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The Imperial River House Resort

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The Imperial River House Resort
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401 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Sao Paulo, SP
Reviewed 5 days ago NEW

- We stayed only one afternoon and one night and this charming Thai-style hotel deserves a longer time to rest - Friendly and helpful staff - Spacious and clean room - Beautiful wood carvings in the lobby - Large and beautiful swimming pool - Located by the river Kok - Free shuttle to the center with regular schedule. If you...

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Helpful?
Thank McbarrosYue
Singapore
Reviewed 1 week ago

I loved that the hotel was on the side of the river away from the town, so it's quieter and more relaxing. We had a room on the fourth floor that gave us a beautiful view of the river. The hotel room was generous in size and very clean, Thai-style yet modern enough. The hotel itself was very well maintained...

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Thank catesoo
Malaysia
Reviewed 1 week ago

Reception staff were friendly and helpful. We went on a low season and there were less people around. Room was spacious and clean. Very quiet during our visit. Nice river view from the hotel room. We couldnt try their breakfast buffet since there were not many guest. However, we had a sumptuous American breakfast. Surrounding is nice for relaxation. Small...

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Helpful?
Thank Mytravels-Shri
Thailand
Reviewed 3 weeks ago via mobile

We were staying 2 nights at the hotel. The staff are very friendly and helpful, the rooms spacious and clean, the pool oversized. The location perfect next to the river and walking distance to the no. 1 restaurant Chivit. Tv channels forgettable, breakfast like in a typical Thai 3 star hotel. The hotel is lacking any warm atmosphere, it feels...

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Helpful?
Thank Walter Benno S
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Walter Benno, Thank you very much for your feedback ,guest view is always valuable for us to improving our weak point on hotel product.We will try hard to matching client demand as much a possible. Always very glad to have this sharing info from our client and we're expect to have your re-visit again in nearly future. Kind regards,...

Recife, PE
Reviewed 18 January 2017 via mobile

I travel alone for a long time and it's necessary sometimes rest calm and sleep. Respect our body. I loved this resort! I have never been in one resort. Giant rooms, gym, bathroom is very big and clean.

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Helpful?
Thank polyannacunha
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Polyannacunha, Thank you very much for your nice feedback.We're glad to hear that our place was a good part of you holiday.Its power to our team. We do hope that for your next holiday ,you still thinking of us.Looking forwards to your return. Kind regards, Sanpaporn Suwannarat Hotel Manager

UK
Reviewed 8 January 2017

We needed a hotel for one night prior to our travel to Laos. We stayed in Chaing Rai before, there are some lovely hotels around, we wnated to try something new and we liked the description. The place is clean and comfortable, the staff are very friendly, the food was okay. It was fine for an overnight stay, the decription...

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Helpful?
Thank ACL3112
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear ACL3112, Thank you very much for your feedback and very nice you hear you were received a great massage from Ms.Soyfah this message has already passed to her and of course it power her a lot on doing the great service. On other points are also valuable for us to have on customer view ,then we can continue improving...

San Francisco, California
Reviewed 26 December 2016

We really enjoyed our stay at the Imperial River House Resort. The grounds are beautiful, with rolling lawns that meet the water's edge, mature trees and lots of birds and butterflies. The staff was friendly and responsive. The room is beautifully furnished with a nice sitting area and views of the river. The wifi worked great, better than most places...

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Helpful?
Thank haroon10
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Haroon10, Thank you very much for your feedback and we're very glad to learning that you were very enjoy of staying here. We're also very happy to be your part of a great holiday. Very much looking to welcoming you again in nearly future. Kind Regards, Sanpaporn Suwannarat Hotel Manager

Philippines
Reviewed 11 December 2016

This is neither Imperial nor it is a resort. The only truth about this hotel is it is on the river side. Hotel rooms are small, old and stinking. Bathrooms are not cleaned well and amenities in the rooms are very basic. The restaurant food may be good for those who prefer Thai food, but has nothing much to offer...

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Helpful?
Thank HARI_2068
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Hari_2068 Thank you for your feed back.We learned that you were not very happy of staying with us.However your feed back is very valuable for us to improving on weak point. For Internet ,we're accept that in some area may not strong however for January onward the size of Internet will be increased.A part of this from your comment...

Madrid, Spain
Reviewed 25 November 2016 via mobile

I really recommend this hotel if you want to be in quiet and beautiful place. The hotel is located beside the river, thats why it's called river house. The gardens are beautiful and the rooms big and spacious. The pool area is great and very comfortable to chill out. The hotel only has 36 rooms, so not crowds or queues.

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Helpful?
Thank Neo1975
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Neo 1975, Thank you very much for your spending time of giving us a great feedback.You voice is very valuable to maintain and improving standard of hotel and service. We're very much looking forwards to welcome you again in nearly future. Kind Regards, Sanpaporn Suwannarat Hotel Manager

Reviewed 20 November 2016 via mobile

i stayed on 12/11/16, suit room 3rd floor. what a relaxing place! - the room is nice, clean & well maintained. the bed is sooo big & comfortable. balcony with river view & jacuzzi are my favorites. however, TV is placed on the right of the bed, which is inconvenience to watch. - sufficient toiletries. - location is very good,...

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Helpful?
Thank Thedoggy M
Sanpaporn S, Manager at The Imperial River House Resort, responded to this review

Dear Sir / Madame, Thank you very much for sharing your stay and very glad to here that you were very enjoined. Regarding to your feedback for TV place.Yes you are right however with the room layout we are unable to find the better location.Nevertheless guest voice is always valuable for hotel and team to keep improving and trying best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stylish boutique resort with 39 spacious river view rooms, full facilities and homely Thai style services. It is situated along the Kok River. Only 10 minutes away from Airport and town. ... more   less 

Additional Information about The Imperial River House Resort

Address: 482 Moo 4 | Rimkok District, Chiang Rai 57100, Thailand
Region: Thailand > Chiang Rai Province > Chiang Rai
Price Range: RM303 - RM558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial River House Resort 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Imperial River House Resort, Chiang Rai Hotel Chiang Rai
River Hotel Chiang Rai
River Resort Chiang Rai
Hotel Style:
#1 Top resorts Hotel in Chiang Rai
#3 Spa Hotel in Chiang Rai
#3 Romantic Hotel in Chiang Rai
#5 Luxury Hotel in Chiang Rai
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial River House Resort staff and other travellers.
1 question
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Questions? Get answers from The Imperial River House Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large rooms”
 of 5 bubbles McbarrosYue, 18 Feb 2017 | Read review
“I think all rooms face the river but you might want to request this to be sure. You won't get any traffic noise at this hotel.”
 of 5 bubbles catesoo, 14 Feb 2017 | Read review
“I classified it as a budget hotel, we paid less than £ 90 for a night with breakfast”
 of 5 bubbles ACL3112, 8 Jan 2017 | Read review
“Better Opt Out”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Try to get a Balcony Suite if you can afford it - it's well worth it.”
 of 5 bubbles 664CarolynG, 8 Jul 2016 | Read review
5 of 5