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ibis Phuket Patong

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ibis Phuket Patong
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1,427 Reviews from our TripAdvisor Community

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Showing 959: English reviews
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Auckland, New Zealand
Reviewed 1 week ago NEW

We spend 10 days in this hotel and are satisfied with the choice. Staff at reception were welcoming and friendly, they helped us to get pool facing room which was nice. Girls at the bar made great cocktails and served them with the smile. Room was small but clean and serviced daily. There is not much bathroom amenities but we...

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Helpful?
1Thank mike_waiheke
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear mike_waiheke, Thank you for the 5 star rating & recommendation. We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. It is also great to hear that you had a chance to experience Songkran Festival - Thai New Year. We look forward to welcoming you back in...

Jodhpur, India
Reviewed 1 week ago via mobile

Stayed two nights, Room size (10x12 approx.) too small. Includes 3x2 approx. Bathroom. No Room Services is fine but don't let extra Water Bottle & dis-respectful Front Receptionist. Take Wise decision Dear..... other Properties R much better & Value for Money.

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Helpful?
2Thank Vimal_143
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear Vimal_143, At ibis, our goal is to provide friendly service & comfortable accommodation at competitively low prices. As a standard, 2 bottles of water, tea & coffee are provided daily on complimentary basis. For any extra consumption, we do provide 24 hour food & drinks menu in each room, with clear pricing. You may conveniently place an order by...

Reviewed 1 week ago

Location was great. Just 5 minutes walk to the beach, which is why we chose this place. Family friendly place. We were with small kids and there is a decent pool. Nothing unique as such otherwise. Rooms were small but was within budget, so can't complain. Reception desk was too busy all the time and they hardly have any time...

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Helpful?
Thank Nabajeet K
Kirill M, Manager at ibis Phuket Patong, responded to this review

Nabajeet K, Thank you for a positive review of our hotel! It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui &...

Reviewed 1 week ago

Went for a short trip to Phuket and found this hotel on line. Friendly staff and great location. 5 mins walk to the beach and lots of bars and restaurants around it. Pool area is nice and great to relax! The breakfast buffet is ok, but it gets very busy! All in all a pleasant place to be and we...

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Helpful?
1Thank Pieter D
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear Pieter D, We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, facilities and the friendliness of our staff. Please accept my apologies for the issue with the wi-fi. Rest assured our IT team has been informed to insure that this issue...

Kolkata (Calcutta), India
Reviewed 2 weeks ago

15 minutes walking distance from the hotel...good location...surrounded by shops and eateries.. Best:great travel desk..great experience..we travel to Phi Phi with them..and trust me it was the best ever trip we had...even they organised for a drop til, Krabi post Phi Phi Trip...which had a free drop till our hotel. Regards

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Helpful?
1Thank samirasamira76
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear samirasamira76, Thank you for 5 star rating & recommendation! It is always a pleasure to receive positive feedback. We are happy to hear that your time here was relaxing and that you were able to take home pleasant memories. We look forward to welcoming you back in the near future! Warm Regards, Kirill M.

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

Location Perfect,everything else was disappointing. Rooms were small and not very clean. Breakfast was very poor. Service was poor. Tried ordering room service was told kitchen was closed for cleaning. And the tour service was the worst experience ever. The saless lady very rude.Walked around the area much better hotels available.Shop around.

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Helpful?
Thank Helen B
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear Helen B, Thank you for staying with us and sharing your experience. I am sorry that your overall experience did not meet your expectations, please allow me to express my sincerest apologies. I will share your feedback regarding tour service with the management of travel agency that you inquired with. I am sure that your feedback will serve as...

Reviewed 2 weeks ago via mobile

The hotel atmosphere is very cozy and relaxing specially the entrance despite not having air condition at the entrance but I could enjoy a relaxing hour before going out. The swimming pool is very nice and surrounded by a beautiful greenery area and trees u may enjoy it instead of going out to the beach if one day ur tired...

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Helpful?
2Thank Rami J
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear Rami J, Thank you for the positive rating & recommendations! We always appreciate positive feedback and I will be sharing this with the team to serve as an encouragement as we always look for ways to enhance our services. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also...

Doha, Qatar
Reviewed 3 weeks ago

I stayed there with my spouse for 5 nights. Good Hotel at the center of Phuket. Thing i Like.. Pool... Accessibility to all main location in town. Walk able distance to Bangla Market and other places to explore for food and shopping... Most of the other activities team(Flying Hanuman/ James Bond Island trip/ Phi Phi island) will pick your free...

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Helpful?
2Thank Faber P
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear Faber P, We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed your visit. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya,...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I have stayed 2 times here. But the second time, the TV has lost its channel and there was no effort from Hotel to inform us. We had to call and check and sadly the tv cable remained unfix until we checked out. The room was okay with the price. Location is great. please hire motorcycle in front of the...

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Helpful?
Thank nuruldean
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear nuruldean, Thank you for choosing to stay with us for the second time! Please accept my apologies for the issue with the TV signal. There was an issue with TV outage in entire Patong area, unfortunately this was beyond our control. I am pleased to confirm that our own internal cabling system is functioning well. Thank you again for...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Booked 3 rooms on 3rd to 6th of April 2017. CHECK IN WAS HORRRIBLE.The girl asked me to complete the registration myself even though I stayed in Ibis hotels every fortnight in many countries. Never experienced this before. I am a frequent traveller and loyal customer of Accor hotels.She did not bother at all until I seek to speak to...

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Helpful?
Thank cheahjiunwen
Kirill M, Manager at ibis Phuket Patong, responded to this review

Dear cheahjiunwen, Thank you for taking your time to share your experience. Rest assured that we value all our Le Club AccorHotels members. However, each single guest, regardless of their membership status, is required by Thai law to complete registration formalities. Each time you check-in at our hotels in Thailand, you must present us with valid passport, immigration card and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Ibis Patong Phuket is a tranquil oasis in the heart of Phuket, just 500m from Patong Beach. This modern, fun and friendly hotel offers 260 comfortable rooms. Enjoy the shopping and vibrant nightlife nearby then relax in our restaurant serving Thai style tapas indoors or out in the open air. We offer guests the best value for money with the convenience of 24 hour reception, 24 hour drink and snack service and WiFi internet in all rooms. 45 min from Phuket International Airport. ... more   less 

Additional Information about ibis Phuket Patong

Address: 10 Chalermphrakiat Road | Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM132 - RM308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Patong 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Hotel Accor Patong Phuket
Ibis Phuket Patong
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Patong staff and other travellers.
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Questions? Get answers from ibis Phuket Patong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view is quiet and relaxing - ask the staff they will help”
mike_waiheke, 19 Apr 2017 | Read review
“pool facing”
pieterd594, 16 Apr 2017 | Read review
“We had a pool facing room....great breakfast layout...Pool facing rooms are better to stay with away from the hustle bustle of life.”
samirasamira76, 12 Apr 2017 | Read review
“Pool view with no palm tree block your balcony”
nuruldean, 4 Apr 2017 | Read review
“good budget room”
gautamauddy, 21 Mar 2017 | Read review
5 of 5