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Swissotel Resort Phuket Patong Beach

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#39 of 319 Hotels in Patong
Certificate of Excellence
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Swissotel Resort Phuket Patong Beach
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716 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

we staying in hotel, this hotel is very clean, have big bed, have lovely staff, delicious breakfast 🍳, and great pool in 7 floor so clean with great view, tonight have last night in swissotel i will come back❤️

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Helpful?
Thank parvin E
Manchester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Hotel was great and with great people on the reception specially, location was good too 3 mins away from patong beach and around 10 mins walking to patong street, hardrock caffe and hooters are in the same building of the hotel.

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Helpful?
Thank Jsmith890318
About Hotel's Favourite Review
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Jsmith890318, We are very grateful you took the time to share your experience with Swissotel Resort Phuket Patong Beach. We are delighted to hear you enjoyed your visit, and our colleagues were able to be a part of your positive impression. We look forward to your return in the near future, and hope you will contact us directly if...

Reviewed 3 days ago NEWvia mobile

Stayed here 5 nights during the Songkran festival which was a blast, literally. The location is great, close to the beach and right down the other end of the strip from Bangla rd, so it was nice and quiet at night. The bed was comfy...I prefer a harder bed. The lobby is great but the rooms and passage ways are...

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Helpful?
Thank snowges
Albury, Australia
Reviewed 1 week ago via mobile

Pluses for the hotel include easy access to everything Patong offers, good for Westerners who don't want authentic Thai experience (near Hooters, Hard Rock Cafe, Lavazza coffee, Irish pub etc), clean and well presented lobby. Minuses include sticky feeling in a humid room, crappy pool area, beaten up room and common areas except the lobby (chipped paint, rust stains, struggling...

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Helpful?
Thank Albyross
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Albyross, We appreciate you taking the time to provide your comments regarding your experience. We are happy to hear you did enjoy some aspects of the trip, but equally disappointed to learn you had some issues. We apologize and thank you for your patience and understanding. Your feedback is important to us, and will prove valuable in our efforts...

Reviewed 1 week ago via mobile

We have stayed at Holiday Inn Ban Thai Millennium Andaman Graceland Novotel And this Swissotel (Dusit2)is the best hotel in Patong and we have stayed in Patong 10 times. In above hotels at various times. We are in a one bedroom suite 664 great room. You get free access to a clubroom where you get free drinks, food from 5-7pm...

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Helpful?
Thank Juliemoyle
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Juliemoyle, We are delighted to hear your about your exceptional experience. Thank you for sharing your comments on TripAdvisor. Your sentiments will be shared with all of our colleagues, and serve as great recognition for their efforts. We look forward to your return, and thank you for your loyalty. Safe travels! Warm regards, Miguel Maldonado Hotel Manager Swissotel Resort...

Reviewed 1 week ago

They moved us from pool side to street side because they overbooked. Pillows were terrible, bed was hard but the gym was great and so was the breakfast. Good except for sleeping in, which is the whole point..

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Helpful?
Thank Ash M
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Ash M, We appreciate your comments regarding your experience. It is regretful we didn't meet your expectations, and we apologize. Your feedback is very important to us, and serve as an opportunity to improve. It is good to hear you enjoyed breakfast and the fitness facilities. We hope you will afford us the opportunity to be your host on...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

When we got in our room was ready but it was unacceptable since it didn't have a balcony and overlooked an ally full of garbage. The reception quickly moved us into a twin room which was much better with a balcony overlooking the Main Street, since they didn't have a king bed room available until the next day. The rooms...

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Helpful?
Thank Mani R
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Mani R, Thank you for sharing your thoughts regarding your experience. We apologize for not living up to your expectations. Please rest assured our colleagues always do there best, and work hard to be as accommodating as possible. Your comments will be shared with everyone as appropriate to assist in our efforts to improve our products and services. Thank...

Reviewed 1 week ago via mobile

I booked this hotel expecting it to be amazing due to its ratings and overall brand name. I was kind of disappointed with their lack of attention to detail and a couple of really concerning events that took place there. Firstly, booking airport transfers turned out to be a massive mistake as the driver was either not at the airport...

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Helpful?
1Thank Sonja M
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Sonja M, Thank you for taking the time to send us your comments. It is regretful we did not meet your expectations, and we apologize. It is disturbing to receive such an allegation regarding a safety issue as we received no information from you or anyone else regarding any such concern. We take safety and security very seriously, and...

Greater Sydney, Australia
Reviewed 1 week ago

My wife and I stayed recently at Swissotel Resort Phuket Pathong Beach. We stayed last year in Deevana Plaza around the corner, so we decided to stay in the area which is close to everything in Pathong. The hotel is positioned close to the beach, surrounded with numerous dining options, supermarket (Seven Eleven) money exchange facilities and travel agent stalls....

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Helpful?
Thank Romeo B
Ghaziabad, India
Reviewed 1 week ago

Swissotel is a great place to stay in Patong, very close to beach and local market. Hotel gives a great experience to its guests. Rooms are very well maintained and beds are very cozy. A great way to spend your time in Phuket.

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Helpful?
Thank Flashwanderer
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Flashwanderer, Thank you for sharing your great experience in TripAdvisor. Our colleagues at Swissotel Resort Phuket Patong Beach strive to provide great experiences and they will be delighted to learn they were successful. We look forward to your return and hope you will contact the hotel directly for your next visit. Best regards, Miguel Maldonado Hotel Manager Swissotel Resort...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 

Additional Information about Swissotel Resort Phuket Patong Beach

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM295 - RM590 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach
Hotel Style:
#10 Spa Hotel in Patong
#12 Luxury Hotel in Patong
#14 Romantic Hotel in Patong
#23 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Resort Phuket Patong Beach staff and other travellers.
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Questions? Get answers from Swissotel Resort Phuket Patong Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the East side are noisier because of the Hard Rock cafe on the ground floor”
romeob547, 13 Apr 2017 | Read review
“Ask for the Rooms facing the Pool, they are the best”
Flashwanderer, 12 Apr 2017 | Read review
“Higher floor and avoid room that has window open to inside corridor”
shagunk2014, 12 Apr 2017 | Read review
“Do yourself a favor and book a suite room, much much better than regular rooms”
617megant, 22 Mar 2017 | Read review
“try for a poolside room and not one over the main street”
sasha666, 27 Feb 2017 | Read review
5 of 5