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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
Centara Ceysands Resort & Spa Sri Lanka
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1,368 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Hartlepool, United Kingdom
Reviewed yesterday NEW

We are a party of four who have been here for 2-weeks. We are going home in 48-hrs time and wish we could stay for another 2 weeks. The beach is spectacular - we have had great fun playing in the waves and even tried body boarding! There is an undercurrent, and although we had fun, I wouldn't recommend the...

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Helpful?
2Thank Sue S
Texas City, Texas
Reviewed 2 days ago NEW

we were in december weekend, staff were welcomed with Ayubowan! ,offered cold towels, felt freshy lemongrass smell and welcome drink was tamrind juice with srilankan thought,its nice with salt rim,fontoon ride to resort was amazing and well maintain,fully equpied changing room closer to swimming pool.and jeewa who gave unforgettable support to made outing near outer bar garden and finally thanks...

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Thank anuherath2017
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear anuherath2017. Thank you for taking the time to share your experience following your day outing at our resort. I am happy to see that your team had such a great Day Outing and that our team made it even better! I will share your special compliments to Jewa and our water sports team. I hope to have another opportunity...

London, United Kingdom
Reviewed 2 days ago NEW

We travelled as a party of 12 from the UK and Australia which included two families with children aged 17, 12, 10, 8 and 2 for a 40th birthday celebration. We were given rooms on the second floor overlooking the pool which were excellent. The bathroom was spacious with toiletries topped up daily. Complimentary fresh mineral water was provided daily...

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1Thank DJW_11
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear DJW_11, Thank you for taking the time to post a TripAdvisor review, based on your recent family stay experience at the Centara Ceysands Resort & Spa ,Bentota. We appreciate your positive highlights on the hotel’s product and services received while being our guest. It is our pleasure to convey your very special compliments to Roshini for making all the...

Reviewed 3 days ago NEW

we came to this hotel for honeymoon. Well, what a fabulous hotel and location. Good rooms, excellent staff, very good service. Food Excellent. Stayed on full board basis, food is very good and the standards are very high. Although the main restaurant is Buffet each evening and the choice is great. Drinks are reasonably priced. Pool is also quite nice...

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Helpful?
Thank janitha c
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear janitha c, Thank you for taking the time to share some feedback with us. We hope to welcome you back in the near future. Kind regards, Maxi

Jaipur, India
Reviewed 4 days ago NEWvia mobile

I was really disappointed with service and their behaviour. .I choose this place to make my stay pleasing and happening but i end up with frustration attitude ...i will not want to go there again since it was worst experience. .

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Helpful?
1Thank mohsin m
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear mohsin m, Thank you for taking the time to share some feedback with us. Your comments will certainly be shared with the team. Please accept our sincere apologies for the points we missed. We will more training to ensure these type of experiences do not repeat. We hope all is not lost and that you will grant us a...

london
Reviewed 4 days ago NEWvia mobile

Aweful, we booked on a half board basis for 3 nights and waited 6 hours for a room to be ready that doesnt smell of damp or pee. No customer service what so ever, had to send back the lunch because it was cold. Staff arent sympathetic at all to the long journey we took to get here and the...

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Thank leuchtendes-rosa
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear leuchtendes-rosa, Thank you for sharing some feedback with us. Please accept our sincere apologies for the delay on check in. Your points on how the team handled it will be shared with the team to ensure we improve. To clarify for other guests the delay mostly came from the point that the rooms showed either was not on the...

Liverpool, United Kingdom
Reviewed 5 days ago NEWvia mobile

We booked this hotel after travelling around Sri Lanka for two weeks in some fantastic hotels as it seemed to be a high end hotel for our final days in the country, we were very wrong. This hotel gives off the impression of being luxury until they get you across the river and inside and it is like a scene...

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1Thank geeps1
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear geeps1, Thank you for your mail. Allow me to leave same feedback as shared with your travelling partner on her post earlier on. Please accept our sincere apologies for not living up to your expectation. Dear Katie Y, Thank you for taking the time to share some feedback with us. We received your guest questionnaire and have responded. Your...

London, United Kingdom
Reviewed 5 days ago NEW

We stayed here for 7 days in December before heading to the Maldives. The first thing to say is that the views from the back of the hotel are stunning. The beach is picturesque with very clear blue sea. We didn't swim in the sea because it tends to be pretty rough. We opted for the pool instead. The food...

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Thank Tom A
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Tom A, Thank you for taking the time to share some feedback. We hope to welcome you back soon again. Kind regards, Riaan

Leicester, United Kingdom
Reviewed 6 days ago NEW

After the unique approach across river the service from front desk to restuarants to pool was great. The SPA was very good had to go twice. I like to mention Mr Dilan in Bern Cafe and Nelka on front desk for making it a memerable stay.

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Helpful?
1Thank Adrian C
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear adaathome, Thank you for taking the time to share some feedback. We hope to welcome you back soon again. Your comments will certainly be shared with Dilan and Nelka along with the rest of the team. Kind regards, Riaan

Reviewed 6 days ago NEWvia mobile

Where to start? We stayed for 2 nights at the end of 3 weeks travelling around Sri Lanka. We wanted to treat ourselves to a beautiful resort for the last two nights, with the price we paid we were expecting a gorgeous resort, with exceptional amenities. What we found, however, was a tacky seaside resort you would expect to find...

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4Thank Katie Y
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Katie Y, Thank you for taking the time to share some feedback with us. We received your guest questionnaire and have responded. Your points has been shared with the various department managers to ensure we improve on them. Please accept our sincere apologies for missing out on various points. We hope all is not lost though and that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: RM558 - RM1,936 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
112 questions
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked the river and was lovely to watch the sunrise from in the mornings. All the rooms have a good view.”
 of 5 bubbles SueS881, 20 Jan 2017 | Read review
“Rooms on 2nd floor overlooking pool are good - we stayed in room 1211”
 of 5 bubbles DJW_11, 19 Jan 2017 | Read review
“Always request a room on the 3rd floor with a sea view. The sea is almost impossible to spot from lower floor rooms.”
 of 5 bubbles roza24, 14 Jan 2017 | Read review
“Go for a room higher up and pay for the best view you can”
 of 5 bubbles KateJones, 11 Jan 2017 | Read review
“Rooms deluxe sea view , with balcony and view of ocean.”
 of 5 bubbles JanetRix, 9 Jan 2017 | Read review
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