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The Regency Hotel Hatyai

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The Regency Hotel Hatyai
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123 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Selangor, Malaysia
Reviewed 13 March 2015

We check in on 6 March 2015. At the same day, at night, i get bite by the insects (photo attached) whole body, i wake up from sleep when i feel pain and itchy. After few minutes, I called reception counter request for change room but they said so full cannot make it although they know the tragedy happened, i...

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10Thank CL060315
Reviewed 31 January 2015 via mobile

Located in good location. Nearby with mall & food outlets.. Very convenient to buy things & foodies. But need to speed up on checking out procedures. Long wait upon check out which is quite frustrating.

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2Thank Ai Ling T
Reviewed 6 January 2015 via mobile

Visit hatyai and stay at this hotel.good:location in the heart of hatyai,1 min walking to lee crown plaza and easy access to tuk tuk(transport).bathtub and shower available Bad: Stay in old wing, view of building. Room smelled weird maybe because of the carpeting. Towels have holes! Some refurbishment need to be done Wifi at lobby was bad as it hard...

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1Thank Nur Adlin Zulei... B
Kuala Lumpur, Malaysia
Reviewed 30 December 2014

OMG. Where do I start? Do I mention the nearly one hour I spent waiting in line because a) reception has never heard of an automated check-in system and b) it never occurred to management to open MORE check-in counters and c) the staff at the check-out side couldn't be BOTHERED to help their colleagues out? (This was in fact...

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4Thank alwynlau
Reviewed 29 December 2014 via mobile

No computer system while checking in. Wait almost 2 hours just to check in. Room and toilet looked old. However location wise and good water pressure. Would not stay here again if i visit Hatyai. Enough once in a lifetime experience

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Thank Joesnan T
Muar, Johor, Malaysia
Reviewed 9 December 2014 via mobile

The hotel situated in the heart of the city. Walk out of the hotel and you are at the night hawkers. Eventhough it was an old type hotel room, but it is comfortable. Good wifi signal in room. Overall, i am satisfied with this hotel.

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Thank Icaziesyira
Reviewed 8 December 2014 via mobile

Stayed 1 nite on the way to Krabi from Bkt Kayu Hitam in northern part of Msia. It's located within the central town area. Hotel provide basic facilities. Furniture is old with no coffee/tea/ kettle in room except 2 bottles of complimentary water. Toilet flush is not in good working condition with stain mark at some places. No wifi service...

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Thank Akuamarin
Reviewed 12 November 2014 via mobile

This hotel is not geared for none asians. Cleanliness and safety were non existent. Wifi didnt work. Breakfast was an abomination. Noisy. Pool water was cloudy. Bathroom towels were changed. But bathroom not cleaned for the 4 nights i was there. The carpet was covered in detritis when i arrived. And no one hoovered while i was there despite the...

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1Thank Claire C
Reviewed 9 November 2014 via mobile

Booked standard room here for 1020baht. Old type hotel. Small room. Got no wifi in room only at lobby. Not recommended for low/average budget traveller since the other hotel got much better room and lower price.

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Thank Momo T
Kuala Lumpur, Malaysia
Reviewed 4 September 2014

Good location,very near to shopping places and restaurants. Good for food hunters. friendly staff, Very fast at check in and you still can bargain for the rate ;) . My observation, the hotel rooms need to be refurbished.

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3Thank HardcoreTraveller50

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Room Service
  • Free Parking
  • Airport Transportation

Additional Information about The Regency Hotel Hatyai

Address: 23 Prachathipat Road, Songkhla, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: RM128 - RM204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Regency Hotel Hatyai 3*
Number of rooms: 436
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Also Known As:
Regency Hotel Hat Yai
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Questions & Answers

Questions? Get answers from The Regency Hotel Hatyai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the royal wing building”
 of 5 bubbles 7476Linda, 15 Dec 2016 | Read review
“Try the high floor and request for the newer wing which is closer to the reception.”
 of 5 bubbles h0rj, 26 Jul 2016 | Read review
“Pay more for a new wing... Wish I knew about that !!”
 of 5 bubbles BelBel1983, 17 Feb 2016 | Read review
“Stay away from the Regency wing of this hotel, take a room in the Royal wing.”
 of 5 bubbles NicholasH454, 1 Nov 2015 | Read review
“stay elswhere!”
  • wallpaper
  • wall
  • carpet
  • depressing
  • forget about havin a bath
 of 5 bubbles fprom, 17 Apr 2015 | Read review
5 of 5