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smartline Side Ally Resort

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153 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Glasgow, Scotland, United Kingdom
Reviewed 1 October 2016

arrived at 4am so thats the first night gone all ready. had to ring reception bell 3 times to wake up young man who must of been sleeping in the back office. no food or pre packed food to keep us going till breakfast , even tho breakfast wasnt too long to wait . asked if we had a balcony...

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Helpful?
Thank Brian B
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Brian B, Many thanks for your detailed feedback. We are very surprised hear of the inconveniences that you have experienced as we received very positive written feedbacks from most of our hotel guests. We would like to inform you that we continuously carry out improvement plans and maintenance works to ensure the comfort of our guests. However, we would...

Nottingham, United Kingdom
Reviewed 29 September 2016

Just returned from holiday, this hotel would probably only be a 3 star in the UK but do not let that put you off. All staff work hard, are friendly, welcoming, and do the best they can. All areas are kept consistantly clean, restaurant, bars, bedrooms etc. The hotel caters for many nationalities with the English one of the minority...

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Helpful?
1Thank Stephen E
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Stephen E, Thank you for your review of your recent stay at our hotel. We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us. It's a pleasure to hear from you, and wonderful to receive such glowing feedback! We strive to provide the high standards of...

St Leonards On Sea
Reviewed 16 September 2016 via mobile

Just leaving after a 10 day all inclusive break at Side Ally Hotel. Girl at reception was excellent, we requested to change room as the one we were given smelt of smoke and she arranged this straight away with no fuss even giving the choice of two rooms before deciding. Also arranged late check out with her which was worth...

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Helpful?
1Thank David F
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear David F, Thank you for honoring us with your recent stay at Hotel smartline Side Ally Resort and for sharing with other travelers a great review. Every one of us is doing the best to provide our guests an unforgettable holiday and we are very happy to convince you in all areas of our service. We certainly enjoyed looking...

Reviewed 10 September 2016

I cannot fault our room, it was a good size, big walk in shower and nice size bathroom but the best for me was the excellent and efficient air conditioning. The room was cleaned with fresh towels every day. WIFI free and reached our room, which was right at the end, and most of the pool and outside bar areas....

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Helpful?
1Thank Julie H
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Julie H, Many thanks for sharing your impressions of your recent stay with us. It was a pleasure for us being your host and it makes us even more happy to receive such a positive feedback. We’re very happy to hear that you’ve been fully satisfied with our team members and our culinary offer. Your kind words were gladly...

Reviewed 22 August 2016 via mobile

Me and my girlfriend visited this hotel for a weeks holiday. if you are English then I would highly recommend that you stay as far away from here as possible... We found it was mainly populated by German and Eastern European people. Food:- we landed at night and by the time we had got to the hotel it was nearing...

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Helpful?
1Thank Kieran C
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Kieran C, Thank you very much for your review here on TripAdvisor! We deeply regret that we did not met all your expectations during your recent stay. We apologies for the inconveniences you experienced and will try to do our best for working on solutions to resolve this problems. But thank you for your kind words regarding our animation...

Nottingham, England, United Kingdom
Reviewed 22 July 2016 via mobile

Visited turkey many times over the years. Travelled to Side for the first time 4/7/16 for two weeks. Upon arrival (after 12am) were greeted and offered soup and bread, and a drink. This was a kind gesture after travelling all day, soup was lovely. Large group of 17 therefore took a while to check in and be allocated rooms. Myself,...

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Helpful?
1Thank Sherrie C
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Sherrie C, Thank you for posting a review of your recent stay with us. We are sorry to see that we could not live up to your expectations and apologize for the disappointing guest experience you had during your visit. We welcome guests from all over the world and would like to assure you that we are committed to...

Reviewed 10 July 2016

The staff were extremely rude and didn't like the English, it's like as if to say you've already paid your money so we don't care about the service we give you. It was despicable some of the ways they spoke to people there was a woman standing at the bar deciding what drink she wanted out of about the 3...

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Thank TPD24
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear Terry K, Thank you for your review about your recent stay at our hotel. We value all comments from our guests, both positive and negative, and regret to learn when their expectations are not met. We understand your disappointment during your stay and we ask sincerest apologies for not reflecting the standards we pride ourselves on and that our...

Reviewed 10 July 2016 via mobile

We are back from a holiday at Side Ally. Hotel itself is OK although it isn't near anything. A barbers, general shop and a tour shop are 2 minutes walk away. Inside the hotel are 2 shops selling shoes and swim wear. There are 2 things letting this hotel down, the manager and the restaurant. The manager is an arrogant...

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Helpful?
Thank Jacksmum21
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Sayın Jacksmum21, First of all thank you very much for spending the time to share your holiday experiences with us. It is a pleasure to read that you liked our food, the clean and good sized rooms and most of all our very helpful and friendly staff. We deeply regret that not everything was to your fullest satisfaction and we...

Redditch, United Kingdom
Reviewed 9 July 2016

stayed at the side ally for a week in june,room was clean and tidy but had to ask twice for clean towels and toiletries.food was very poor unless you like runny bolognese or fish that you have to de-bone yourself and also be-head it,deserts were very waterery salad omelettes were interesting for breakfast. pool area was kept clean but both...

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Helpful?
Thank bigbry2015
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear bigbry2015, Thank you for spending the time to share your holiday experiences with us. We are pleased to read that you liked our clean rooms. But we are also deeply sorry to read that not everything during your stay was to your fullest satisfaction. But rest assure we are always looking for ways to improve guest experiences; therefore we...

Greater Manchester, United Kingdom
Reviewed 2 July 2016 via mobile

This was a holiday for me and the wife and it was to be honest awful throughout the whole week we were there. Dirty rooms,ignorant staff,awful food,no entertainment to cater for British tourists,nightmare from start to finish! Our room was only cleaned twice and when I say cleaned I mean a new bed sheet that was it,not swept,not wiped down...

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Helpful?
Thank fitzy0001
Smartline Side ... S, Manager at smartline Side Ally Resort, responded to this review

Dear fitzy0001, Thank you for you review through TripAdvisor! We are sorry that your experience as guest and the staying with us was not up to your expectations. Please, we assure you that this is not typical of the level of service we provide and we apologize for any inconvenience that you had during your stay with us. Our staff...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast

Additional Information about smartline Side Ally Resort

Address: Titreyengol Mevkii, Manavgat 07600, Turkey (Formerly Side Ally Hotel)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat
Price Range: RM186 - RM2,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — smartline Side Ally Resort 4*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#152 Luxury Hotel in Manavgat
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Questions & Answers

Here's what travellers have asked, with answers from smartline Side Ally Resort staff and other travellers.
9 questions
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Bristol, United Kingdom
3 months ago
Essex, United Kingdom
10 months ago
10 months ago

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Questions? Get answers from smartline Side Ally Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like an early night dont get a pool facing room . our room was 418 with no balcony (but it did have a balcony)”
  • room 418 looking down onto pool/ dining area.
 of 5 bubbles BrianB421, 1 Oct 2016 | Read review
“You either have a view of the mountains out back or pool area at the front. Both good.”
 of 5 bubbles T5278AWjulieh, 10 Sep 2016 | Read review
“Avoid Side alley, find a nice little box at the side of the road it'll probably be nicer”
 of 5 bubbles TPD24, 10 Jul 2016 | Read review
“get a room facing pool”
 of 5 bubbles bigbry2015, 9 Jul 2016 | Read review
“Rooms on the pool side”
 of 5 bubbles chloe703, 29 Jun 2016 | Read review
5 of 5
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