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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,520 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,073: English reviews
Hong Kong, China
Reviewed 2 weeks ago

We took a very late flight to Taoyuan and that's why we selected this hotel as an easy to reach spot for a quick rest. The hotel is located few hundred meters away from the terminal that you could walk there theoretically but there's no pedestrian road - only free shuttle or taxi could reach. The staff were polite and...

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Helpful?
Thank Oldfei
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. Just as our staff mention to you, that due to the airport construction. The bus to high speed train station in not able to pick up guest from hotel anymore. This construction will be continue for a while. Fortunately,...

Tokyo Prefecture, Japan
Reviewed 2 weeks ago

The hotel location is not convenient for walking around or visiting a town but it is definitely a wonderful place to stay if you need to fly in and out of Taoyuan International Airport. I ate with friends in the chinese restaurant,who I booked at least one month before, but it wasn't necessary: just 3 tables in my visit. I...

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Helpful?
Thank 715samurai
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive such a detail feedback. About the taxi to HSR station, it is truth that the distance to HSR station become a little bit far than before due to airport construction. Now the taxi need to...

Morgan Hill, California
Reviewed 2 weeks ago

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Helpful?
Thank Molly C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Tel Aviv, Israel
Reviewed 2 weeks ago

We spent a single night at the hotel. Check in was disastrous, as we checked in late at night and the hotel's complimentary shuttle bus failed to arrive on time. The receptionist was very confused, as if this is not an airport hotel, when guests check in late at night. We booked a regular room and were allocated room 867....

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Helpful?
6Thank TheShis
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Rugby, United Kingdom
Reviewed 2 weeks ago

The Novotel Taipei Yaoyuan International Airport hotel was unexpectedly good. Excellent frequent free bus service to/from the terminals, beautiful hotel, quiet even though close to the airport, smart and luxurious rooms, fabulous buffet restaurant, attentive staff and a competitive price. That adds up to 100% in my opinion.

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Helpful?
2Thank William C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear William, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Mission Viejo, California
Reviewed 3 weeks ago via mobile

The note is perfect if you have an early flight the next day, nice staff and coffee and free shuttle service to the airport . Rooms where comfortable and clean. Check in was fast and the shuttle and coffee service where right on time

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Helpful?
1Thank Alona13
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Bangkok
Reviewed 3 weeks ago

Check-in process took long time than expected, even I'm an accors member. Greeting card in the room was assigned to someone else not my name, so I informed staff at counter, no formal apologized at all. Room was abit dirty, with some long hair on the desk!

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Helpful?
Thank BangkokArt
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 3 weeks ago via mobile

Located minutes from airport. Very nice rooms well suited for business travelers. Desk described the workout facilities as basic, but they far exceeded that. Weights along with plenty of cardio machines. Highly recommend.

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Helpful?
Thank Trina K
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Miss Trina, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We are happy to know you did enjoy our facility in finess center. We also have many members and guest loves this place and keep coming back. Thank you again for sharing your experience, and we hope your next visit will...

PINE MOUNTAIN CLUB
Reviewed 3 weeks ago

The breakfast at this hotel was a disaster. The buffet upon opening looks completely different than the buffet available one hour later. Rows of empty platters greet you which are never replaced. The scrambled eggs are literally green! They have too few employees cleaning tables so it can be impossible to find a clean spot to sit down. On a...

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Helpful?
Thank Robert D
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Robert, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know our breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Sydney, Australia
Reviewed 3 weeks ago via mobile

We stayed here briefly as we had a long stopover between interconnecting flights. There is a free hotel shuttle bus but unfortunately it was not running at 4:30am when we arrived. However, it was a very quick and easy taxi ride which cost approximately AUD 6. Check-in was quick and friendly, the room was comfortable and well appointed and buffet...

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Helpful?
Thank KarinP63
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Karin, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: RM525 - RM956 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Ctrip TA, Priceline, ACCOR, Odigeo and Agoda so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
33 questions
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Fontana, California

See all questions (33)

Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Get a Club room, perhaps they are renovated.”
  • Room 867.
  • Room 867.
  • Room 867.
  • Fithy bathroom walls - room 867.
  • Room 867.
 of 5 bubbles TheShis, 21 Nov 2016 | Read review
“Get a room with a view of the runways. The other side faces another building with NO VIEW.”
 of 5 bubbles eporter0006, 4 Nov 2016 | Read review
“Not sure because it was at the airport. No really good views from what I could tell.”
 of 5 bubbles kjh17536, 3 Nov 2016 | Read review
“There is no amenity store so buy what you need from the airport.”
 of 5 bubbles G3169EFjamesw, 2 Nov 2016 | Read review
5 of 5
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