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Swandor Hotels And Resorts Topkapi Palace

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Traveller (2254)
Pool & Beach (373)
Traveller (2254)
Pool & Beach (373)
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Overview
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Kundu Mah. Tesisler Cad. No:442,, Antalya 07112 Turkey See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Visit hotel website
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Reviews(1,384)
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Expedition812094
10
Reviewed 4 days ago
On arrival we were wowed by the lobby but sadly things went downhill from there :-(. Our resort guide information was only available in German, the rooms were shabby with black mould in the bathrooms and stained carpets. Drinks were dodgy (apart from the excellent coffee provided in the bar). The lazy river was pretty much static, 2 Water slides were broken, the pier got dismantled, there was no hammock park or sultan bar like the website showed. The beach snack bar was filthy. We moved hotels. The royal seginus was far superior. Heard that the Topkapi used to be great. I do not recommend booking this hotel.
Thank Expedition812094
hakanetem5691
Antalya Province, Turkey
82
Reviewed 2 weeks ago
Rather good food and drink quality,nice atmosphere, old but wide rooms ( my room was ) moderate staff ( especially in the bar ) , at the result ; to stay in this hotel will be right decision ( worth it your spend)
Thank hakanetem5691
Response from SwandorCRM, Guest Relations Manager at Swandor Hotels And Resorts Topkapi Palace
Responded 1 week ago
Dear Guest, On the behalf of Swandor Hotels & Resorts Topkapı Palace would like to express our gratitude for sharing your review. Reviews about our hotel are very important and help us continuously improve the quality of our service. We wish to inform you that all recommendations, requests and complaints stated here are recorded and processed together with all departments of the hotel. Glad that you have chosen our hotel to spend your holiday. We thank you for all your positive comments about our hotel, food, staff. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Group hotels, where we focus on perfection by shaping all our services according to the feedback of our valued guests. Kind regards, Guest Relation Department
Departure59077791657
21
Reviewed 2 weeks agovia mobile
We stayed there last week in October with my 7 yr old. The hotel is not updated at all and the beds are very bad.
The cleaners do not clean properly. They can not speak English hardly apart from few staff from the kids clubs.
Its a big resort but very un clean.
The only thing was good was the kids club but little safety issue as entrace door is not kept clocked while kids inside.
Would not recommend to any to go Antalya as taxi fares for a 5 min drive are like 50 Euro.
1 Thank Departure59077791657
Response from SwandorCRM, Guest Relations Manager at Swandor Hotels And Resorts Topkapi Palace
Responded 1 week ago
Dear Guest, On the behalf of Swandor Hotels & Resorts Topkapı Palace would like to express our gratitude for sharing your review. Reviews about our hotel are very important and help us continuously improve the quality of our service. We wish to inform you that all recommendations, requests and complaints stated here are recorded and processed together with all departments of the hotel. Glad that you have chosen our hotel to spend your holiday. Regret to hear that you were not satisfied with your stay. In winter 2018 213 rooms were renovated and entitled as Deluxe Room, therefore, we would be more than happy to welcome you once again and recommend you booking a Deluxe Room next time. A renovation of other rooms is being done in winter season 2019. There was a slight technical issue with the door of kids club which was being taken care of and a receptionist working from during the whole opening hours controling all kids coming in and out. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Group hotels, where we focus on perfection by shaping all our services according to the feedback of our valued guests. Kind regards, Guest Relation Department
Craig B
25
Reviewed 3 weeks agovia mobile
Swandor Topkapi Palace is a really nice place to stay with great facilities and views, it's a bit further down Lara beach than the shopping malls, about 2 miles, it's only 50p on the buses though and they arrive about every 10 minutes, the food is really good, lots of choice at every meal and good quality, our room was on the ground floor and needed a little tlc but as I understand the place was closing down for some refurbishment a week after we were due to leave, the drinks were efes lager, top named spirits and even red bull type energy drink on the all inc. The entertainment team were really friendly and welcoming particularly Andrey from the Ukraine, he was always trying to help people and made our holiday more enjoyable by going the extra mile where possible, all in all I would and possibly may visit this hotel again as nowhere else could you find all this for 2 people all inclusive for less than £900 for 1 week.
