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Crystal Sunset Luxury Resort & Spa

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Crystal Sunset Luxury Resort & Spa
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1,245 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Richmond, United Kingdom
Reviewed 1 November 2016 via mobile

Excellent for a half term low season family holiday. Very good fun and safe. Lovely staff around the pool. All inclusive buffet is good and not too crowded in low season. Entertainment is decent enough. On the down side the pool is freezing and the a la carte restaurants are very average. The all inclusive wine and spirits are not...

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Helpful?
1Thank Kernub
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Kernub, Thank you for your positive review of our Hotel. It is always a great pleasure to hear that guests have enjoyed their holiday with us so much that they would recommend other guests to visit. We hope to be able to welcome you back one day in the not-so-distant future. Kind Regards, Crystal Sunset Luxury Resort & SPA...

Oxford, United Kingdom
Reviewed 24 October 2016

I have been to Turkey 7 times now, lovely place, shame as if this was my first visit I would not go back. The staff were rude. No one spoke to us. We was a big party of 12,5 adults and 7 children. We decided we would go some where that was child friendly. Far from I am afraid to...

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Helpful?
1Thank Roxanne Z
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Roxanne Z, We are sorry to see that we couldn't fulfill your expectations from your holiday. Although there have been some issues which we have aware of and showing utmost effort to fix, with your comments we understand that some points should be dealt swiftly and efficient in he shortest time. We assure you that your comments have found...

Reviewed 24 October 2016 via mobile

Firstly I must say we moved from Side boneclub sunset after one day and decided to upgrade to Crystal Sunset. One first impressions the hotel lobby was beautiful, our room facing the pool was beautiful but our first impressions didn't last. The attention to detail in hotel is bad. The hallways all need a thorough clean, carpets are filthy. Walls...

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Helpful?
1Thank Emma K
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Emma K We are sorry to see that we couldn't fulfill your expectations from your holiday. Although there have been some issues which we have aware of and showing utmost effort to fix, with your comments we understand that some points should be dealt swiftly and efficient in he shortest time. We assure you that your comments have found...

Chelmsford, United Kingdom
Reviewed 23 October 2016

This review is from the perspective of a British couple in our early 30s. I'll address a couple of the critical themes that appear for this hotel. Firstly, the staff. overall they are fine. They are not going to win any customer service awards but the vast majority of them are polite. There are certainly one or two that are...

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Helpful?
Thank MrJamesE
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear MrJamesE, First of all we thank you for being our guests and for taking the time to share your opinion about Crystal Sunset Luxury Resort & SPA It made all our team extremely happy to read so many praising words and to understand that you really enjoyed your holiday here. Thank you for recommending us, and we will be...

Reviewed 23 October 2016 via mobile

Without a doubt it's a ☆☆☆☆☆ hotell. Staff is wonderful friendly and professionals. Would visit again! The pool was awesome clean and nice, the aqua park was also very nice a lot of choices. It's a shame that the visitors don't follow the rules like no reservations on pool seats until 7.30. But the hotell is brilliant. The shops across...

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Helpful?
Thank Mike H
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Mike H, First of all we would like to thank you for being our guests and for taking the time to share your impressions about the hotel. It is such a pleasure to read that you enjoyed your holiday and praised the staff of the hotel. We will be happy to welcome you again at Crystal Sunset Luxury Resort...

Glasgow, United Kingdom
Reviewed 21 October 2016

Just home from a week at this hotel. Everything is great and I would definitely recommend. Pool and water slides were the best we could find. Staff were friendly and helpful. Hotel was spotless. We booked a sea view which maybe wasn't worth it as there is the car park and a couple of hotels before the sea ! Good...

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Helpful?
Thank Sandrap9631
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Sandrap9631, First of all we would like to thank you for being our guests and for taking the time to share your impressions about the hotel at Tripadvisor. It is such a pleasure to learn that you found your holiday just perfect. We will be happy to welcome you again at Crystal Sunset Luxury Resort & SPA for another...

Livingston, United Kingdom
Reviewed 21 October 2016 via mobile

Well where do I start.. on arrival the check in process is the worst I have ever experienced, got chucked a piece of paper and told to fill out even though it wasn't in our language. They were also trying to check multiple people in at the same time(one member of staff). Staff will not give you the time of...

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Helpful?
Thank scotami
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Scotami, Thank you for your time you spent to write review about your stay at our hotel. We are very upset that we couldn't fullfill your expectations and that your holidays were not like you expected. We took into consideration all your comments and suggestions and will work hard on them. We also would like you to know that...

Reviewed 20 October 2016 via mobile

First timr at the hotel the structure is fantastic and decor lovely. The staff couldn't do enough really helpful. Everything about the hotel was luxurious. Just 2 things 1. If they improved there cleaness of the bathroom and it would be really nic ed if the staff could speak some English . Loved the place definitely will be recommending it...

