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Othman Bin Affan Street Near Al Ain Mall, Al Ain 222094 United Arab Emirates
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Traveller (184)
Room & Suite (180)
Dining (45)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 19 hotels in Al Ain
Location
Cleanliness
Service
Value
Travellers' Choice
This 5 Star property is strategically situated in the town center of Al Ain. Ayla Grand Hotel is the highest hotel in the city and is within walking distance from major attractions, business centers and shopping stores. AL Ain Mall is just across the road from the property. All rooms and suites are richly decorated; keeping in mind comfort and elegance. Choose from a variety of room and suite types; classic, deluxe to two and three bedroom suites. All are equipped with the latest technology including a lighting control panel and options of both a standing shower and spacious bath tub. The hotel has an array of dining options from a cosy coffee shop, Tamra Café in the lobby to a fine dining specialty restaurant on the mezzanine level. The all-day dining, Nara Restaurant serves cuisine for breakfast, lunch and dinner. Guests may also enjoy a wide range of snacks and beverages at Sky 5 Cafe while relaxing at the rooftop pool. The spacious Pearl Ballroom of 264m² accommodates up to 200 guests for all types of business and social occasions, tailor made to match any requirement. The additional boardrooms are perfect for smaller gatherings. Stay fit in a fresh atmosphere with natural daylight at the fully equipped Pulse Health Club gym with the latest technology or relax and rejuvenate your body and soul at the Pulse Spa complete with a couples massage enclave as well as a separate Jacuzzi, steam room and sauna for men and women. Professionally trained therapists will soothe all types of aching muscles and joints. Cool off with a refreshing dip and enjoy stunning open air views from the rooftop pool overlooking the garden city. The nearest airport is Al Ain International Airport, 17 km from the property. This property also has one of the best-rated locations in Al Ain! Guests are happier about it compared to other properties in the area. Couples particularly like the location — they rated it 9 for a two-person trip. This property is also rated for the best value in Al Ain! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Bathrobes
Dining area
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Arabic and 8 more

Location

66Somewhat walkable
Grade: 66 out of 100
33Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
286Reviews3Q+A25Room tips
Traveller rating
  • 201
  • 46
  • 13
  • 13
  • 13
Time of year
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Language
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Popular mentions
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Most Recent
Mary Ann T wrote a review Sept 2023
1 contribution
We booked last minute for a pre-debut photoshoot and we were happy we did. The staffs were kind. It is also located near the mall. The kids enjoyed the pool and we enjoyed the spa. We will definitely choose this place again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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shine wrote a review Sept 2023
Dubai, United Arab Emirates12 contributions6 helpful votes
Is it a self service hotel, i called several times like 7times but no answer, I guess its a 5* hotel so Iam really shocked to get no reply back after no answer as if the hotel shut down. i just tried to reach for a booking inquiry but seems that no one to attend the call, so i havecto look for another hotel who are ready to answer and welcome a guest to book. first impression and last time to think to book.
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: They need to be more attentive with calls as this are ur potential customers.In such first...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sujith R wrote a review Jul 2023
Dubai, United Arab Emirates1 contribution
I liked my best stay at the hotel for 2 days it was absolutely amazing, the interior is also excellent, the buffet in the morning was very nice and saw a beautiful view of Jebel Hafeet on the rooftop.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: There were no balconies.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 8 Jul 2023
Dear valuable guest, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chandrima D wrote a review Jun 2023
1 contribution
Staying in Ayla Grand hotel, Al Ain is a pleasant experience for us. Stating from check in, everything was really appreciable. Front desk staff Mr Khalid was prompt and amazing. He welcomed us with a very warm gesture. Rooms are super clean, well maintained and designed with ultra modern facilities. Great view from the swimming pool. Health club, jacuzzi etc were clean and comfortable. Lot of options were available for breakfast. We strongly recommend this hotel for a great experience.
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Date of stay: June 2023Trip type: Travelled with friends
Room Tip: Ample parking space are available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 30 Jun 2023
Dear valuable guest, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmed E wrote a review Jun 2023
2 contributions
One of the best hotels in Alain , the talaned staff was very helpful, especially Ines who was super cute and helpful . everything was tidy and comfortable . All facilities are super clean and tidy, we really enjoyed our stay there.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 30 Jun 2023
Dear Mr. Ahmed, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
j-anne r wrote a review Jun 2023
1 contribution
Low room rate offer but with quality service especially for those who want to spend holiday in a budget.Better if there's a freezer as well in the small fridge so it wil be mom/baby friendly for breastfeeding since you're offering cot. 🙂
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool with overlooking view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 24 Jun 2023
Dear valuable guest, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed B wrote a review Jun 2023
2 contributions
Frist of all I would like to thank all team member specially reception team Really this hotel amazing also near to Allien Mall and In central of the city Variety of Spa Tailand and Marco very very nice Thank you for everything
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 17 Jun 2023
Dear Mr. Mohamed, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asif Ansari wrote a review Jun 2023
1 contribution
Hotel is located on very good location next to the Al Ain Mall Very clean hotel and rooms are specious and well decor Worth for money, staff is very friendly and curteous over all experience was very memorable and excited will definitely recommend
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 10 Jun 2023
Dear valuable guest, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Almana wrote a review Jun 2023
3 contributions1 helpful vote
One of the best hotel , especially the talaned staff in front office Also the housekeeping team very helpful And everything is tidy and comfortable But guys you I'm sure you have more to do and to add One of the best hotel , especially the talaned staff in front office Also the housekeeping team very helpful And everything is tidy and comfortable But guys you I'm sure you have more to do and to add
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 10 Jun 2023
Dear Ms. Maria, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azhar H wrote a review May 2023
1 contribution
Hotel service, reception was great. Dinner buffet was delicious and tasty, the quality of meal with number of continental dishes delight us. Customer service specially from Mr. Shamim and dining service staff was excellent
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Date of stay: May 2023
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ayla Grand, General Manager at Ayla Grand Hotel
Responded 25 May 2023
Dear Mr. Azharh, Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$71 - US$96 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
220
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AYLA GRAND HOTEL: UPDATED 2023 Reviews, Price Comparison and 375 Photos (Al Ain) - Tripadvisor

Frequently Asked Questions about Ayla Grand Hotel
Which popular attractions are close to Ayla Grand Hotel?
Nearby attractions include Al Ain Mall (0.3 km), Nada Al Barari Outlet Mall (0.03 km), and Trampo Extreme (0.2 km).
What are some of the property amenities at Ayla Grand Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ayla Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ayla Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ayla Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ayla Grand Hotel?
Conveniently located restaurants include Nara Restaurant, Nando's, and Shakespeare and Co. Al Ain Mall.
Are there opportunities to exercise at Ayla Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Ayla Grand Hotel have airport transportation?
Yes, Ayla Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ayla Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ayla Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ayla Grand Hotel?
The staff speaks multiple languages, including English, French, Italian, Russian, Chinese, Hindi, and Thai.