We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Serenity Resort & Residences Phuket

Show Prices
#6 of 42 Hotels in Rawai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Serenity Resort & Residences Phuket
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,053 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 833: English reviews
Start your review of Serenity Resort & Residences Phuket
 Click to rate
southern england
Reviewed 2 days ago NEWvia mobile

We stayed at the Serenity in a H2O suite as our last hotel in Thailand and it was amazing. We had previously stayed at karon beach which is a lovely area but in terms of the hotel this is the nicest I've ever stayed in not just in Phuket but anywhere! The suite is split over 2 levels with a...

 Report
Helpful?
1Thank vacationqueen1980
Reviewed 5 days ago NEW

we had booked to stay longer as we loved it. We stayed in the 2 bed sea view suite which was more like a large apartment. It was spotless, comfortable, incredibly private and beautiful. The views of the bay and islands were breathtaking and will stay in my mind forever. The pool and pool area is beautiful with discrete professional...

 Report
Helpful?
Thank peter l
Reviewed 1 week ago

We arrived early and they checked us in and gave us a free upgrade. We had already purchased a sea view penthouse suite but were put right up against the ocean verses 50 feet away (which would have still been very close.) The suite was the largest I had ever stayed in with 3(ish) stories. The very top is an...

 Report
Helpful?
Thank Judy W
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Judy, Thank you so much for your nice review and compliments, which we certainly appreciate and i will pass it on to our team! With kind regards, Urs - General Manager

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Serenity resort for a week with breakfast in the Penthouse with sea views. The hotel was nice and clean the Penthouse was large with two large patio areas with one rooftop. The views of the ocean were excellent. Nice swimming pool bit not much atmosphere around the hotel. Drinks and food in the mini bar were standard price...

 Report
Helpful?
Thank GenitcallyM
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear GenitcallyM, Thank you very much for your review, comments and suggestions. Please be informed that the addition of 7% VAT and 10% service charge is not a rip-off but actually according to the law and rules when doing business in Phuket. Lots of restaurants dont add VAT to their bills and subsequently dont pay it to the government, which...

Baldock, United Kingdom
Reviewed 1 week ago via mobile

Stayed for 2 nights, ended up arriving early so our bags were looked after while we went off for the day. Amazing staff! My feet were swollen from the long flight so one of the staff offered me her personal flip flops bless her! Very clean, lots of room. Shower was bliss! Highly recommend.

 Report
Helpful?
Thank amixlou
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Amixlou, Thank you so much for your compliments about Serenity and our team, which are much appreciated! Sincerely, Urs - General Manager

Reviewed 1 week ago

We just returned home from 2 weeks in Thailand and stayed here for 5 nights. We wish we had booked to stay longer as we loved it. We stayed in the 2 bed sea view suite which was more like a large apartment. It was spotless, comfortable, incredibly private and beautiful. The views of the bay and islands were breathtaking...

 Report
Helpful?
1Thank Sallyfo
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Sallyfo, Thank you very much for your nice review and compliments! Sincerely, Urs - General Manager

Reviewed 4 weeks ago via mobile

Definitely we will come back . The hotel is amazing . The staff are very friendly, rooms are clear and tidy, the food is tasty . The view and swimming pool are perfect . Free internet, free gym ( 100% excellent) , free transport every day to Patong ! We left the hotel happy and with good experience . Hope...

 Report
Helpful?
1Thank Veselina P
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Veselina, Thank you very much for your review and comments! With kind regards, Urs - General Manager

Melbourne, Australia
Reviewed 20 March 2017 via mobile

Stunning hotel, upgraded to the rooftop penthouse suite with jacuzzi. Infinity pool with views of Chalong Bay, this is a stunning hotel. Friendly staff, thanks to Po and the bar staff for looking after us so well. Great buffet breakfast, plenty of parking and just simply stunning. Live music pool side 3 times a week too!

 Report
Helpful?
1Thank Vicky T
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Vicky, Thank you very much for your review and compliments! Sincerely, Urs - General Manager

Trinidad
Reviewed 19 March 2017

I am appalled by the poor level of customer service displayed by this hotel even before ever visiting. Reservation desk is unfriendly and unwilling to cooperate with customer needs , and has refused to take into consideration my unexpected change of travel plans and an error that was not my fault (incorrect information on booking site about cancellation policy), even...

 Report
Helpful?
3Thank modgirl19
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Modgirl19, Thanks very much for your review and comments. Kindly allow us to clarify please: If you book the cheapest non-refundable rate via an on-line travel agency then it means that you have booked the cheapest non-refundable rate and the rate is non-refundable in any case, even if your travel plans change. This is the entire purpose of the...

Budapest, Hungary
Reviewed 13 March 2017

It was a wonderful honeymoon for us. The hotel is very clear, the food is tasty and varied. Our suit includes just breakfast, but we had dinner at 88 East Reastaurant. It has very good quality. Staff are very nice and helpful. Rawai is a romantic, nice small town, we loved it. Kata, Karon and Patong are close, with motorbike....

 Report
Helpful?
1Thank laller07
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Laller, THank you so much for your nice review and we are certainly happy to hear that you and your partner have enjoyed your honeymoon at Serenity! Sincerely, Urs - General Manager

1,537 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1184)
Viewed
View from Room (76)
Viewed
Hotel & Grounds (143)
Viewed
Room/Suite (184)
Viewed
Pool/Beach Area (203)
Viewed
Dining (133)
Viewed
Bathroom (38)
Viewed
Family/Play Areas (3)
Viewed
2:48
Videos (4)
Viewed
Other (400)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (337)
Viewed
Amenities (15)
Viewed
Beach (5)
Viewed
H20 Suite (75)
Viewed
Penthouse Seaview Suite (107)
Viewed
Pool (16)
Viewed
Dining (30)
Viewed
Serenity Room (42)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Dining (2)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rawai
4.2 km away
Navatara Phuket Resort
1.1 km away
The Vijitt Resort Phuket
39.7 km away
Renaissance Phuket Resort & Spa
Show Prices
Show Prices
Show Prices
7.6 km away
Mandarava Resort and Spa
7.3 km away
Pullman Phuket Panwa Beach Resort
11.1 km away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
5,179 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: RM163 - RM695 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, ACCOR, Agoda, Hotels.com, Cancelon, Priceline, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Serenity Resort & Residences Phuket reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 Top resorts Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Rooms are a must!”
Sallyfo, 14 Apr 2017 | Read review
“Beware of poor customer service”
modgirl19, 18 Mar 2017 | Read review
“Suits are wonderful.”
laller07, 13 Mar 2017 | Read review
“Deluxe suites. Some with pool on Top”
splasherPreston, 1 Mar 2017 | Read review
“Sea views a must”
KartikGaggar, 15 Feb 2017 | Read review
5 of 5