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The ASHLEE Plaza Patong Hotel & Spa

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The ASHLEE Plaza Patong Hotel & Spa
The ASHLEE Plaza Patong Hotel & Spa
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449 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Reviewed 18 December 2016 via mobile

Hotel seems dirty and outdated. Pillows are yellow from dirt and previous guests sweat. No slippers or bathrobe provided. Wifi is slow and constantly disconnecting. Staff are unhelpful. Bathroom is small, dirty and basic. Kettle was broken and leaking. Overall would definitely not recommend to anyone. Stay away from or your holiday will be ruined. We had a lot better...

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Helpful?
Thank Ewa W
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Ewa Greeting from The ASHLEE Patong Hotels Thank you so much for sharing your reviews and feedback staying with us. We would say apologize for inconvenience occurred during your stay. Please to inform that in case that the room and some amenities inside is broken or not ready to serve, you are able to give the feedback to...

Reviewed 16 December 2016

Stayed in this hotel fir 2 days. First of all the rooms were not at all spacious and didnt looked like a four star hotel. i had booked deluxe room but they were worse than the basic standard rooms. Small rooms. Staff at reception was friendly. Breakfast was poor with very less variety and poor taste. Location was fine, near...

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Helpful?
Thank piyush r
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Piyush Greeting from Phuket Island. Hope you are doing well and thank you so much for sharing your experience staying with us via Tripadisor.com. We are truly sorry for any inconvenience that our facility and service didn't reach to your expectation and make your disappoint. Please to inform that our standard room starting from 30 Sq.m. with balcony...

Reviewed 12 December 2016 via mobile

This hotel was right next door to Malin markets which made it easy to find something new to try for lunch or dinner. Breakfast was included but was very basic and repetitive as it was the same everyday. Small-ish balcony and friendly service. It was a 10minute walk to Bangla or a 10min walk to the beach.

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Helpful?
Thank Daniel S
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Daniel Greeting from The ASHLEE Patong Hotels. Thank you so much for sharing your experiences staying at The ASHLEE Plaza Patong Hotel & Spa. It is our pleasure to hear that you have a memorable experience with our hotel. For daily breakfast, we provide the buffet breakfast with American breakfast, salad bar, Asian cuisine corner and fruit juices....

Reviewed 6 December 2016 via mobile

Bed always felt dirty. Could feel grains of dust/sand. They have a good range for breakfast and the quality is average. Reception is alright... the shower was mouldy and the sink would flood easily. The location of the hotel is pretty good considering its next to a market which has good prices in relation to other places on Patong.

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Helpful?
Thank Fenny C
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Fenny Greeting from The ASHLEE Plaza Patong Hotel & Spa Thank you so much for taking time to share your experiences at The ASHLEE Plaza Patong Hotel & Spa. As we have read your feedback, we are truly sorry to hear that your pleasant stay is not full satisfying. Please to inform that if there is any inconveniences...

Dhar, India
Reviewed 6 December 2016 via mobile

Phuket and kosamui Hotel stay And site scene experience. In Phuket we stay in hotel Aashlee for 3 night .Its Location is good .All market and beach with in 2 km. It has 3 Block seprately rooms are good interior design but in bathroom shower cabin is very congested. Open area around hotel is very less. Staff is good and...

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Helpful?
Thank Batham N
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Batham Greeting from The ASHELE Patong Hotels First of all, thank you so much for taking time to share your experiences at The ASHLEE Plaza Patong Hotel & Spa. We are grateful that you are happy with our amenities and services and we are truly sorry for any inconveniences occurred during your stay. Please to inform that our...

Reviewed 29 November 2016

For any hotels to be rated good is that you expect the rooms and specially the bathrooms to be big and comfortable and most importantly clean, this hotel provides you with the best of the rooms and amenities (mini-bar, wi-fi, laundry service etc.). The hotel is strategically placed near the market where u can tingle your tastebuds with the delicious...

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Helpful?
Thank mehul d
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Mehul Greeting from The ASHLEE Patong Hotels Thank you so much for taking your times to share your reviews at The ASHLEE Plaza Patong Hotel & Spa. We are really appreciated to hear that you have the wonderful stay and memorable experiences. Your pleasure stay is our goal and we will share your reviews to the whole team....

Reviewed 25 November 2016 via mobile

Stayed here for 6nights and didnt enjoy the hotel one bit. Breakfast was poor. Wi-fi was bad. Pool area is very basic and looks nothing like the photos. Kept finding countless bugs and insects in our room everyday. Also kept hearing what must be a rat scurrying in the ceiling void everynight. Comfy bed is about the only good thing!...

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Thank Sean D
Mumbai (Bombay), India
Reviewed 24 November 2016

The hotel has four buildings located close to each other. Very clean locality. Location is superb in terms of accessibility to beach Spa's , local market and countess eating spaces. Rooms are clean. Break fast is included and spread is good. There is a small clean swimming pool on top of each building. Wi-fi is free and is fast. Room...

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Helpful?
Thank MVPkumar
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Patong Hotels Hope you have a wonderful vacation here in Patong, Phuket Island. We are really happy to hear that you have the great time with us. The staffs and management team try our best to serve the pleasant stay and memorable experience to all the guests. Our hotel has room service available with...

Bishan New Town, null, Singapore
Reviewed 24 November 2016

I have stayed in this hotel (under its old name as well) many times when in Phuket solo. I always get good deals so its cheap and normally get an upgrade to the 5th/6th floor. I've never had a problem with the rooms plus I tend not to spend a great deal of time in the room. The location is...

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Helpful?
Thank Tony H
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Tony Greeting from The ASHLEE Plaza Patong Hotel & Spa Hope you have the great holiday here with us and we are really appreciated to hear that you return to stay at The ASHLEE Patong Hotels once again. Your happiness and pleasant stay is our goal. Thank you so much for your reviews/comments via Tripadisor.com. we hope to...

Sydney, New South Wales, Australia
Reviewed 18 November 2016

I bought a "stay 3 nights and get upgrade from superior room to deluxe, with free wifi, free breakfast. They put me in a superior room which was not nice, dark, small and dingy. The first night was a brawl between male companions and owing money. I was on the 3rd floor. When I enquired why I was put into...

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Helpful?
Thank Linda J
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Linda Greeting from The ASHLEE Patong Hotels Hope you are doing well and thank you so much for your stay with us. We are truly sorry for any inconvenient occurred during your stay. Your comments and feedback are our pleasure to improve our business. We hope to have a chance to serve you in the future. Best regard,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 

Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM71 - RM316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket
Hotel Style:
#46 Spa Hotel in Patong
#51 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from The ASHLEE Plaza Patong Hotel & Spa staff and other travellers.
16 questions
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Mumbai (Bombay), India
5 months ago
Paisley, United Kingdom
1 month ago
London, United Kingdom

See all questions (16)

Questions? Get answers from The ASHLEE Plaza Patong Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3-4 buildings the hotel owns in that area, so choose the building with the buffet/ pool in it.”
 of 5 bubbles bnsgs, 20 Feb 2017 | Read review
“All seem to be the same in the various buildings”
 of 5 bubbles 811MikeLG, 24 Jan 2017 | Read review
“always arrive by morning flight as the entire city is dug up and airport to hotel they are taking 3 hours drive instead of 1 hour ,”
 of 5 bubbles Ahmed441, 4 Jan 2017 | Read review
“Best rooms in main reception block on as it has 4 buildings”
 of 5 bubbles johne598, 28 Dec 2016 | Read review
“Higher floors are generally better (main building)”
 of 5 bubbles 746tonyh746, 23 Nov 2016 | Read review
5 of 5