thank A TripAdvisor Member
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Thank you for your review. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review and work towards to get the areas right. We apologize for the inconvenience caused to you by our team. Thank you,

Lewes, United Kingdom
Reviewed 4 weeks ago

We stayed as a couple 31st Jan to 14th Feb. Room 109 in the main block. A beautiful old hotel, built 1969 and designed by Geoffrey Bawa (Sri Lanka's most famous architect). Ok the bathroom needs some TLC, but the hotel itself works beautifully from the lovely swimming pool, the main dining room and the residents bar. The staff also...

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1Thank Neil D
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Neil, Greetings from Bentota Beach by Cinnamon. Thank you for the heartfelt remark and descriptive review which definitely will make the readers tempted about the hotel. Sentiments expressed on the location, architecture,ambiance and surroundings, helpful staff, fantastic beach front, F&B offerings and attractions are highly encouraging. We will assure to share your wonderful review with our team. Whilst thanking...

Bentota, Sri Lanka
Reviewed 4 weeks ago

Maby a little older hotel but very good situated beween the Bentota river and the sea. Very cosy rooms with vieuws over the river and garden. Very complete breakfastbuffet and a high quality a la carte restaurant the Peacock where chef Chinthaka prepares delicious meals : originals starters and very tastefull maincourses with local fish but also Australian lamrack and...

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Thank annemiedesmet
Indika D, Assistant Manager Operations at Bentota Beach by Cinnamon, responded to this review

Dear Guest, Greetings from Bentota Beach by Cinnamon. Thank you for rating us with four stars. We are glad to have served you on your wonderful holiday and making your stay at Bentota Beach by Cinnamon an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: RM323 - RM1,015 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#7 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#10 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
28 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 208 in the main building...top floor... perfect! Views across the Indian ocean and river”
  • Room 208 view at sunset!
 of 5 bubbles DJHolman, 21 Mar 2017 | Read review
“Suit Room recommended.”
 of 5 bubbles sandua2017, 12 Mar 2017 | Read review
“Boek via tripadvisor of andere bookingsites voor lagere prijzen”
 of 5 bubbles annemiedesmet, 23 Feb 2017 | Read review
“go for room 822 it is the best ever and a standard cost”
 of 5 bubbles nickc692, 21 Feb 2017 | Read review
“Better avoid the hotel”
 of 5 bubbles Patalee, 20 Feb 2017 | Read review
5 of 5