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Phuket Marriott Resort & Spa, Merlin Beach

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#31 of 312 Hotels in Patong
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Phuket Marriott Resort & Spa, Merlin Beach
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1,828 Reviews from our TripAdvisor Community

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Showing 1,674: English reviews
Milwaukee, Wisconsin
Reviewed yesterday NEWvia mobile

I was skeptical after booking this hotel due to previous negative reviews, but am happy i did. i used the marriotr mobile checkin when i was leaving the airport in bangkok. Upon arrival at the hotel at noon i was greeted warmly and told they were expecting me and that my room was ready. They also stated that they had...

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Helpful?
Thank BrewCityGuy
London
Reviewed 2 days ago NEW

It was our first trip to Phuket hence I searched around for some time to book a hotel. Initially it was off putting to hear from other reviewers to keep away from Patong area but at the end I booked this hotel due to Marriott name and assurance I am glad that I did. The hotel is 5-10 minutes away...

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3Thank Karaliayfer
Gainesville, Georgia
Reviewed 2 days ago NEW

Plenty to cover here. The property reopened as a branded Marriott about 6 weeks ago as I understand it. When I made my reservation the property had not reopened yet. I had assumed it was a new hotel/resort when I made the reservation since it wasn't here on my last trip to Patong 3 years ago. A big mistake on...

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Helpful?
1Thank Ace M
Cumbernauld, United Kingdom
Reviewed 2 days ago NEW

On arrival our room wasn't ready and we had to wait around for 3 hours which was not a good start after a long haul flight. we then had to sign paperwork and agree for a charge to be put against a card for services we 'may' use. this fee was expensive and converted to £750 UK sterling. Paperwork was...

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Helpful?
Thank vicky121299
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear vicky121299 than you for posting your comments on your recent stay with us in Phuket and high lighting some key ideas on improving the resort. As I am not sure who you booked the hotel I cannot comment on the tour operator has in its description of the hotel and also the distance to Patong, which is 3km from...

Reviewed 5 days ago NEW

We stayed for 13 nights from Dec to mid Jan 2017 and we were a family of 5 - 2 adults and 3 children (8,9 and 10month old baby). I Was a bit apprehensive about the hotel since it was newly taken over by the Marriott and reading some bad reviews, so was prepared for some teething issues. I had...

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2Thank Antarcia L
Reviewed 5 days ago NEWvia mobile

Stayed at the"newley" taken over Marriott Merlin Beach Resort for Christmas and New Year with 15 friends and family and found the hotel to be everything i expected,great pools for both adults and children,clean rooms,comfortable beds,good restaurants and cold beer,obviously as the hotel is in transition there are bound to be teething problems as new staff are brought in,but anything...

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Helpful?
2Thank Steven C
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Steven C Thank you for choosing our resort during your recent visit to Phuket. I appreciate the valuable time you have taken in writing us about your experience during your stay and that is pleasing to read your feedback on your stay and that you enjoyed the New Years Eve Gala event. I will pass on your feedback to...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

We recently stayed at this "Marriott" hotel which is on Merlin Beach not Patong Beach. When we arrived it looked like an old unbranded hotel but on arriving in the lobby it was renovated to Marriott's usual standard and check in went smoothly. We had booked Ocean View Room and found ourselves in the only elevator in this 4 storey...

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Helpful?
Thank Roger D
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear Roger D Thank you for choosing our resort during your recent visit to Phuket. I appreciate the valuable time you have taken in writing us about your experience during your stay. Firstly please accept my sincerest apologies on your experience when trying to book a show with the concierge team, when I followed on your feedback I was informed...

New York City, New York
Reviewed 6 days ago NEW

I stayed in that hotel for several days just last month (Dec 2016). I must say the employees are kind and really trying to be helpful. The hotel just opened after some good renovation particularly to the pools, restaurants and lobby. However, there are still several severe shortcomings among which: 1. Managers of the hotel careless about guests concerns (i.e....

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1Thank BizVoyageur
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear BizVoyager I would like to apologize that you were disappointed with your stay with us and guest comments and feedback is always listened to, as this is the only way that we can make improvements. We believe that some of these issues that you have raised have already been rectified, but I do appreciate your feedback as one issue...

Melbourne, Australia
Reviewed 1 week ago

Very Friendly People and love to go back again. I found nice taxi driver from Merlin Beach resort called Mr Sak and he is very reliable and trustworthy guy. took us everywhere and very comfortable van. Anyone going there take the taxi from the airport to hotel. do not book before or from the hotel they are very costly. i...

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Helpful?
2Thank AUSSUPPORT
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear AUSSUPORT Thank you for choosing to stay with us, and that you enjoyed your stay with us. I look forward to welcome you again when you choose to come back to Phuket Best Regards Trevor May General Manager

Naples, Florida
Reviewed 1 week ago via mobile

A wonderful place to stay away from Padang beach, yet a 10 minute drive if you want to go there. The rooms are very large and the public areas are great. Several restaurants to choose from. Two large pools and a private beach makes this the perfect resort.

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2Thank pupstars
tmay275, General Manager at Phuket Marriott Resort & Spa, Merlin Beach, responded to this review

Dear pupstars Thank you for choosing to stay with us and your stay with us was enjoyable I look forward to welcome you back in the future Best Regards Trevor May General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Restaurant
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Set amongst forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, the resort boasts its own reef and stylish accommodation. Our resort is the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Our resort has an outstanding activity program for all ages offering extensive options for the most discerning traveler. ... more   less 

Additional Information about Phuket Marriott Resort & Spa, Merlin Beach

Address: 99 Muen-Ngoen Road | Tri-Trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Merlin Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: RM500 - RM1,001 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phuket Marriott Resort & Spa, Merlin Beach 5*
Number of rooms: 414
Reservation Options:
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Also Known As:
Merlin Beach Hotel Patong
Merlin Beach Resort Phuket
Hotel Merlin Beach
Beach Merlin Resort
Beach Merlin Phuket Resort
Merlin Beach Phuket
Phuket Marriott Resort & Spa, Merlin Beach Patong
Hotel Style:
#12 Top resorts Hotel in Patong
#13 On the Beach Hotel in Patong
#15 Family Hotel in Patong
#15 Romantic Hotel in Patong
#19 Spa Hotel in Patong
#22 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Marriott Resort & Spa, Merlin Beach staff and other travellers.
92 questions
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Questions? Get answers from Phuket Marriott Resort & Spa, Merlin Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 3 by the sea”
 of 5 bubbles Karaliayfer, 16 Jan 2017 | Read review
“Very few Andaman sea view rooms available. Probably overated. Stick to the pool rooms”
 of 5 bubbles AceM94, 16 Jan 2017 | Read review
“top pool view floors have some view of ocean”
 of 5 bubbles antarcial, 13 Jan 2017 | Read review
“I would recommend rooms by the beach or right at the pool where you can access the pool from the balcony :)”
 of 5 bubbles BizVoyageur, 12 Jan 2017 | Read review
“Pool View or waterfall view”
 of 5 bubbles AUSSUPPORT, 11 Jan 2017 | Read review
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