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ibis Phuket Patong

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ibis Phuket Patong
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1,372 Reviews from our TripAdvisor Community

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Showing 924: English reviews
Lisbon, Portugal
Reviewed 2 days ago NEW

For the price i paid everything was as expected. The food was not that good but there are enough places around the area to find cheap quality local food. The crew was polite and they made sure to respond to all our needs. The price is fair for the stay we had.

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Helpful?
Thank Remo_Palmiro
Johannesburg, South Africa
Reviewed 1 week ago via mobile

Service was good. Very friendly staff. Rooms are clean but small. Beds are comfy. Food not great. Pool area smaller than we bought from the pics but we could find space when we wanted. Value for money, you get what you pay for.

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Helpful?
Thank champagneordie
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear champagneordie, Thank you very much for a positive review! It is a pleasure to know that you enjoyed your stay with us. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill...

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

I found the hotel fine, no issues. The staff were friendly and no issues with the room. The worst I can say was that the breakfasts were unexciting But were available for a long time. Reading some of the 'terrible' reports about the hotel I would think that the attitude of some of the writers has more than a little...

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2Thank glastar
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear glastar, Thank you very much for your understanding of our effort to provide great service & value for money to all our customers. Despite our utmost efforts, we do unfortunately face some difficult individuals. While we value positive relationships with all our guests, as with any relationship, it is a two-way street, not one. Your comment is a true...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The hotel gave us an enjoyable stay. Nice clean rooms, friendly staff and the reception desk is always ready to hail us a taxi or give us useful information. The poolbar is the perfect location to have a drink at the end of the day.

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3Thank peunhajong
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear peunhajong, We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed the service and the facilities in our hotel. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels...

Oslo
Reviewed 2 weeks ago via mobile

what shall I say? this is my 9th time at this hotel and I can with short words say this: Hospitality, location, quiet, clean and good value for money. I usually order with the breakfast buffet that is a good start of the day. I will be back 😀

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2Thank Nor_wayone
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear Nor_wayone, It's a pleasure to receive a praise from long-term guest! Thank you for choosing to stay with us every year since our hotel opening 9 years back! I am happy to hear that we continue to maintain our service standards and brand values over the years. I will make sure to to share your compliments with our entire...

Krasnoyarsk, Russia
Reviewed 3 weeks ago

I stay at ibis in Moscow and Nizjniy very often for working, but its my first time at their resort. I think this is awesome value for money. Always at ibis, one feels like home. Courteous reception girls were doing a great job juggling guests in what looked like a busy hotel. Their english and manner is good, exactly what...

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3Thank superyamanova
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear superyamanova, Thank you for the 5 star rating & recommendation! We are delighted to see that you enjoyed your stay in our hotel and that our friendly staff made it a success. I will make sure to share you compliments with our service team. Thank you for your continued loyalty to ibis brand, please don't hesitate to also visit...

Bengaluru, India
Reviewed 3 weeks ago

We booked IBIS Phuket Patong through Yatra.com. Location: 5 mins walk from Patong Beach; 5-7 mins from shopping hub; Pool is small but good; Rooms are clean. Front desk - They pretend to not understand your english. Initially told me that the booking was not there, blamed the agent. Then told me that breakfast not included when I checked in...

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1Thank SS1803
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear SS1803, Thank you for taking your time to share your experience. It is a pleasure to know that in overall you enjoyed your stay with us. Please accept my sincere apologies for the confusion with your reservation upon arrival. I am aware of your case and would like to confirm that the agency you booked through, does not offer...

Hyderabad, India
Reviewed 3 weeks ago via mobile

Ibis patong has a great location.. its 2 min Walkway from main road .. 5 mins walk way to Patong beach And you can walk to shopping hub and bangla street easily from there in case you are interested. Also all basic necessity like ATM and Seven 11 are also available near by. Now the inhouse of the hotel..it had...

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5Thank showstopper3
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear showstopper3, Thank you for taking the time to leave a positive review of our hotel! We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other...

Richmond
Reviewed 3 weeks ago via mobile

Great place for all travellers. Close to Patong Beach. Pool is a bonus. Rooms and bathrooms clean. Right in the centre of everything. Rooms were a bit loud at night and could here lots from the other rooms.

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4Thank J3164UHjosephs
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear J3164UHjosephs, We would like to thank you for staying with us at ibis Phuket Patong, and for taking time to write these valuable comments.We are delighted to read that you had an excellent stay here at ibis Phuket Patong. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also...

Johor Bahru, Malaysia
Reviewed 3 weeks ago

Arrived and was served by a very rude front counter staff. We had some problem in the booking in the family room, which was supposed for 2 adults and 2 children (we have 4 adults and 1 child). They insisted that we couldn't add the extra mattress, and kept stressing in a very rude and angry tone that the room...

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1Thank andrewchengyc
Kirill M, Operation Manager at ibis Phuket Patong, responded to this review

Dear andrewchengyc, While we value your opinion, we are disappointed to receive such an exaggerated review of your booking experience. I was personally present during your arrival and guided our team to offer you appropriate assistance. May I remind, that your Booking.com voucher clearly stated the size of the room (31sqm), maximum capacity (2 adults + 2 children), bedding configuration...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Ibis Patong Phuket is a tranquil oasis in the heart of Phuket, just 500m from Patong Beach. This modern, fun and friendly hotel offers 260 comfortable rooms. Enjoy the shopping and vibrant nightlife nearby then relax in our restaurant serving Thai style tapas indoors or out in the open air. We offer guests the best value for money with the convenience of 24 hour reception, 24 hour drink and snack service and WiFi internet in all rooms. 45 min from Phuket International Airport. ... more   less 

Additional Information about ibis Phuket Patong

Address: 10 Chalermphrakiat Road | Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM134 - RM398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Patong 3*
Number of rooms: 258
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, ACCOR and Hotels.com so you can book your ibis Phuket Patong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Patong Phuket
Ibis Phuket Patong
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Patong staff and other travellers.
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Questions? Get answers from ibis Phuket Patong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is good”
 of 5 bubbles superyamanova, 28 Dec 2016 | Read review
“Choose 4th or 5th floor, pool facing. Also if you are with family ask for connecting rooms.”
 of 5 bubbles SS1803, 28 Dec 2016 | Read review
“We hardly spent any time in the room itself, Phuket has sooo much to offer!”
 of 5 bubbles 705elaniev, 20 Dec 2016 | Read review
“Rooms on the pool side”
 of 5 bubbles Jantjevdp, 17 Dec 2016 | Read review
“Rooms facing the road”
 of 5 bubbles 20abhijitp, 5 Dec 2016 | Read review
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