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I stayed for one night only in July 2011.
The lobby was adequate but nothing exciting. The receptionist did his job well but was not very forward in explaining the facilities of the hotel. For example, I had to ask which floor the pool was...More
1 Thank DrET
Response from THEMARMARA, General Manager at The Marmara AntalyaResponded 16 July 2011
First of all I would like to thank you for your time and comments. We will definitely use all your comments to develop our service standards and amenities for comfort of our guests.
As a member of The Marmara Collection, our aim is...More
We had a week at The Marmara in Antalya and had a wonderful and relaxing time. The hotel is quite funky and if you are expecting a main stream 5 star hotel like a Hilton, you maybe disappointed at the lack of chintz etc. We...More
2 Thank barford2
Response from Agahocal, Front Office Manager at The Marmara AntalyaResponded 13 July 2011
Dear Valued Guest,
Thank you very much for your feedback that you have shared in TripAdvisor following your recent stay and we are very happy to hear that you had a wonderfull and relaxing time in our hotel.
I hope to welcome you back at...More
I stayed with my Family last month for like 5 days and it was really disappointed , I have suffered from the unfriendly stuff specially at the reception , they don’t know what is the meaning of smile
I had a fight with one of...More
2 Thank rmany
Response from THEMARMARA, General Manager at The Marmara AntalyaResponded 4 July 2011
First of all I would like to thank you for your comments. I would personally take care for the training of reception staff for their service behaviours.
Regarding taking in to the hotel any food and drinks, actually its our policy that we...More
We stayed here for a week B and B and were dissapointed as we had emailed the Hotel to say that we were celebrating our wedding anniversary and my husbands bday..our email was not replied to and on arrival it seemed that they had chosen...More
4 Thank min5555
Response from THEMARMARA, General Manager at The Marmara AntalyaResponded 1 July 2011
Dear Mrs. Min5555,
First of all I would like to Express my apologize that we didn’t replied to your mail. If you could kindly notify me directly the mail address you send your mail I would like to check it personally. For birthdays, anniversaries and...More
Well; having read such extremes in the diversity of views I didnt quite know what to expect.
We returned yesterday from a weeks B and B and it was one of the best Hotels I've stayed out for the price we paid.
Staff were friendly...More
3 Thank Rayoxby
Response from Agahocal, Front Office Manager at The Marmara AntalyaResponded 28 June 2011
Dear Valued guest,
Thank you very much for your feedback that you have shared in TripAdvisor following your recent experience in The Marmara Antalya.
We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your...More