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Lugogo Sun

305 reviews
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Traveller (133)
Room & Suite (27)
Pool & Beach (17)
Overview
  • Excellent5%
  • Very good35%
  • Average46%
  • Poor11%
  • Terrible3%
Travellers talk about
“two double beds”(8 reviews)
“royal swazi”(25 reviews)
“poor country”(4 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (305)Write a Review
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All reviewstwo double bedsroyal swazipoor countrybuffet styletourist hotelolder hotelgolf coursebit datedroom was spaciouspoolside barbreakfast and dinnernice poolezulwini valleysaucescenery
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51 - 55 of 217 reviews
Reviewed 27 October 2016

Looks good from the outside but poor on the inside from start to finish. I would definitely not bother wasting my money if you are considering staying at this hotel - go somewhere else. Its unbelievably difficult to find for starters and once found you...More

Thank Bwana-Rafiki
Response from Lance R, Area General Manager at Lugogo SunResponded 1 November 2016

Dear Bwana-Rafiki, Thank you for your review of our hotel. We regret that our facilities did not meet your expectations and apologize for any inconveniences. We appreciate your feedback and thank you for choosing to stay with us. Yours sincerely Lance Rossouw Area General Manager

Reviewed 18 October 2016

The rooms here were very clean. The bed was comfortable and the shower was great. The negative for this hotel was the staff. Very unapproachable and it seemed as if you were bothering them to ask a question. Every 10 minutes there is a shuttle...More

1  Thank Grumpyone88
Response from Lance R, Area General Manager at Lugogo SunResponded 20 October 2016

Dear Grumpyone88, Thank you for your review of our hotel. We appreciate your good comments about the food offering and general areas of the hotel. We sincerely apologize for the negative attitudes from the staff, and appreciate you bringing this to our attention. What you...More

Reviewed 29 September 2016 via mobile

The hotel is an oldish one and needs some TLC. Rooms are clean and spacious. Staff are very friendly and helpful. Breakfast is very good with a wide selection. The evening buffet I had was also very good and a wide selection. The wifi is...More

Thank Alan C
Response from Lance R, Area General Manager at Lugogo SunResponded 5 October 2016

Dear Alan C, Thank you for your review of our hotel. We appreciate your feedback as it will help us gauge what we do well and what we can improve upon. We look forward to being of service to you in the near future. Thank...More

Reviewed 27 September 2016 via mobile

Lugogo sun seems a big luxury hotel, but then you realize it's just a "cheap" average hotel. Not clean linen, few towels, spots here and the, restricted internet connection. It's a place for people that go on the swimming pool, to the near Casino, to...More

Thank guduains
Response from Lance R, Area General Manager at Lugogo SunResponded 29 September 2016

Dear Guduains, Thank you for the review of your recent stay with us. Your feedback is extremely important to us, as this is the only way we can truly assess the service provided to our guests. We regret that our hotel did not meet your...More

Reviewed 25 September 2016 via mobile

Stayed here 1 night with a group tour. Worst hotel out of the whole trip. No safe in room. Dingy towels and bed linens. 2 big "burn holes" in the carpet in front of the bed. 1 elevator that was a nightmare to ride in....More

Thank SuzetteStrav
Response from Lance R, Area General Manager at Lugogo SunResponded 29 September 2016

Dear SuzetteStrav, Thank you for taking the time to share your experiences with us. We regret that you had an unpleasant experience and apologize for any inconvenience caused during your stay. We have taken note of your comments and will do our best to improve...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$90 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$90 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (133)
Room & Suite (27)
Pool & Beach (17)
Dining (15)
Family and Play Areas (2)
Questions & Answers
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Sylvia H
19 August 2016|
AnswerShow all 5 answers
Response from Graeme R | Reviewed this property |
Yes in the drawers small dryer provided
1
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Room Tips
"Hopeless treatment for paying guests"
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"Ground floor units have direct access to pool"
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"Ground floor opening to the pool is a good choice."
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"middle of hotel is nice"
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