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Serenity Resort & Residences Phuket

Agoda.comUS$53*
View Deal
#6 of 42 Hotels in Rawai
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$62*
US$53*
Great Deal
US$60*
US$61*
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Serenity Resort & Residences Phuket
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1,060 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Start your review of Serenity Resort & Residences Phuket
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Reviewed 3 days ago NEWvia mobile

From arrival using their optional airport car to check in and the rooms we have been impressed with everything this resort offers. Spacious modern suites and a superb private pool area. All staff welcoming and helpful the East 88 restaurant and bar serves wondefull food in generous portions at very fair prices well done to all at this resort ,...

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Helpful?
Thank Alan J
Chichester, United Kingdom
Reviewed 1 week ago via mobile

We have recently arrived at serenity and it is fantastic! I rarely write reviews (only when I believe a place truly deserves it!) but I think this place is very deserving! We have stayed in various hotels in Thailand and Phuket and this is one of the nicest, if not the nicest! The hotel is right on the beach, with...

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Helpful?
Thank linnhud
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Linnhud, Thank you so much for your nice review and compliments, which are truly appreciated! Sincerely, Urs - General Manager

Klang, Malaysia
Reviewed 3 weeks ago via mobile

We felt so well taken care of from the moment we arrived. Didn't even have to introduce ourselves; staff had already familiarised our names even before we got there! Delicious ginger tea served at the reception and 5 minutes later we were whisked away in a golf cart to our room. Room was spacious, spotless and very well laid out....

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Helpful?
1Thank SinMenon
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear SinMenon, Thank you so much for your nice review and compliments to our staff, which i will certainly convey to our team! Sincerely, Urs - General Manager

Singapore, Singapore
Reviewed 4 weeks ago

Must book H2O pool if you guys are planning to stay here. The room is very spacious with separate living room, balcony, private pool on top. Overall we love it. Phuket never fails to amaze us. Staff are very friendly and helpful, they are such a gem/asset in this hotel. Thank you to Ms Sineenat Chulapan for arranging everything and...

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Helpful?
Thank Chelle2783
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Chelle, Thank you so much for your review and compliments. We are happy to hear that you enjoyed your stay at Serenity! With kind regards, Urs - General Manager

NYC & HK
Reviewed 4 weeks ago

FOUR STARS: This hotel is gorgeous and the rooms are well designed, spacious and all have exceptional views - a beautiful picture setting! The grounds and pool are also beautiful and well designed. However that's where the four stars end for me THREE STARS: BED - The beds are typical, very hard Asian beds, with pillows that are just as...

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Helpful?
1Thank add260
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Add260, Thank you very much for your review and comments and suggestions, which are well appreciated. We just wish to clarify that there is actually a beach in front of the hotel, but its not swimmable during low tide as the water is too shallow and the sea bed is exposed. This is typical for all East coast locations...

southern england
Reviewed 5 weeks ago via mobile

We stayed at the Serenity in a H2O suite as our last hotel in Thailand and it was amazing. We had previously stayed at karon beach which is a lovely area but in terms of the hotel this is the nicest I've ever stayed in not just in Phuket but anywhere! The suite is split over 2 levels with a...

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Helpful?
1Thank vacationqueen1980
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Vacationqueen, Thank you so much for your review and compliments! Its nice to hear that you had a great time at Serenity and will certainly pass on your comments to our team. With best regards, Urs - General Manager

Reviewed 21 April 2017

we had booked to stay longer as we loved it. We stayed in the 2 bed sea view suite which was more like a large apartment. It was spotless, comfortable, incredibly private and beautiful. The views of the bay and islands were breathtaking and will stay in my mind forever. The pool and pool area is beautiful with discrete professional...

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Helpful?
Thank peter l
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Peter I, Thank you so much for your review and compliments. We are happy to hear that you enjoyed your time at Serenity! Sincerely, Urs - General Managere

Reviewed 18 April 2017

We arrived early and they checked us in and gave us a free upgrade. We had already purchased a sea view penthouse suite but were put right up against the ocean verses 50 feet away (which would have still been very close.) The suite was the largest I had ever stayed in with 3(ish) stories. The very top is an...

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Helpful?
Thank Judy W
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Judy, Thank you so much for your nice review and compliments, which we certainly appreciate and i will pass it on to our team! With kind regards, Urs - General Manager

Liverpool, United Kingdom
Reviewed 16 April 2017 via mobile

Stayed at Serenity resort for a week with breakfast in the Penthouse with sea views. The hotel was nice and clean the Penthouse was large with two large patio areas with one rooftop. The views of the ocean were excellent. Nice swimming pool bit not much atmosphere around the hotel. Drinks and food in the mini bar were standard price...

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Helpful?
Thank GenitcallyM
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear GenitcallyM, Thank you very much for your review, comments and suggestions. Please be informed that the addition of 7% VAT and 10% service charge is not a rip-off but actually according to the law and rules when doing business in Phuket. Lots of restaurants dont add VAT to their bills and subsequently dont pay it to the government, which...

Baldock, United Kingdom
Reviewed 15 April 2017 via mobile

Stayed for 2 nights, ended up arriving early so our bags were looked after while we went off for the day. Amazing staff! My feet were swollen from the long flight so one of the staff offered me her personal flip flops bless her! Very clean, lots of room. Shower was bliss! Highly recommend.

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Helpful?
Thank amixlou
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Amixlou, Thank you so much for your compliments about Serenity and our team, which are much appreciated! Sincerely, Urs - General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: RM77 - RM730 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#3 Family Hotel in Rawai
#3 Top resorts Hotel in Rawai
#3 Romantic Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
26 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book H20 Suite or Pool Residence”
Chelle2783, 1 May 2017 | Read review
“beds are hard and no beach to enjoy, however beautiful views from hotel suite”
add260, 27 Apr 2017 | Read review
“Sea View Rooms are a must!”
Sallyfo, 14 Apr 2017 | Read review
“Beware of poor customer service”
modgirl19, 18 Mar 2017 | Read review
“Suits are wonderful.”
laller07, 13 Mar 2017 | Read review
5 of 5
Agoda.com
US$53* /night
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Hotwire.comUS$60
AccorHotels.comUS$61
Booking.comUS$62
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Prices are for 1 room, 2 adults
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