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Impala Hotel

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Impala Hotel
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274 Reviews from our TripAdvisor Community

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Showing 218: English reviews
2 reviews
Reviewed 10 June 2016 via mobile

Overall, this place met my (pretty low) expectations in terms of accommodations but far exceeded my expectations food-wise. A colleague had told me the hotel had "good bones" but was a bit run down and the rooms dated. It proved to be an accurate assessment. The circular beds were a bit bizarre and had foam mattresses but were fairly comfortable.... More 

Helpful?
Thank rpcv2002
Zanzibar Island, Tanzania
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 June 2016 via mobile

Oh where do I start.... Extremely overpriced for the service. Breakfast includes stale bread and an array of other stale "pastries", dry and hard "pancakes" and supposedly French toast which actually tastes like what I'd imagine cardboard tastes like. The desk staff are extremely uninterested in working and you could be there for a good 5min before one of them... More 

Helpful?
Thank 608annsalem

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NAIROBI
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 May 2016

Just wanted an experience in an alternative hotel and was disappointing.The name sounds classy but you get surprised at arrival.its an old facility that has seen its glorious past.it would do with major renovations to survive the old famous name.All that said the experience was nice, good food, clean rooms,and friendly staff.My only disappointment was some non residents could find... More 

Helpful?
Thank george o
Cape Town, South Africa
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 March 2016

this hotel is in a good location central to the town...it describes itself as prestigious, luxurious and of magnificent international standard.....I'd say some poetic licence was used here....the rooms are of a good size but the bathrooms need extensive renovation...the place looks run down despite quite an opulent main entrance....some of the ground floor appears to be shared with some... More 

Helpful?
Thank olive c
Aland Island, Finland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 February 2016

We stayed at Impala Hotel for six weeks from December 2015 to January 2016. We had a wonderful time. Staff very nice, polite and helpful Vi had a comfortable, large room on sixht floor with fantastic view. Hotel have tree restaurants with delicious food and servering were excellent. During our stay we went on safari to Serengeti national park, Ndutu... More 

Helpful?
Thank tor9
Oshawa, Canada
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 February 2016

We stayed at the Impala the first night we went to Arusha. The lobby is cool and full of intricate ebony statues. We had drinks and snacks in the bar overlooking the pool. Service was reasonably good and friendly, beer cold, and snacks fine. We had a room with three twin beds - only two had mosquito netting and so... More 

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Thank Cheryl F
A TripAdvisor Member
Reviewed 19 February 2016 via mobile

Very basic for a 'luxury' hotel. Room had no air con. Lamps didn't work. WiFi was very touch and go. Food was not good. Staff didn't smile at all. Location is good, and pool is nice. But service and rooms are much nicer round the corner in the less popular Mvuli Hotel and a lot cheaper.

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 7 February 2016

the dead flowers on the dining room tables say it all... this place is depressing, our room was cluttered and uncomfortable, the staff just seems sad (not one smile..), the food was absolutely terrible!!!!! (we had both dinner and breakfast and both were bad)

Helpful?
Thank Ilana Jilly G
Leuven, Belgium
Level Contributor
126 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 6 January 2016

This hotel had a nice pool (important for the kids), however staff was not very friendly, rooms were a bit old and food was dissapointing. I don't think it was worth the money. The room seemed nice from the first sight, with a round (!) bed, but it was a old. The bathroom was not very clean, and when we... More 

Helpful?
Thank Keppebolletje
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 December 2015 via mobile

i was there for a dinner at their Indian restaurant it was very good dinner because the Indian food which i ate there was great the spice and taste of food makes me feel like i was in India but i notice they dont have hand wash place. And if you need it you gotta go to washroom to wash... More 

Helpful?
Thank Julius B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Impala Hotel

Address: Old Moshi Road | Kijenge Area, Arusha 7302, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: RM513 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Impala Hotel 3.5*
Number of rooms: 160
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Also Known As:
Impala Hotel Arusha
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Questions & Answers

Here's what travellers have asked, with answers from Impala Hotel staff and other travellers.
3 questions
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Athi River, Kenya
5 months ago
Chennai (Madras), India

See all questions (3)

Questions? Get answers from Impala Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower levels seemed to have nicer 'lounge' areas in hallway”
 of 5 bubbles Melodycobra, 9 Nov 2016 | Read review
“Good for short stay”
 of 5 bubbles shrav_19, 9 Jul 2016 | Read review
“Higher up in the hotel as traffics starts early and is noisy and heavy in the round-about adjacent to the hotel.”
 of 5 bubbles Happytraveller604, 26 Jun 2016 | Read review
“fifth and sixth floor rooms have fantastic view, corner rooms are bigger.”
 of 5 bubbles tor9, 21 Feb 2016 | Read review
“High rooms have good views”
 of 5 bubbles marc391, 23 Dec 2015 | Read review
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