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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
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1,287 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Oxford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Brought up in Sri Lanka and visit very often from Oxford, England with and without friends, partner and children. I am having a wonderful time at the Centara Ceysands - have only been here 2nights. Rushdi at the front desk exemplified the calibre of the service here - my phone charger left in a nearby store -his co-ordination and help... More 

Helpful?
Thank Sprite57
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Sprite57, Thank you for taking the time to post some feedback whilst still with us. Was lovely meeting you yesterday at our weekly guest / management cocktails. Hope you have a lovely rest of your stay. Kind regards, Riaan More 

Warsaw, Poland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

We stayed for 3 nights in Centara at the end of our trip, with a plan to relax and do nothing. Hotel is a perfect for such! Room was spacious, with nice view and wifi access. The swimming pool was great, quite big and with separate one for children. Beach is 10 meters from the hotel and is beautiful! You... More 

Helpful?
1 Thank AAP2013
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear AAP2013, Thank you for taking the time to share some feedback. Please accept our sincere apologies on the points we missed. I have shared your comments with Roberto, Upul and Annie to check where they can improve further. Kind regards, Riaan More 

Kressbronn, Germany
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We spend more than 3 Weeks in this Resort. This was one of our best Vacation . All Members of this Crew was very helpful and friendly. The Roomboy Suresh was great. He was always there when we need him. The Food, Breakfast and Diner,was first Class. Absolut no Basic , like in many other Hotels . We had Joy... More 

Helpful?
Thank Rumpelstolz
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Rumpelstolz, Thank you for taking the time to share some feedback with with us. We will certainly share your compliments with Suresh and the team. Hope to welcome you back soon again. Kind regards, Riaan More 

Colombo, Sri Lanka
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

It is with gladness that I recount a most wonderful weekend of bliss at Centara Ceysands Resort & Spa at Bentota. On arrival we were warmly greeted by the boat room staff and ushered into the departure lobby to be ferried across the river to the resort. As we waited in its comfortable confines complete with lounge chairs and washroom... More 

Helpful?
Thank Mahes S
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Mahes S, Thank you for taking the time to post some feedback from your recent group visit. We hope to welcome you back in the near future and hopefully for a bit longer then. Kind regards, Riaan More 

Bristol
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 week ago

This is a nice hotel, on a lovely long white beach. Food was a little hit and miss, but must say the street food night was fantastic. The hotel is a chain and feels like one, it lacks that something special and overall felt a little generic. Train station a 15/20 minute walk and would recommend an adventure out of... More 

Helpful?
1 Thank LasBabas
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear LasBabas, Thank you for sharing some feedback on your recent visit. Please accept my sincere apologies about the boat trip experience. This has already been taken up with them and I assure you this will be addressed as it is by no means our expectation from the team there. I would appreciate if you could contact me directly so... More 

Essex, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We would have loved to give 5 stars to Centara, considering the helpful staff, always smiling, and brilliant choice of foods. While travelling 26 weeks pregnant, and enjoying one of the treatments in the Spa, a special thanks to Spa Manager Annie, who did have knowledge in offering the treatment suitable during pregnancy. The only few comments I would like... More 

Helpful?
Thank Gaisva M
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Gaisva H (Gaisva & Shiraz), Thank you for sharing some feedback with us. I will certainly share your comments with the team and Annie. Sadly yes we can only point out not to reserve the beds but can not get into a tiff with our guests so best is the hope that they consider other guests too and that... More 

Wigan, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

It's taken me a while to write this review as it was somewhat overwhelming coming home from such an amazing place. First of all, I want to start with the only negatives I could possibly think of, as it's likely to be a long review... for those of you looking for any down-sides or reasons not to book your holiday... More 

Helpful?
3 Thank Mrs_Whitton1
Waragoda M, Quality & Assurance Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

DearMrs_Whitton1, Thank you for your complimentary 5 star long review of the Centara Ceysands Resort & Spa Bentota. It is a pleasure to note your compliments on our staff and the service they provide. Indeed they work so hard to ensure guest satisfaction and will be greatly encouraged to note your valuable feedback. We look forward to having you back... More 

1 review
Reviewed 2 weeks ago via mobile

Though our stay was eventful the staff was really friendly and the rooms were great as well. The food variety is really good. How ever there's more room to improve. Do not go to the sea beyond the red flag. Its dangerous and the hotel does not take responsibility on it. Other than that, yes i would definitely come again... More 

Helpful?
Thank Prahas V
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Praha V, Thank you for taking the time to post some feedback from your recent visit. True the beach and ocean is public use area hence we do not offer sun loungers or life guard services but the team is mindful of our guests using the area. The red or double red flags at certain times of the year... More 

Singapore
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

Although this hotel is a bit far from most of the attractions you would want to see in Sri Lanka, it's still worth a visit. The service in the hotel is outstanding. Everyone from the stalky guy that runs the activities to the wait staff at the restaurants are fantastic. A special mention to the crew at the Water Activities.... More 

Helpful?
2 Thank SeoulRob
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear SeoulRob, Thank you for taking the time to post some feedback for us to consider. Please accept our sincere apologies as the interaction with our pool team is certainly not acceptable and I wish to assure you that this point was already shared with the team to correct immediately. On the matter of the concierge, our Front Office team... More 

Devon
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

We stayed for 6 nights and personally I thought it was the best in the area from what I had seen whilst out travelling. You have a lake / river on one side of the hotel and the ocean the other side. The only downside is there is only one bar and I would imagine if the hotel was really... More 

Helpful?
3 Thank Aggett
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Aggett, Thank you for taking the time to share some feedback with us and future guests. Apologies if the package details were a bit confusing, we will do some more training with our team and the agent you used to ensure it is better explained. In simple terms the All Inclusive package includes local items such as alcohol however... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: RM800 - RM1,747 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 Spa Hotel in Bentota
#4 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We recommend a Room in the 3. Floor, because from there is a nice View over River and Ocean .”
 of 5 bubbles Rumpelstolz, 25 Nov 2016 | Read review
“Indulging in water sports is a must to make the most of your stay”
 of 5 bubbles mahess2013, 25 Nov 2016 | Read review
“Book the room further from the staircase and the bar”
 of 5 bubbles gaisvam, 24 Nov 2016 | Read review
“Upper floor rooms facing pool & sea have a better view .”
 of 5 bubbles SujeewaW_12, 12 Nov 2016 | Read review
“try a top floor ocean view room for wonderful sunsets”
 of 5 bubbles Tvw2, 8 Nov 2016 | Read review
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