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Serenity Resort & Residences Phuket

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#6 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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1,037 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Lagos, Nigeria
Reviewed 6 January 2013

My husband and I recently spent six nights at Serenity in a H2O suite from December 28 - January 3rd. Our arrival did not get off to the best of starts when our pre -arranged airport pick up failed to arrive, and after several calls we were advised that the driver had been involved in an accident and that the...

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1Thank Anna P
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Anna, Thank you very much for your nice and detailed review and we are pleased to hear that overall you enjoyed your holidays at Serenity. Our apologies once again for the mishap with the airport transfer. We are happy to hear that you were satisfied with the compensation offered. We have also increased the bandwith of our internet in...

Sydney, New South Wales, Australia
Reviewed 5 January 2013

We stayed at Serenity Resorts for Christmas 2012, it was a great experience!! We stayed in one of the one bedroom suits with garden view (we could also see the beach) and it was great! We loved the suite, it was really big and everything was new. The restaurant East88 has amazing food and the view is the best, very...

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Thank 25Monica
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Monica, thank you very much for your review and we are happy to hear that you enjoyed your Christmas Holidays at Serenity! Sincerely, Urs - General Manager

Mumbai (Bombay), India
Reviewed 4 January 2013

Hi all, Just came back from my vacation in Phuket. Stayed in the Serenity and the experience was spectacular.We were in the beach front penthouse for few days and then shifted to the beach front villa for a day or two. Both the accommodations were too good to describe. If you are looking for something extremely private and romantic, this...

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1Thank rumki123
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Sir, Thank you very much for your review and we are very happy to hear that you enjoyed your time at Serenity! We note your comment on the frequency of the complimentary shuttle bus to Nai harn beach and Patong beach. We are, however, not able to offer this more than once per day as we have to make...

Herts, UK
Reviewed 3 January 2013 via mobile

We transferred to Serenity on Christmas Day, having had a disappointing experience at another hotel nearby, and it was a fabulous Christmas present! We had two suites which were amazing and fantastically comfortable, fitted with every convenience including a fully equipped kitchen. The balconies are equipped with two sunbeds, table and chairs and there was no need to leave our...

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Thank JulieHerts_UK
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Julie, Thank you so much for your great review and i will certainly share your compliments with our team! Sincerely, Urs - General Manager

Melbourne, Australia
Reviewed 30 December 2012

My daughter and I stayed at Serenity in early Dec for 3 days. I had upgraded to a suite which was just beautiful and spacious however the downside was that in was in the Reception block which was the furthest away from the beach/pool/eating areas. I would ask next time for my room to be closer as I struggled with...

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Thank Karateemum
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your nice review. Great to hear that you enjoyed your time at Serenity. We are sorry that we were not able to allocate a room in a different builing closer to the pool for you as the resort was fully booked during your stay. Sincrely, Urs - General Manager

Perth, Western Australia, Australia
Reviewed 28 December 2012

Mrs and I stayed here in October for 8 days. We paid extra to upgrade to the Serenity Suite and might I say it is definitely the way to go! Bed is comfortable, bath & shower are amazing and amenities are fantastic, only disappointment is that we were on the ground floor. Would of liked to of had a balcony...

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Thank ChrisW37
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Chris, Thank you very much for your review and we are happy to hear that overall you enjoyed your time at Serenity Phuket. As you point out correctly, our resort is quiet and not really for guests, who are after lots of action or nightlife, as we are located on the East coast of Phuket and away from the...

Pasig, Philippines
Reviewed 26 December 2012

Are stay here at Serenity Resort is the best very relaxing. the staff are the best, food is the best too even the spa. this resort is great for couples and for family. me and my husband stayed here last march of 2012 before our wedding so this is like an early honeymoon for us. a hotel car pick up...

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Thank Carolina L
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Carolina, Thank you so much for your nice review and we are pleased to hear that you had a great time at Serenity. I will certainly pass on your compliments to our team at the spa and restaurant. With kind regards, Urs - General Manager

Pune, India
Reviewed 26 December 2012

We planned out honeymoon here. Serenity as its name suggest is serene in very sense. Rawai beach is so calm that you can stay there for hours watching. We had our stay at villa. Stay is awesome. Staff was very friendly and helpful. There 88 degree restaurant was very airy and great food. We had thai massage & spa. It...

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Thank varun a
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Varun, Thank you very much for your great review and we are happy to hear that you enjoyed your honeymoon at Serenity Phuket! Sincerely, Urs - General Manager

Perth
Reviewed 23 December 2012

Loved our stay at Serenity! The hotel was fantastic, we stayed in a Serenity Suite one block back from the pool. The hotel staff were excellent and extremely friendly. I would hightly recommend this hotel.

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Thank Ashlie A
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ashlie, Thank you very much for your review and i will certainly pass on your compliments to all our team! Sincerely, Urs - General Manager

Reviewed 22 December 2012

We spent our first two nights in the Grand Seaview Suite. It's an upgrade provided by the management of the resort. Thank you for the honeymoon gift, Serenity Resort. Started when we checked in, the reception officer lead us to the room and explained every details and facilities in the room. All of the personnel (the reception officer, the waitress...

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Thank Friso Palilingan
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Friso, Thank you so much for your nice review and we are happy to hear that you enjoyed your time with us. I will certainly convey your compliments to our team! With kind regards, Urs - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: RM286 - RM888 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 Top resorts Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
22 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views a must”
 of 5 bubbles Kartik_MIKE, 15 Feb 2017 | Read review
“Lovely views and excellent rooms”
 of 5 bubbles AliAltuncu, 5 Feb 2017 | Read review
“The upgrade to the suite is well worth the money. Small apartment size with huge tub and balcony overlooking the sea.”
 of 5 bubbles rjmikell4, 2 Jan 2017 | Read review
“We stayed on bottom level with pool restaurant and bar nearby. The others were further back but had great views over the bay.”
 of 5 bubbles honeysusie, 18 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Z2173ZXalexd, 4 Nov 2016 | Read review
5 of 5