Thank Craig B
Response from SwandorCRM, Konuk İlişkileri Müdürü at Swandor Hotels And Resorts Topkapi Palace
Responded 3 weeks ago
Dear Guest, On the behalf of Swandor Hotels & Resorts Topkapı Palace would like to express our gratitude for sharing your review. Reviews about our hotel are very important and help us continuously improve the quality of our service. We wish to inform you that all recommendations, requests and complaints stated here are recorded and processed together with all departments of the hotel. Glad that you have chosen our hotel to spend your holiday. We thank you for all your positive comments about our hotel, entertaiment and staff. In winter 2018 213 rooms were renovated and entitled as Deluxe Room, therefore, we would be more than happy to welcome you once again and recommend you booking a Deluxe Room next time. A renovation of other rooms is planning to be during the Winter season 2019. An updated information will be available on our social media/website. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Group hotels, where we focus on perfection by shaping all our services according to the feedback of our valued guests. Kind regards, Guest Relation Department
muhammadjawad1973
London, United Kingdom
10
Reviewed 4 weeks agovia mobile
In my opinion if you have family especially the kids then you shouldn't miss this place at all because they have lots of activities for kids a part from swimming & beach the rhino club which is a kids club give you all the facilities u will feel like home for adult entertainment too many live programs entertaining staff member especially Ibrahim,Mustafa last and least food and beverage non stop all in all good experience
Thank muhammadjawad1973
Response from SwandorCRM, Konuk İlişkileri Müdürü at Swandor Hotels And Resorts Topkapi Palace
Responded 3 weeks ago
Dear Guest, On the behalf of Swandor Hotels & Resorts Topkapı Palace would like to express our gratitude for sharing your review. Reviews about our hotel are very important and help us continuously improve the quality of our service. We wish to inform you that all recommendations, requests and complaints stated here are recorded and processed together with all departments of the hotel. Glad that you have chosen our hotel to spend your holiday. We thank you for all your positive comments about our hotel, entertaiment and staff. We would like to remind you that we will always be pleased to welcome you in one of our Swandor Group hotels, where we focus on perfection by shaping all our services according to the feedback of our valued guests. Kind regards, Guest Relation Department
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Free Internet
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
908
Price range
US$141 - US$487 (Based on Average Rates for a Standard Room)
Formerly known as
WOW Topkapi Palace
Also Known As
Hotel Topkapi Palace
,
Wow Topkapi Palace
,
Wonder World
,
Topkapi Palace Antalya
Location
Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
908
Price range
US$141 - US$487 (Based on Average Rates for a Standard Room)
Formerly known as
WOW Topkapi Palace
Also Known As
Hotel Topkapi Palace
,
Wow Topkapi Palace
,
Wonder World
,
Topkapi Palace Antalya
Location
Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Photos
Traveller (2,254)
Pool & Beach (373)
Room & Suite (233)
Dining (210)
Family and Play Areas (65)
Amenities (39)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
LisaR77
19 November 2018|
AnswerShow all 6 answers
Response from Paul I | Reviewed this property |
The apartments opposite the tennis courts are the best and newest. They are very close to evening entertainments area so well situated. There are bars both ends of the complex so ur not far from anything and quite close to... More
0
Votes
bristolger
14 October 2018|
AnswerShow all 7 answers
Response from smcoles82 | Reviewed this property |
My room had a bath with a shower over. I’m unsure on two bedroom rooms but we did have a lift in our block. The quiet pool has a chair lift into it. But the noisy pool had walk in steps. Hope this helps.
0
Votes
Nix3
9 September 2018|
AnswerShow all 5 answers
Response from Luca B | Reviewed this property |
7am for sunbeds or you have no chance! Have slush puppies and entertainment is ok
1
Vote
Room Tips
"Seaside ( but will be noisy) , if you want calm and silence rooms `yes ,they have `"
hakanetem5691
2 weeks ago
Read review
"Make sure it is clean and up to standard. You can waste the first day of your holiday"
D1506BGalank
11 Oct 2018
Read review
"The rooms which is looking to relax pool are more quite than the others."
681hakans
28 Jul 2018
Read review
"Block 5 is newly renovated"
X375TKsam
16 Jul 2018
Read review
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