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Helpful?
Thank Ranizia50
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Ranizia50; Thank you for posting a great review of your stay at Crystal Sunset. We are delighted you enjoyed your stay and experienced exemplary guest services; we very much appreciate your kind recommendation and look forward to welcoming you back as a returning guest at the earliest opportunity. Kind Regards, Crystal Sunset Luxury Resort & Spa

hull
Reviewed 18 October 2016

just returned having spent a week in the hotel for my 70th birthday from the 10/10/2016 on arrival the reception staff were very good I was checked in within 10 mins ,and got a upgrade view overlooking the pools on the second floor , The room was very spacious the only downside is the lack of lighting both in the...

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Helpful?
2Thank rascalhull
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Rascalhull, Thank you for your positive review of our Hotel. It is always a great pleasure to hear that guests have enjoyed their holiday with us so much that they would recommend other guests to visit. We hope to be able to welcome you back one day in the not-so-distant future. Kind Regards, Crystal Sunset Luxury Resort & SPA...

westyorkshire
Reviewed 15 October 2016

Our second visit to Turkey . Some of the a la carte restaurants were closed which was disappointing. Other than that theirs nothing to complain about .The hotel staff were friendly and helpful . Our family room was excellent and kept clean and tidy by house keeping staff . Overall a great holiday worth 5 stars and we will visit...

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Helpful?
Thank ferrybridgecrew
CrystalHotelsTR, Genel Müdür at Crystal Sunset Luxury Resort & Spa, responded to this review

Dear Ferrybridgecrew, First of all we want to thank you for choosing Crystal Sunset Luxury Resort & SPA. We were delighted to read that you have encountered genuine and top level service from our entire team all through your stay with us. We are grateful for your recommendation. We look forward to your next visit. Yours sincerely, Hotel Management Crystal...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Named after the crystal clear waters of the Mediterranean, our hotel is constructed 250 meters to the beach of Side-Kumkoy (Club cars available to go down to the Beach) and is located only at 65 km away from the Antalya International Airport, and at 70 km away from Antalya city centre. With its different architecture and the extraordinary beauty of the environment, our hotel is indeed a paradise for couples of all ages and families with children – offering a private fine sandy beach of 40 m length and 50 m width as well as a variety of pools. The hotel has an area of 25.000 sqm, whereby 10.000 sqm of it consists of hotel buildings and 15.000 sqm of it consists of amphitheatre, pools, aqua park, sunbathing and garden area. The guests will find 6 floors of a main building, with a total capacity of 584 rooms.In order to enable our guests a pleasant stay, our “Ultimate All Inclusive” concept starts with a warm welcome to our guests upon their arrival by offering them our traditional Turkish sweet called “cezerye” and a glass of Turkish sweet fruit drink called “sherbet”. We extend our traditional Turkish hospitality with our friendly service and exceptional service offers, including a 24 hours wide range of food and beverage supply aiming to guarantee 100% happiness and satisfaction during our guests’ stay. Crystal Sunset Luxury Resort Hotel&Spa focuses on meeting both adults and children's every need for a great holiday.There is fully equipped 1000 sqm SPA, health and beauty centre (skin and body treatment), 2 special VIP massage rooms with private Turkish bath and sauna in it. One of the main attractions of Crystal Sunset is a very technologically advanced Aqua park with 11 waterslides including a King Cobra shaped one. It’s Modern and fantastic architecture will take you to a different world of nice and carefully designed and decorated bars and restaurants. Guest should experience 7 different A la Carte restaurants from ‘’Planet Crystal’’ to the “Stairway to Heaven” fine dining Restaurant.All rooms have a balcony. They are comfortably decorated and designed for a superb holiday. Room facilities: laminate flooring, central air conditioning system, HD LCD TV with satellite and music channel, mini bar, safe box, direct dial telephone, fire detector. Bathroom amenities: telephone, hairdryer and 220 volt electricity supply. Also Non-smoking and handicapped rooms are available. Wireless/LAN available in public and in the guests rooms. Swim-wear and vest are not allowed in the restaurants during evening time due to the hygienic reasons and visual reasons. Long trousers are required for Men (Dress Code - Winter). ... more   less 

Additional Information about Crystal Sunset Luxury Resort & Spa

Address: Bingesik Mevkii Side Kumkoy Yolu, Side, Manavgat 07330, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Price Range: RM302 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Sunset Luxury Resort & Spa 5*
Number of rooms: 584
Reservation Options:
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Hotel Style:
#8 Top resorts Hotel in Side
#26 Spa Hotel in Side
#27 On the Beach Hotel in Side
#31 Luxury Hotel in Side
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Sunset Luxury Resort & Spa staff and other travellers.
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Questions? Get answers from Crystal Sunset Luxury Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor over looking the pools”
 of 5 bubbles rascalhull, 18 Oct 2016 | Read review
“Rooms facing the road can be noisey at night”
 of 5 bubbles aventurer30, 12 Oct 2016 | Read review
“ask for the main building”
 of 5 bubbles m0ira04, 11 Oct 2016 | Read review
“just ask and you will get”
 of 5 bubbles timsD6565FR, 2 Oct 2016 | Read review
“Rooms with sea view over looking pool have the most sun.We have stayed in all types of rooms and noise has never been a problem.”
 of 5 bubbles sharrons597, 29 Sep 2016 | Read review
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