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    Saphir Palace & Spa

    Boulevard 7 Novembre | Yasmine, Hammamet 8050, Tunisia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$11 US$72US$61View Deal
    US$62View Deal
    Traveller (1025)
    Room & Suite (420)
    Pool & Beach (241)
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    Overview

    • Excellent40%
    • Very good27%
    • Average16%
    • Poor7%
    • Terrible7%
    29 Nov 2016
    “Best Hotel ever”
    3 Sep 2016
    “Ok”
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Similar nearby hotels
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 29 November 2016

    Everything about this hotel is perfect. The rooms are elegant and spacious, the balconies are well appointed and large. The pool area is like paradise, and all the restaurants are spectacular. In the summer, there is a poolside restaurant that is great for a relaxing...More

    Helpful?
    Response from SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa

    Hello, Thank you so much for choosing to stay at our Saphir Palace & Spa and for spending some time to share your impressions. This allows us to pursue our policy of improving the services we offer our clients. We look forward to continuing to...More

    Reviewed 3 September 2016 via mobile

    Stayed two night at this hotel , we was told at the reception we not allowed to swim in the main pole only with proper right swim suit basically not with t-shirt or muslim dress for women or even t-shirt shirt and was clear sign...More

    Helpful?2  
    Response from SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa

    Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service...More

    Reviewed 28 August 2016

    The short story, the room was a big disappointment for a five stars. When we went to ask for a better service we were given marital advice then elegantly invited to leave. Now for the details: I went with my wife for our honeymoon, which...More

    Helpful?5  
    Response from SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa

    Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service...More

    Reviewed 24 April 2016 via mobile

    The service is very bad Food not good Room is not clean ! Toilette is keep working all night Very bad thing, they took all towels from our room during breakfast and not replacing them with new ones! Not recommend at all and 3 stars...More

    Helpful?6  
    Response from SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa

    Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service...More

    Reviewed 20 April 2016

    We stayed in the hotel just for one night, enough to have a good idea about the hotel. Rooms are OK, clean and well decorated. We apreciated the marble in bathrooms and its window opening to the bedroom. Food is OK but not so varied....More

    Helpful?
    Response from SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa

    Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$53 - US$274 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Spa Hotel in Hammamet
    • #34 On the Beach Hotel in Hammamet
    • #35 Luxury Hotel in Hammamet
    Photos
    Traveller (1025)
    Room & Suite (420)
    Pool & Beach (241)
    Dining (162)
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    Questions & AnswersAsk a question
    Michelle K
    Who owns this hotel now as Ibersostar say not them. How big is a family room?
    17 June 2015|
    What is your answer?
    Posting guidelines
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    EnglandJude
    Has this hotel got wheelchair access and rollin showers for disabled and less mobile guests?
    30 May 2015|
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    Posting guidelines
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    497rachel
    We have booked all inclusive for July 2015, has this hotel had a refurbishment or not? Lots of mixed messages. Also, I read that drinks are only available at meal times in the all inclusive package? Is this correct... As that is not my idea of all inclusive?
    22 March 2015|
    Answer Show all 4 answers
    Response from moira6campbell | Reviewed this property |
    Went in August and all staff told it was closing in NOvember People have been staying so it has not closed No longer in Thomas cook book as it is not good enough All inclusive to midnight when we went
    0
    Votes
    Room Tips
    "Very beautiful rooms. Very clean."
    Read review
    "Take one of the fourth floor's rooms. Sea view rooms are free on April."
    Read review
    "Sea Views recommended"
    Read review
    "Upgrade to a junior suite, you won't be disappointed."
    Read review