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Andaman Embrace Patong

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Andaman Embrace Patong
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451 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

I feel the room is great, clean and well design materials. Staffs are so friendly and energetic to welcome the guest. Love to stay here longer next time with my friends. The breakfast has a variety of food, specially my favourite tropical Thai fruits.

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Helpful?
Thank ohmnaayutthya
Reviewed 4 days ago NEWvia mobile

the hotel was good and staff where very friendly . location is superb . rooms were cleaned properly . nice and calm place .. hotel is centre to all location such as jugceylon mall and bangla street . if you get this hotel at good price then it's best of ramada phuket, deewana patong , sea sun and sand etc...

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Helpful?
Thank Nikesh K
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future.

Bristol, England, United Kingdom
Reviewed 1 week ago

As the heading of the review summarizes it's all about the location. Close to the beach, restaurants, shopping center & night life... All in easy walking distance. The hotel however lacked that homely feel. Staff were friendly but reclusive. Whenever you needed something there was a wait....Front desk was well staffed but there was a shortage in other areas.. Pool...

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Helpful?
Thank Larry B
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Regarding the general maintenance plan, we are actually refurbishing our facilities on the planned schedule and It will be conducted in an appropriate time and period. Thanks again and we look...

London, United Kingdom
Reviewed 1 week ago via mobile

Hotel overall OK. I think pool area is the best part of this hotel. The room itself had a funny maldy smell. Bed very comfy, good few tv channels, powerful shower. The reception staff not as professional(not all of them) but good few have this "I can't be bother to help" attitude. Definitely not 5*(nowhere near).

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Helpful?
Thank Tomek S
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to...

Reviewed 2 weeks ago via mobile

Absolutely amazing! Great service! The room is very nice and clean. Love the pool and it's just a walking distance to the beach. Staffs were very friendly and attentive. If you are looking for a quiet neighborhood but just a walking distance to shopping areas, bars and the beach then totally recommended!!!

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Helpful?
Thank Nuno A
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

Reviewed 2 weeks ago

i booked the room via agoda, they had frequent promotion, I kept checking till i got this good deal. The price i paid worth the stay. me and my bf visited Phuket couple of times, but love this hotel most. If you love night life, the hotel is right into it at Patong beach. hotel has thick wall. I really...

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Helpful?
Thank Fai N
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future.

Reviewed 3 weeks ago via mobile

Stayed here for two nights and three days. I give this place 2.5 stars. It's a decent place, but not worth what I paid for it. The furniture in the room is dated and the lightening is not the best. The bathroom has even worse lighting. The shower is on the same floor as the toilet, so if you shower,...

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Helpful?
1Thank Anoli P
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope a change to serve your...

Reviewed 3 weeks ago via mobile

Management at this hotel should really take our reviews seriously and lift there game or go broke!!! Your hotel and staff are really pathetic. We stayed in the lotus cottage.....same as other bad reviews on here....wifi a complete joke....we complained several times, staff placed a modem in our room to no improvement at all. The bath constantly leaked which made...

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Helpful?
Thank Brad F
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you very much for your informative review and comments. We also thank for your recent stay with us that helped us see what shall be done to meet more guest satisfaction. We assure you of more seriously retraining our staffs how to be more professional. Thank you again for your stay and we look forward to welcoming you again...

Patong
Reviewed 3 weeks ago via mobile

Stayed here with my husband for 4 nights while on holiday in Phuket. Room is very clean and decent in size. Breakfast at the restaurant was pleasant with a good selection of food and fruits. The location and staffs are the best things about this hotel!!! This area is quiet enough and away from the mad crowd at Bangla and...

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Helpful?
1Thank Salisa L
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future.

Singapore, Singapore
Reviewed 4 weeks ago via mobile

I travel frequently to Thailand and this hotel just ruined my impression of the country! The staff was a bunch of disrespectful goons who tried to make money off us when they gave us water bottles as well!! They wifi did not work most part of the stay! The staff lost our luggage when we checked in and we had...

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Helpful?
Thank shinjika
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We are terribly sorry for disappointing you upon check in. We assure you of more seriously retraining our staff how to be more professional but our hotel had rules and regulation that our staff have to follow. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again for your comments and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 

Additional Information about Andaman Embrace Patong

Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM205 - RM837 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket
Hotel Style:
#24 Top resorts Hotel in Patong
#31 On the Beach Hotel in Patong
#42 Spa Hotel in Patong
#47 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Andaman Embrace Patong staff and other travellers.
24 questions
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Melbourne, Victoria, Australia
London, United Kingdom
London, United Kingdom
over a year ago

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Questions? Get answers from Andaman Embrace Patong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Room with Balcony has amazing view of Patong Beach !”
 of 5 bubbles ohmnaayutthya, 22 Jan 2017 | Read review
“Get the higher level rooms facing the beach ( on the far end) for the best views or the ones with verandas.”
 of 5 bubbles LarryB574, 15 Jan 2017 | Read review
“best views”
 of 5 bubbles , 4 Jan 2017 | Read review
“Our room overlooked a large fishpond and gardens, with the ocean in the background. We watched lovely sunsets each night. .”
 of 5 bubbles E503OUjuliem, 28 Nov 2016 | Read review
“Lotus Cottage is the best ever!!!”
  • Lotus Cottage in the garden
  • Lotus Cottage Bedroom
  • Lotus Cottage
  • Lotus Cottage Exterior
 of 5 bubbles bestorworstx, 28 Oct 2016 | Read review
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