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JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
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3,105 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Khao Lak Resort & Spa
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Showing 2,321: English reviews
Sydney, Australia
Reviewed 1 week ago

This hotel is amazing !!!! I first thought is might be a little soulless when I first arrived, but how wrong was I. Once I got into the room and started to unwind and enjoy the hotel and everything it had to offer I was blown away. The rooms are very spacious, and extremely comfortable. Every room is facing some...

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Helpful?
3Thank Saffacookie
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Saffacookie, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. Thank you for spending your valuable time to share your experiences with others here on TripAdvisor. We could not be happier to hear that you had a memorable time with your stay at our resort. Your kind words about...

Melbourne, Australia
Reviewed 1 week ago

This was our second time staying at this hotel. We were welcomed back by Tin's smiling face and Louis' friendly words. We upgraded to a pool access room as we knew how much fun it was and very convenient. The room was a good size and very comfortable. Breakfast was great, there is a large variety to select from and...

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Helpful?
2Thank David W
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear David W, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We could not be happier to hear that you received at warm welcome for our staffs Louis and Tin from the very moment you checked in with us. It sure is a treat to have a pool access...

Woking, United Kingdom
Reviewed 1 week ago

We stayed for 2 weeks in JW Marriot Khao Lak as our first trip to Thailand and we had a really enjoyable stay. We were with a small yoga group and were able to practice each morning on the grass near the sea and evening in a small studio nearby. The hotel staff were very courteous and we were delighted...

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Helpful?
3Thank Julia W
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Julia W, Sunny greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. Welcome to Thailand! We are thrilled you enjoyed you stay with us, our service, activities, and culinary offerings. Many world re-known islands and national parks are just a short distant away: Similan Island, Surin Island, Khao Sok...

Reviewed 1 week ago

The service is excellent, everyone is very helpful and kind. The hotel area is large and has many rooms, but You really do not see so many people around somehow. Atmosphere is very quiet and relaxing. The beach is nice- wide and long. Spa is just amazing, but quite expensive. The pool really is as long as they say, which...

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Helpful?
3Thank Mariloreen
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Mariloreen, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your preferred choice of destination resort. Thank you for your review and you kind comment of the ambiance of our resort. We are located quite a distance from other clustered hotels and resorts in Phuket, but isolation is the charm of our resort....

Plantsville, Connecticut
Reviewed 2 weeks ago

My wife and I just returned from an eleven night stay at the JW Marriott Khao Lak. There is not much more I can say about this stunning resort that I haven't already in previous posts. However, the kindness and warmth in which we treated by staff and leadership of the resort compels me to post this review. This most...

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Helpful?
6Thank TandJalliance
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Tom and Janet, Sunny greetings from JW Marriott Khao Lak and Spa! It is always an honored to welcome back returning guests. Thank you for your continued loyalty to our resort, and spending your valuable time to share your experiences with others here on TripAdvisor. We are happy to hear that our resort has maintained the "paradise" ambiance, and...

Reviewed 2 weeks ago via mobile

I spent nearly 2 weeks at the resort, and this was my third or fourth stay at the Marriott Khao Lak. The resort is beautiful in a secluded, very quiet location. This year though, it went downhill big time. Rooms are showing some signs of wear and tear, with damaged flooring, damaged locks to the balcony, and tired bed sheets...

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Helpful?
1Thank nathb001
Management response:

Dear nath001, Thank you once again for all of your feedback during your stay and in your review. The resort team and I tried so hard to assist you on so many occasions during your stay and I am so sorry that our countless efforts to assist you across the entire resort did not meet your expectations. Please be rest...

London, United Kingdom
Reviewed 2 weeks ago

This is a great hotel. The JW Marriott is one of the best we have been to. It's big, it's beautiful, the staff is super friendly and the food is excellent, specially the Thai Restaurant. We spend almost 3 weeks in the resort and we had the best time. The hotel offers sports and craft classes and we loved the...

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Helpful?
1Thank antonioaxa
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear antonioaxa, Sunny greetings from JW Marriott Khao Lak and Spa! It is an honored to be your choice of destination resort. We could not be happier to hear that you enjoyed your stay with us and to hear that you were able to take advantage of our recreation activities and venturing out to other excursion in Khao Lak. We...

singapore
Reviewed 2 weeks ago

Sometimes people spend so much on their holiday that they feel compelled to write an amazing review just to justify their expensive experience and feel better about themselves. I am not driven by this compulsion. Rather, I prefer to offer an alternative view to help potential visitors avoid disasters. PROS: There is a nice enormous pool that my daughters really...

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Helpful?
Thank AmericanCurmudgeon
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear AmericanCurmudgeon Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa with us. We are delighted to learn your positive feedback on the overall hotel services . We regret to hear that some aspects of your stay did not meet your expectation. May I clarify that all services and...

Yorkshire
Reviewed 2 weeks ago

We stayed here for 2 weeks in January 2017. We had a pool access room. Note some of these have a short walk of 3-5m to the pool or canals and others, like ours opens directly on to the pool. The rooms are great with large comfy beds and lovely bathrooms with a big bath and separate shower. The hotel...

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Helpful?
2Thank BrianK02
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear BrianK02, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your preferred destination resort. Thank you for your recommendations of our resort to others by sharing your experiences to others here on TripAdvisor. We are happy to hear that you took advantage of our pool access room, since the highlight of our resort...

Singapore, Singapore
Reviewed 2 weeks ago

We have traveled as a family to MANY locations throughout Asia and I can really say our experience here was top notch. The property is certainly wonderful, the food quality and selection is great and the rooms are nice and well kept. But all of that can be said about a lot of resorts. For us, the difference here was...

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Helpful?
2Thank jhduckw
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear jhduckw, Sunny greetings from JW Marriott Khao Lak and Spa! We are honored to be your preferred choice of destination resort. Staffs service surely can make or break one's stay while vacationing, and we could not be happier to hear that our staffs were able to provide you with exceptional memorable services. As we Thais, are know for our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: RM477 - RM2,126 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#4 Spa Hotel in Khao Lak
#5 On the Beach Hotel in Khao Lak
#5 Luxury Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
274 questions
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Singapore, Singapore
Southampton, United Kingdom

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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a pool access room and there are places set aside away from young children”
 of 5 bubbles DavidW740, 7 Feb 2017 | Read review
“We prefer pool view as you have more privacy”
 of 5 bubbles antonioaxa, 4 Feb 2017 | Read review
“pool access a must if traveling with children”
 of 5 bubbles AmericanCurmudgeon, 2 Feb 2017 | Read review
“Rows 1 or 3 to get morning sun”
 of 5 bubbles BrianK02, 2 Feb 2017 | Read review
“Ground floor rooms have direct private access to the pool, but only some have child gates - be sure to ask if you have small kids.”
 of 5 bubbles jhduckw, 1 Feb 2017 | Read review
5 of 5