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Serenity Resort & Residences Phuket

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Traveller (1273)
Room & Suite (539)
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Overview
  • Excellent62%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(19 reviews)
“sea view”(70 reviews)
“taxi stand”(25 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (1,156)
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Show reviews that mention
All reviewspenthouse suitesea viewtaxi standpool residenceour honeymoonliving roomchalong bayprivate poolhigh tidepatong beachfree upgradef bamazing hotelthe hotel offersdvd playersun loungerstaxi service
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1 - 5 of 907 reviews
Reviewed 2 days ago

The Good: - Very spacious 2 bedroom unit with large living/dining area, fully equipped kitchen, beachfront private pool, rooftop sundeck. - Friendly and helpful staff - Nice sea view - Surprisingly nice shower Th Bad: - Beach is not suitable for swimming, pretty dirty when...More

Thank EsotericVagabond
Hotel's Favourite
Reviewed 5 March 2018

Recently stayed for 8 days in the sea view penthouse, and what an experience! We couldn't have asked for a better view. The service and professionalism of all the staff, from the housekeepers to the gardeners, to the bell hops to the bar tenders; what...More

Thank Dave L
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 6 March 2018

Dear Dave, Thank you so much for your review and compliments to our team! With best regards, Urs - General Manager

Reviewed 1 week ago

Overall: 4/5 I stayed in the H2O suite and was it amazing. Amazing views, private pool, and not that much higher in price compared to their sea-view rooms. The biggest problem was getting around the island from here was super expensive and something I should...More

Thank Divyang J
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 2 days ago

Dear Divyang, Thank you very much for your detailed review, comments and suggestions. Please allow us to comment on some of your remarks above. Our H2O suites are not actually the top end rooms at Serenity but they are pretty high up the list. Our...More

Reviewed 2 weeks ago

Stayed here for about 10 days with my family. The villa has 3 bedrooms and a wonderful open plan kitchen and living room with huge windows facing the sea. The view was spectacular. Pool wasn't that big but it was nicely shaped so that kids...More

Thank Diverstroms
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 2 weeks ago

Dear Diverstroms, Thank you very much for your review and comments and suggestions. I will certainly discuss your comments about the villa with our housekeeping team and thank you for bringing this to our attention. With regards to the food selection at the restaurant, we...More

Reviewed 4 weeks ago

I've been to several villas in Phuket and this is the best so far. We stayed 4 nights and enjoyed every bit of it. The living area is huge and the kitchen is well-equipped. There are plenty of tv channels. Both the rooms are big...More

1  Thank the_spinsterella_SG
Response from Urs A, General Manager at Serenity Resort & Residences PhuketResponded 3 weeks ago

Dear Spinsterella, Thank you so much for your nice review and the compliments to our team. We are pleased to hear that you enjoyed your time at Serenity. With kind regards, Urs - General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$56 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#4 Top resorts Hotel in Rawai
#5 On the Beach Hotel in Rawai
#6 Luxury Hotel in Rawai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#4 Top resorts Hotel in Rawai
#5 On the Beach Hotel in Rawai
#6 Luxury Hotel in Rawai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1273)
Room & Suite (539)
Pool & Beach (226)
Dining (168)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Emmaleenleeds
7 February 2018|
AnswerShow all 2 answers
Response from Urs | Property representative |
Dear Emma, we go to Nai Harn beach 4 times per week at 10.00h and back from there at 16.30h. We also go to Patong Beach 3 times per week at 17.00 and back at 21.45. We do not go to Phuket town with the free shuttle. Regards... More
0
Votes
Liz L
2 February 2018|
AnswerShow all 2 answers
Response from Urs A | Property representative |
Dear Liz, you can walk on the beach during low tide but the water level of the sea is very low at low tide so the sea bed is exposed.. Water is not dangerous or contaminated. Its just the nature of the beach all over the... More
0
Votes
B311y
22 January 2018|
AnswerShow all 4 answers
Response from kushy77 | Property representative |
Of course not! We have lots of friends groups arrive!
1
Vote
Room Tips
"The family suite rooms are the only ones next to the sea"
Read review
"Pool residence is perfect"
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"We had a garden serenity suite which was lovely. The seaview suite would be very nice."
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"Be specific about what you want. They have a lot of different types of rooms for different party needs."
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