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The Residence Tunis

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599 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Dubai, United Arab Emirates
Reviewed 5 days ago NEW

Had a great time recently staying at the The Residence whilst on a business trip, the indoor pool and hamam / sauna were great. The bar at night was a chilled out place with live music and a friendly atmosphere. Hope to get back sometime soon!

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2Thank colincrichardson
Paris, France
Reviewed 1 week ago via mobile

Nice hotel with lots of light rooms are nice and big, good breakfast and spacious lobby bar. I dont like it but it has live music in the lobby bar. A bit far from the city but if you are around Gammarth area good place to stay with some restaurants around.

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3Thank recentguest2011
Tunis, Tunisia
Reviewed 28 October 2016

Overall The Residence was a disappointment. I've stayed at other hotels here in Tunis and expected this to be a step up due to the 5 star rating, but this is no 5 star experience. Generally the staff doesn't seem to be concerned with serving the guests. Several times over the 7 days I was here I had to wait...

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Thank Matt L
Burton upon Trent, United Kingdom
Reviewed 26 October 2016 via mobile

I was recently staying in the surrounding area and wanted a day of luxury with my mum. We decided on using the pool here and getting a massage. The spa and massage was lovely, attentive staff and nice quiet facilities. We then spent time by the outside pool which is also a relaxing setting with a lovely bar for lunch.

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Thank emilytebbutt
Reviewed 18 October 2016 via mobile

We stayed more than a week the hotel is very clean the staff very very helpful every thing is great in this hotel except the quality of the food.. it needs to look after it also they change from restaurant to another daily without any notification to the clients.

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1Thank Gamal M
Luxembourg City, Luxembourg
Reviewed 16 October 2016

Very simple to say without writing a whole book - chinese restaurant good - the entire hotel especially the outside parts need painting all over desperately as it looks like it has not been painted or looked after the past 7 years - the beach should be cleaned every day as there is a lot of rubbish lying around -...

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Helpful?
Thank kkiilerich
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, We thank you for posting about your recent experience on Trip Advisor. We are sorry that you were so much disappointed by your stay in our hotel. It is rather uncommon that we hear of such displeasure, and we apologize if you were not happy with that offering. We take your comments very seriously, and following your post,...

Fortaleza
Reviewed 16 October 2016 via mobile

A guy at the entrance, without saying a word confiscated our bottle of Champagne we brought for our guests... Not only is alcohol not illegal, but the country produces wine since 2000y. Ok with a policy forbidding to bring its own booze, but treat people as drug dealers, be gentle, explain... Avoid this place! Rooms dont deserve 5 stars, 4...

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Thank SB63Fortaleza
David19690, Directeur général at The Residence Tunis, responded to this review

Dear guest, I am most embarrassed to read your posting on TripAdvisor October 16th. We would hope that on a return visit you would not have that same impression by the attitude of our security staff. Over that past year and a half we have been pleased to reinforce the team with a number of naturally warm and genuine staff...

Austin, Texas
Reviewed 9 October 2016

Stayed 5 nights at the hotel for a meeting - They did a great job hosting the meeting. The large conference room has high ceilings so you need a sound system for a larger group - smaller conference rooms are fine for 15 + people. The staff is extremely attentive. The pool is gorgeous and the indoor salt water pool...

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1Thank Sarah M
David19690, Directeur général at The Residence Tunis, responded to this review

Dear guest, I cannot thank you enough for taking the time to review your recent stay at The Residence Tunis in such lovely words. It is an absolute delight to read our spaciousmeeting rooms, the great breakfast buffet and attentive team went beyond your expectations! Your kind words will certainly keep us motivated and will be proudly shared with our...

Paris
Reviewed 2 October 2016

Great and beautifull hotel ! A very good service and a great location. One of the beat hotel in Tunis ! I recommend this hotel for plaisure and business. I love it so much because it's very quite and allow me to rest after my working day.

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1Thank abdelghanio971
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, Thank you very much for sharing your first TripAdvisor review on our page! Your lovely feedback on our property brings us great satisfaction, especially your positive words regarding our great location as it is the perfect place to relax after a working day. Rest assured that your delightful comments have been shared with our entire team and they...

Paris
Reviewed 26 September 2016

Old equipments need to be renewed, food is not excellent, if you call room service your call may be forwarded to cell phone of the chef,in the breakfast area be aware of samll insects flying over the cheese and bread area . Part of the team are non trained to be in 5 stars hotel.if you go to the bar,i...

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Helpful?
Thank gabriele570
David19690, Directeur général at The Residence Tunis, responded to this review

Dear Guest, I would like to take the opportunity to thank you for choosing the Hotel The Residence for your stay in Tunisia. I really appreciate you taking the time to share your experience. I am so sorry to read that you were disappointed by the food, and the service that does not correponds to an 5 stars hotel. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Mint tea and orange blossom-scented towels welcome you upon arrival at this luxury beach resort in Tunisia, a first hint of the legendary local hospitality that warmly awaits you throughout your stay. This enchanting environment of voluminous halls, domed ceilings and arched alcoves reflects the distinctive style of Arab-Andalusian architecture, combining palatial space with an intimate ambience. The luxuriously appointed guestrooms envelop you in elegant, contemporary comfort. Discover new depths of relaxation, sunbathing on the beach, heeding the call to mind and body wellness at The Spa & Thalasso, or enjoying the views from our magnificent 18-hole golf course. Experience this unique destination through a myriad gastronomic flavours and fascinating excursions. Whether seeking a quiet retreat or an unforgettable family holiday, The Residence Tunis offers ancient history and modern indulgences in one enthralling mix. ... more   less 

Additional Information about The Residence Tunis

Address: Les Cotes de Carthage - BP 697, Gammarth 2070, Tunisia
Region: Tunisia > Tunis Governorate > Gammarth
Price Range: RM878 - RM1,680 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Tunis 5*
Number of rooms: 170
Reservation Options:
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Also Known As:
The Residence Tunis Hotel La Marsa
Residence Tunis
Hotel Style:
#1 Luxury Hotel in Gammarth
#1 Spa Hotel in Gammarth
#1 On the Beach Hotel in Gammarth
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Tunis staff and other travellers.
9 questions
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New York City, New York
7 months ago

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Questions? Get answers from The Residence Tunis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool or sea view, higher floor away from the disco”
 of 5 bubbles MBH1017, 28 Aug 2016 | Read review
“Loved the view of the sea!”
 of 5 bubbles randum83, 15 Jun 2016 | Read review
“Overlooking the pool is supposed to be the best”
 of 5 bubbles tiskerman, 7 Jun 2016 | Read review
“Avoid rooms over the lounge area , they can be noisy when music is played”
 of 5 bubbles martynk821, 30 Apr 2016 | Read review
“Top floors, with garden and sea view very much appreciated; more quiet”
 of 5 bubbles ronaldk49, 21 Apr 2016 | Read review
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