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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,623 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,142: English reviews
Davis, California
Reviewed 29 March 2015

My wife and I had two days between flights from China and the US. We chose this hotel for its convenience to and from the Tau Yuan Airport, and its ease of access to Taipei on the high speed rail (THSR). Room was fantastic with a view of the planes taking off and landing (no noise). Bathroom facilities needed a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yy777
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Reviewed 25 March 2015 via mobile

The Novotel TaoYuang AirPort is very convinient and of easy access! Rooms are comfortable, with a fare fitness center. The Buffet Restaurant offers a great variation of health food, although it closes very early: 9:30pm. Prices are Ok, for the hotel category. Free hotel transfer for the airport.

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2Thank Paulo A
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Ottawa, Canada
Reviewed 24 March 2015

This is a typical Novotel close to the Taipei airport - that said it is very good. A strong point is the breakfast - a huge selection in a huge room - very enjoyable, give it some time to enjoy ! Room was of high standard, service efficient and friendly, the shuttle worked well, great bed etc etc. One thing...

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1Thank Christo60
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Thank you for reminding us to adjust the information on our website, the bus no. 71 just got the authorization to stop next our building recently. We will update this information immediately, in...

San Marcos, California
Reviewed 23 March 2015

Review collected in partnership with Novotel Hotels
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Helpful?
Thank SMblessings
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Hyderabad, India
Reviewed 21 March 2015

I was expecting a Novotel of European standards, but was pleasantly surprised. I went in expecting more of a 3-4 star experience, but it was really 5 star. The staff was courteous and well trained. The restaurants and bar is high quality. Live music at the bar was good to wind up the day. The club lounge was nice with...

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Helpful?
1Thank SidJHyd
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Sebastian, Florida
Reviewed 21 March 2015 via mobile

This hotel is way over priced with front desk and office staff that is not nice. The service here is the worst. The rooms, 608, has mold in the bathroom and the rest of the room needs an update. Poor value for the price they charge save yourself and book off the airport for a much better overall experience, a...

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Helpful?
1Thank Skokboks
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Honolulu
Reviewed 19 March 2015

Nice comfortable, big rooms. Free WI-FI and broadband Internet cable connect available in rooms. They have 2 restaurants and a lobby bar. The shuttle bus to the High Speed Rail station in Taoyuan stops at the Novotel and you can purchase a bus for 30-NTD at the front desk.

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Helpful?
Thank DYA717
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It's always a pleasure to recived positive feedback from guest. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Bern, Switzerland
Reviewed 17 March 2015

If you are traveling alone and mostly depends on public transport, I would definitely ask you to think twice about choosing here. It is not a place for people that mainly use public transport in my opinion. From THSR station to the hotel, you could only take the bus that going between the airport and the station( or taxi that...

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Helpful?
Thank UUCHI
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Saginaw, Michigan
Reviewed 16 March 2015

This is a wonderful hotel that you got to try it. hotel was very clean, customer service was great and breakfast buffet was awesome. Hotel room also very clean, comfortable and the view also wonderful. however, free shuttle service from hotel to high speed train station is not longer offer and I have to take a taxi.

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1Thank MaxMei
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

canada
Reviewed 13 March 2015

This hotel is very modern. Rooms are cheerful with big windows Nd the sleep and shower were amazing.Staff were extremely helpful and very easy access to the airport which is less then five minutes away.Would definitely stay there again.

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Helpful?
1Thank inuvit
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: RM470 - RM1,001 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
39 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side facing the airport to see planes landing and taking off.”
 of 5 bubbles ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
 of 5 bubbles DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
 of 5 bubbles 32807, 13 Mar 2017 | Read review
“One side of the hotel faces the airport runways. If you're bothered by the noise of planes, request the other side of the building.”
 of 5 bubbles BrianGradySF415, 11 Mar 2017 | Read review
“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 22 Feb 2017 | Read review
5 of 5