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Novotel Kayseri

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Traveller (41)
Room & Suite (20)
Dining (5)
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Overview
  • Excellent42%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“main road”(6 reviews)
“one night”(6 reviews)
“next morning”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (212)
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Traveller rating
19
37
9
3
2
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LanguageEnglish
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19
37
9
3
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All reviewsmain roadone nightnext morningpit stopminute drive from the airporttasty selectionexcellent valuerooms are cleanpastainternetistanbulcityenglishplane
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1 - 5 of 70 reviews
Reviewed 3 days ago via mobile

It's a very basic hotel with hardly any staff around. I'm still checked in, the A.C has not been functional since yesterday and no one at the property is responding to any complaint. One guy last night said it's working fine and left the room...More

1  Thank Nishant B
Response from AccorHotelsKayseri, General Manager at Novotel KayseriResponded today

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Kayseri. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a...More

Reviewed 12 April 2018 via mobile

Very 'basic' hotel (don't expect much from a typical Accor chain hotel). One example: we wanted to use the air conditioning, asked for help as it was only throwing hot air and reception said The location is good (between airport and the center). Cleaning is...More

Thank Zé M
Response from AccorHotelsKayseri, General Manager at Novotel KayseriResponded 19 April 2018

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Kayseri. We are sorry that your experience did not meet your expectations . At Novotel, we strive to provide a superior service experience for every customer; therefore...More

Reviewed 3 June 2017

Everything is perfect, except that in restaurant they served me a something almost water instead of orange juice. Thanks to hotel management, my complain was accepted. Other than this, rooms are comfortable, internet is good working, centrally located, easy to access, good car parking area,...More

1  Thank OzanKarahan
Response from AccorHotelsKayseri, General Manager at Novotel KayseriResponded 5 June 2017

Dear Ozan Karahan , We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 27 March 2017

The Novotel is ideally located for an overnight stay if travelling by plane, but is also walking distance from the town centre (15 mins to the main shopping centre). The staff are welcoming and efficient, the rooms are clean and breakfasts are excellent (don't miss...More

Thank Bitternwatcher
Response from AccorHotelsKayseri, General Manager at Novotel KayseriResponded 29 March 2017

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for...More

Reviewed 27 November 2016 via mobile

The Hotel is Nice and very good Location is best closed to all area at the City closed to airport and to big mall . Accor club hotel its there are shortage in it some Like club lounge the English at main same reception Resturent...More

Thank halsaadoon729
Response from AccorHotelsKayseri, General Manager at Novotel KayseriResponded 28 November 2016

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Banquet Room
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$37 - US$53 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kayseri
#2 Luxury Hotel in Kayseri
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$37 - US$53 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kayseri
#2 Luxury Hotel in Kayseri
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (41)
Room & Suite (20)
Dining (5)
Questions & Answers
Ask a question
Teguh S
21 November 2017|
AnswerShow all 3 answers
Response from AccorHotelsKayseri | Property representative |
Dear Guest , We thank you for choosing Novotel Kayseri . We would like to inform you that we will have shuttle services to Erciyes Ski Center during winter period . Schedule will be fixed ( from Novotel 9:00 - from... More
0
Votes
jervis21
23 August 2017|
Answer
Response from OzanKarahan | Reviewed this property |
Hello, I was with own car. But distance between airport and hotel is not close. Such distance in Turkey y taxi would cost around 80 to 100 TL, means around 25 to 30 USD.
1
Vote
Ali G
17 September 2016|
AnswerShow all 2 answers
Response from AccorHotelsKayseri | Property representative |
Değerli misafirimiz, öncelikle Novotel Kayseri'yi tercih ettiğiniz için teşekkür ederiz, rezervasyon ve iritbat detaylarınızı mail adresimize iletmeniz durumunda tarafınıza detaylı bilgi paylaşımı yapılmak üzere , hemen... More
0
Votes
Room Tips
"The top floor looking over the road offers the best view of the mountain."
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"stay away from this hotel"
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"All rooms seem to be suitable for traveler but we stayed on a non-smoking floor as we are non smokers."
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"Pleaseask for a room far away from the train line! Far from the 119 or 120 i am not sure."
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